Brand Certified
Wendy's
3.5(1249 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
4312 Cane Run Rd, Louisville, KY
40216, United States
Certified by Wendy's • Mar 01, 2026
(502) 447-2294
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ky/louisville/4312-cane-run-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,249 reviews
5 stars
438
4 stars
276
3 stars
211
2 stars
97
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing cold, burnt, or inedible items.
Customer Service
Numerous reviews mentioned rude or unprofessional staff behavior, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and equipment.
- ALAmy LongsteadFeb 24, 20261.0SERIOUS QUESTION??? Is this Wendy’s EVER gonna get better? If this store was ran better. It would be such a high volume store. But nobody wants to come here because the service is the SLOWEST of any fast food I’ve ever been too. The amount of cars a see pull off cause the get tired of waiting is astounding. I like right done the street so I come back every few weeks in hopes it gets better but it doesn’t at all. I don’t wanna be that guy that says I worked in the industry. I know how it goes. But I am I’m a general manager at a fast food restaurant. I don’t expect all restaurants to be as fast as we are. Our average speed of service is 180 seconds that’s from speaker to done. But every time I come here, it doesn’t matter if there’s one car ahead of me no cars ahead of me 10 cars ahead of me. I’m waiting at least 10 to 15 minutes At a minimum. I’ve told him a couple times they said they were closed for shift change. I just wanted to get better. Not only for me, but for the community. I don’t want to see a close its doors. This location has very much potential. It’s on a very busy road and it caters to this community. I doubt anybody will read this or respond. I would just rather come here much more often than every few weeks or months Because I know the service is gonna suck
- DBD BestDec 16, 20255.0Great go to for late night 🌙
- NLNinki LadyBugDec 15, 20252.0I have ordered using the mobile app a few times. 2 delivery and 3 pickup. Out of those 5 orders, 4 times my order was wrong. It's like they decided what to give you. I always have at least 1 missing item and 1 item exchanged for something that I didn't order. Also the manager doesn't live up to her promises for a refund and then lies about it. I wouldn't recommend ordering food from here if you want it because you'll probably get something you didn't order and have something else missing.
- DDDre DohNov 11, 20251.0Warning us armed forces members this location does not honor you
- JWjoe WalesOct 31, 20253.0Tell the ordering taker to speak clear English not slured speech being cool
Frequently Asked Questions About Wendy's
Is Cane Run Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Cane Run Rd in Louisville, KY?
The drive-through is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or app for breakfast options.
Is there a Wendy's mobile app for ordering?
Yes, you can order using the official Wendy's app available in the App Store or through their quick link.
What payment options are accepted at Wendy's on Cane Run Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Cane Run Rd location for feedback or questions?
You can call (502) 447-2294, use their Contact page for live chat, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's website and mobile app at order.wendys.com, including allergen information and customizable nutrition data.
Are there other fast food restaurants near Wendy's Cane Run Rd?
Yes, nearby fast food restaurants include another Wendy's, Rally's, Subway, Taco Bell, and Dunkin' locations, making this area convenient for varied dining options.
What nearby services could be useful for someone visiting Wendy's on Cane Run Rd?
Nearby helpful services include PNC Bank for financial needs, Rite Aid pharmacy, and Metro by T-Mobile for mobile phone services.
Are there local attractions or businesses near Wendy's where customers can visit?
Customers can visit Laugh And Learn Child Development Center for childcare services and 7Heaven Hair Studio for beauty needs nearby.
Is there a drive-through available at this Wendy’s location?
Yes, this Wendy's features a drive-through service, offering convenience for customers on the go.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website