At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
The person who served me that day was very arrogant, and most of the items on the menu were unavailable—a very bad experience, really!!!
KA
Kendra Allen
Mar 28, 2026
1.0
I hate this location they are always so rude and even when I order on DoorDash, they still never make my order correct and then they are rude to my DoorDash or when I have my DoorDash correct them about my order
EE
Emily
Mar 18, 2026
1.0
I don’t have super high standards for fast food but our entire order was disgusting. They made my husband wait for food that was cold, old, and the salad (which was $9) was yellow and brown with hardly any green. Both of our chicken sandwiches were dry as hockey pucks. Fries were decent. So $20+ for a meal that was appalling. They should’ve closed this one when they said they were going to a couple years ago. There’s a ton of other options on Cane Run - steer clear from this one for your own benefit.
AT
Adam Thomas
Feb 24, 2026
1.0
SERIOUS QUESTION??? Is this Wendy’s EVER gonna get better? If this store was ran better. It would be such a high volume store. But nobody wants to come here because the service is the SLOWEST of any fast food I’ve ever been too. The amount of cars a see pull off cause the get tired of waiting is astounding. I like right done the street so I come back every few weeks in hopes it gets better but it doesn’t at all. I don’t wanna be that guy that says I worked in the industry. I know how it goes. But I am I’m a general manager at a fast food restaurant. I don’t expect all restaurants to be as fast as we are. Our average speed of service is 180 seconds that’s from speaker to done. But every time I come here, it doesn’t matter if there’s one car ahead of me no cars ahead of me 10 cars ahead of me. I’m waiting at least 10 to 15 minutes At a minimum. I’ve told him a couple times they said they were closed for shift change. I just wanted to get better. Not only for me, but for the community. I don’t want to see a close its doors. This location has very much potential. It’s on a very busy road and it caters to this community. I doubt anybody will read this or respond. I would just rather come here much more often than every few weeks or months Because I know the service is gonna suck
NL
Ninki LadyBug
Dec 15, 2025
2.0
I have ordered using the mobile app a few times. 2 delivery and 3 pickup. Out of those 5 orders, 4 times my order was wrong. It's like they decided what to give you. I always have at least 1 missing item and 1 item exchanged for something that I didn't order. Also the manager doesn't live up to her promises for a refund and then lies about it. I wouldn't recommend ordering food from here if you want it because you'll probably get something you didn't order and have something else missing.
What are the drive-through hours at Wendy's on Cane Run Rd in Louisville, KY?
The drive-through is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or app for breakfast options.
Is there a Wendy's mobile app for ordering?
Yes, you can order using the official Wendy's app available in the App Store or through their quick link.
What payment options are accepted at Wendy's on Cane Run Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Cane Run Rd location for feedback or questions?
You can call (502) 447-2294, use their Contact page for live chat, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's website and mobile app at order.wendys.com, including allergen information and customizable nutrition data.
Are there other fast food restaurants near Wendy's Cane Run Rd?
Yes, nearby fast food restaurants include another Wendy's, Rally's, Subway, Taco Bell, and Dunkin' locations, making this area convenient for varied dining options.
What nearby services could be useful for someone visiting Wendy's on Cane Run Rd?
Nearby helpful services include PNC Bank for financial needs, Rite Aid pharmacy, and Metro by T-Mobile for mobile phone services.
Are there local attractions or businesses near Wendy's where customers can visit?
Customers can visit Laugh And Learn Child Development Center for childcare services and 7Heaven Hair Studio for beauty needs nearby.
Is there a drive-through available at this Wendy’s location?
Yes, this Wendy's features a drive-through service, offering convenience for customers on the go.
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