When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Louisville Outer Loop. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.
Food Quality
While some customers enjoyed the wings and fries, many complained about food being undercooked, cold, or poorly presented.
Management Concerns
Several reviews highlighted issues with management, including lack of leadership, poor customer service, and staff treatment.
Cleanliness
Customers noted unsanitary conditions in the dining area, including trash and unclean surfaces.
BH
Britt H
Jan 3, 2026
4.0
Stopped in to get some food for lunch. Service was good. Food was hot, fresh and delicious. My only complaint would be they didn’t have a trash can in the dining area
AS
amanda stanley
Dec 7, 2025
1.0
I bought a regular and large cheese fry. Can you tell the difference? The amount of cheese is insulting and when I returned them Jess the night manager was rude condescending and didn't even offer an apology for the 2 trips I had to make. DON'T EAT HERE
AS
anna stine
Dec 1, 2025
1.0
DO NOT DOORDASH FROM THIS LOCATION! Doordashers are expected to fill your drink; meaning they are the ones handing your cup, filling it, and putting the lid on. All of which is a HUGE safety concern in my opinion. Workers are rude and argumentative, unwilling to do their jobs. Doordashers should not have anything to do with food or drinks, they are only delivery drivers.
JJ
Jacqueline
Oct 14, 2025
1.0
I am totally frustrated this is the second time we have had two separate combos thrown in one container with the wings. They aren’t even the same flavor. I have given a good review before but definitely taking it back now. What is even more frustrating is hubby said a manger did that! People have allergies ect! We will more than likely switch to a different location. Which is sad because this is close to home plus have spent lots of money at this location. I can’t even call and complain because the one in charge is doing it from what I understand!
MW
Melissa Werblo
Sep 18, 2025
5.0
I love the fries and ranch and the corn cob bites!! 🔥
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Louisville Outer Loop?
Wingstop Louisville Outer Loop is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Louisville Outer Loop offer delivery and pickup services?
Yes, Wingstop Louisville Outer Loop offers in-store pickup, delivery including same-day and no-contact delivery options.
Where is Wingstop Louisville Outer Loop located?
It is located at 4659 Outer Loop, Louisville, KY 40219, United States.
What types of wings and flavors does Wingstop Louisville Outer Loop offer?
They offer classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot, along with tenders and signature sides like hand-cut fries and Cajun Fried Corn.
How can I place an order at Wingstop Louisville Outer Loop?
You can order online for carryout or delivery via their website or through their mobile apps available on iOS and Android.
Is there a drive-through option available at Wingstop Louisville Outer Loop?
No, Wingstop Louisville Outer Loop does not have a drive-through; all orders are for pickup or delivery only.
What payment methods are accepted at Wingstop Louisville Outer Loop?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Are there any fast food or restaurant options near Wingstop Louisville Outer Loop?
Yes, nearby eateries include Penn Station East Coast Subs, Papa John's Pizza, The Spaghetti Shop, and Red Lobster, offering a variety of sandwiches, pizza, Italian, and seafood options.
What nearby shopping and service locations can customers visit before or after dining at Wingstop?
Customers can visit Visionworks Doctors of Optometry for eyewear, Cricket Wireless for mobile phones, City Gear for shoes, and The UPS Store for printing and shipping services near Wingstop.
Are there any nearby entertainment or event venues close to Wingstop Louisville Outer Loop?
Yes, Front Row Tickets.com is a nearby venue offering concert and event ticket services for customers looking for entertainment options near Wingstop.