Wingstop

Reviews

• LO

  Luis Rosas Ortiz

  Feb 8, 2026
  1.0
  Just ordered from here thru Uber eats and they canceled my order when i called didn’t answer so probably they don’t want to serve us on this busy say for wings so i will take my business somewhere else for now on. Lost a good customer going there for the longest of years for my convenience it was close to me now i will go a little far Buffalo Wild wings. Good luck. Plus your service has gone down in this past months too.
• BW

  Bevon Waithe

  Jan 4, 2026
  3.0
  Worst wings in Louisville
• LL

  Lo Lo

  Dec 15, 2025
  1.0
  I got food poisoning last night and Itried to get a refund & they told me I had to bring the food back up there.. that makes no sense… im definitely calling corporate on this location theres always something wrong here.. they do anything right.. n always mess up orders ..
• MR

  mike rager

  Dec 14, 2025
  4.0
  Small location must be more focused on to go orders. No TVs.
• AD

  Avery DePaola

  Sep 24, 2025
  1.0
  I typically don't write reviews unless my experience is pretty bad, and I will say, I will never order wings from Wingstop again for pickup or delivery. They advertised free delivery on a Saturday, I ordered a decently sized order for delivery and was never provided tracking information, just a confirmation email for my order and expected delivery time. I waited until the order was about 30 mins late and called the store to ask about the status of the order and was told that it was picked up by the driver and they were not sure of when it would be delivered, but to keep waiting. Another 30-45 mins passed and we called again to be told that they guessed the order was probably stolen by the Dasher and they would just talk to the GM and issue me a refund. We asked if they could just re-make the order for us to pickup and were told no, we had to place the order again. We placed the same exact order for pickup, no issues, and was keeping an eye out for my refund. I called the store on Monday to confirm my refund and spoke to the GM who let me know he would look into it and give me a call in 20 mins. 2 hours passed so I called back and was basically told the order was delivered by door dash and that there was nothing they could do. I had to fight door dash myself if I wanted the refund, even though the GM said he was looking at the picture proof the order was delivered, he wouldn't send it to me and could provide no identifying information that the order was delivered to the correct location. I then called Door Dash after I was advised to by the store who said they couldn't help me with refund, they let me know that wasn't right and connected me to Wingstop customer service who said they would have leadership give me a call. Never received a call two days later and so I called once again for an update. Representative let me know that it would take 4 business days for the escalation to go through. So here I am, paid twice for the same order, and only received one with so much back and forth, I am exhausted of dealing with this business.

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