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Wingstop

2.8
(278 reviews)

Business Details

4659 Outer Loop, Louisville, KY
40219, United States
(502) 750-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Louisville Outer Loop. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4659 Outer Loop, Louisville, KY
40219, United States

Hours

Reviews

2.8
278 reviews
5 stars
87
4 stars
37
3 stars
14
2 stars
17
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Food Quality

While some customers enjoyed the wings and fries, many complained about food being undercooked, cold, or poorly presented.

Management Concerns

Several reviews highlighted issues with management, including lack of leadership, poor customer service, and staff mistreatment.

Cleanliness

Customers noted unsanitary conditions in the dining area, including trash accumulation and dirty equipment.
  • KH
    Kaitlin Helm
    6 days ago
    1.0
    They will forget to put your food in your delivery bag, and when you call to tell them something is missing- they will yell at you because you won’t wake your 1 year old up at 9pm and come up there to pick up the missing items and they can’t do refund, only the store manager can. Then if you ask for the store manager, he tells you they don’t have one & will refuse to give you his name. But if you contact corporate, they tell you the manager will reach out and you will never hear from anybody so you are just out the money.
  • BH
    Britt H
    Jan 3, 2026
    4.0
    Stopped in to get some food for lunch. Service was good. Food was hot, fresh and delicious. My only complaint would be they didn’t have a trash can in the dining area
  • AS
    amanda stanley
    Dec 7, 2025
    1.0
    I bought a regular and large cheese fry. Can you tell the difference? The amount of cheese is insulting and when I returned them Jess the night manager was rude condescending and didn't even offer an apology for the 2 trips I had to make. DON'T EAT HERE
  • AS
    anna stine
    Dec 1, 2025
    1.0
    DO NOT DOORDASH FROM THIS LOCATION! Doordashers are expected to fill your drink; meaning they are the ones handing your cup, filling it, and putting the lid on. All of which is a HUGE safety concern in my opinion. Workers are rude and argumentative, unwilling to do their jobs. Doordashers should not have anything to do with food or drinks, they are only delivery drivers.
  • JJ
    Jacqueline
    Oct 14, 2025
    1.0
    I am totally frustrated this is the second time we have had two separate combos thrown in one container with the wings. They aren’t even the same flavor. I have given a good review before but definitely taking it back now. What is even more frustrating is hubby said a manger did that! People have allergies ect! We will more than likely switch to a different location. Which is sad because this is close to home plus have spent lots of money at this location. I can’t even call and complain because the one in charge is doing it from what I understand!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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