Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,242 reviews
5 stars
433
4 stars
275
3 stars
211
2 stars
97
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, burnt, or improperly cooked items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food preparation.
Speed of Service
Many reviews mentioned slow service, particularly during peak hours, with long wait times in both the drive-thru and for in-store orders.
Customer Experience
While some customers praised individual employees for good service, the overall customer experience was marred by frequent complaints about staff behavior and order accuracy.
- DDDre DohNov 11, 20251.0Warning us armed forces members this location does not honor you
- JWjoe WalesOct 31, 20253.0Tell the ordering taker to speak clear English not slured speech being cool
- ACAnthony CaummisarSep 28, 20251.0Always slow at lunchtime and the last three times in the order has been wrong. I don't believe I will return to this location.
- CFCory FreezeSep 2, 20253.0Not the best service had to wait a while to get someone to help. All good considering the food was decent. And hot.
- ELEddie LudwickAug 16, 20254.0Took forever to place order in drive thru.
Frequently Asked Questions About Wendy's
Is Cane Run Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 447-2294.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cane Run Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Cane Run Rd in Louisville, KY?
The drive-through is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or app for breakfast options.
Is there a Wendy's mobile app for ordering?
Yes, you can order using the official Wendy's app available in the App Store or through their quick link.
What payment options are accepted at Wendy's on Cane Run Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Cane Run Rd location for feedback or questions?
You can call (502) 447-2294, use their Contact page for live chat, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's website and mobile app at order.wendys.com, including allergen information and customizable nutrition data.
Are there other fast food restaurants near Wendy's Cane Run Rd?
Yes, nearby fast food restaurants include another Wendy's, Rally's, Subway, Taco Bell, and Dunkin' locations, making this area convenient for varied dining options.
What nearby services could be useful for someone visiting Wendy's on Cane Run Rd?
Nearby helpful services include PNC Bank for financial needs, Rite Aid pharmacy, and Metro by T-Mobile for mobile phone services.
Are there local attractions or businesses near Wendy's where customers can visit?
Customers can visit Laugh And Learn Child Development Center for childcare services and 7Heaven Hair Studio for beauty needs nearby.
Is there a drive-through available at this Wendy’s location?
Yes, this Wendy's features a drive-through service, offering convenience for customers on the go.