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We pulled up for lunch. They said they were out of burgers and they didnt have half the menu available because of that. Then asked us to wait. After 10 minutes we pulled away. I understand they were probably having an issue but maybe just close up for a moment to resolve it.
LV
Latisha Vivian
5 days ago
1.0
Giving 0 stars for the service, food was ok. The AA woman who took our order at the counter was very rude. Taking her fruatration from being miserable out on us. Would not recommend unless you want to get treated like crap.
KC
KYCS Consulting
Mar 27, 2026
3.0
🙂🙂🙂
Food was on point and tasted great! Customer service was okay, but could have been a little more friendly and engaging. Overall a decent experience, just room for improvement on the service side.
JB
Joy Brewer
Mar 26, 2026
1.0
Hamburgers were raw. Great way to make people sick. Costs to much to have to throw out.
GG
Glen Gibson
Mar 17, 2026
2.0
No sense of urgency or pride, I suspect if the employees were paid a living wage it would matter. Main complaint is they are promoting frostys and a charity , but the machine was down. Take you promotional signs down until you can sell a frosty. Mcdonalds is down the street if i want to deal with a broken machine. These wealthy owners need to drive their own drive thru. And obviously driven by greed, why not improve wages, and facilities and have a line like chick fila? This wendys has been run poorly for years. I stop once or twice a year because of poor service and attitudes.
Yes! Wendy's at 5036 Mud Lane is open and committed to serving quality food every day.
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday to Saturday from 6:00 AM to 2:00 AM, and Sunday from 7:30 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with combos, croissant and biscuit sandwiches, coffee, and sides.
What meals does this Wendy's location serve?
Wendy's serves breakfast, lunch, and dinner at this location.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Mud Lane for feedback or questions?
You can call (502) 964-3007, use the customer care live chat on their Contact page, or complete the Customer Satisfaction Survey online.
Are there any nearby places to visit when I come to Wendy's?
Nearby you can visit Valvoline Instant Oil Change for automotive needs, Stock Yards Bank and Trust for banking services, or Sanchez Bakery & Coffee Shop for fresh baked goods.
Where can I get gas or convenience items near Wendy's?
Circle K and Shell gas stations are nearby, both offering gas and convenience store items including coffee.
What other dining options are near this Wendy's location?
Nearby dining includes Papa Murphy's pizza, Jimmy John's sandwiches, Zaxby's chicken restaurant, Tropical Smoothie Cafe, and Bob Evans for American cuisine.
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