Location.com logo
Brand Certified

Wingstop

3.4
(468 reviews)

Business Details

(502) 491-7171
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Louisville Hurstbourne. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2007 S Hurstbourne Pkwy, Louisville, KY
40220, United States

Hours

Reviews

3.4
468 reviews
5 stars
197
4 stars
78
3 stars
37
2 stars
29
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff, unhelpful management, and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some praising the wings while others noted inconsistencies in preparation and seasoning.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Timeliness

A significant number of customers expressed frustration over long wait times for food, both for dine-in and takeout orders.
  • KF
    Kendall Fuller
    Jan 28, 2026
    1.0
    DO NOT EAT HERE. MANAGEMENT DOESN’T CUSTOMERS. Me and my family have been patrons here for years. In the past 12 months or so we have had our carry out order botched numerous times with no accommodation offered. When I’ve called to tell them my order is half done, the manager has argued that the order was in fact made correctly and accused me of being dishonest. Manager Abby is particularly unhelpful and standoff-ish. This place has been apart of my families rotation for years but we will never be doing business at this location ever again. DO NOT EAT HERE.
  • MP
    Mike Petty
    Jan 17, 2026
    1.0
    Picked up a doordash order and waited for over 20 minutes because they "miscounted" a 3 piece chicken tender meal. Then was given the excuse that 2 of their fryers were down. The reality is that they were working on ONE order at a time when there were 8 orders on the board. Very disappointed.
  • EC
    E C
    Jan 4, 2026
    1.0
    Absolutely horrible!
  • JS
    Joseph A Sparks
    Nov 19, 2025
    5.0
    Been here a dozen times in the last month due to a change in route at work. Haven't had a bad experience yet. The toilet could use more cleaning tho.
  • EW
    Evan Wilson
    Aug 13, 2020
    3.0
    Kitchen employees not wearing their masks and overheard the cashier telling someone else that the company doesn't provide the kitchen workers with gloves. Still gonna eat the food.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: