At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and unprofessional behavior from staff, with long wait times and incorrect orders being common issues.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or improperly cooked items, leading to dissatisfaction.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and overall lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.
DB
D Best
Dec 16, 2025
5.0
Great go to for late night 🌙
NL
Ninki LadyBug
Dec 15, 2025
2.0
I have ordered using the mobile app a few times. 2 delivery and 3 pickup. Out of those 5 orders, 4 times my order was wrong. It's like they decided what to give you. I always have at least 1 missing item and 1 item exchanged for something that I didn't order. Also the manager doesn't live up to her promises for a refund and then lies about it. I wouldn't recommend ordering food from here if you want it because you'll probably get something you didn't order and have something else missing.
DD
Dre Doh
Nov 11, 2025
1.0
Warning us armed forces members this location does not honor you
JW
joe Wales
Oct 31, 2025
3.0
Tell the ordering taker to speak clear English not slured speech being cool
AC
Anthony Caummisar
Sep 28, 2025
1.0
Always slow at lunchtime and the last three times in the order has been wrong. I don't believe I will return to this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Cane Run Rd in Louisville, KY?
The drive-through is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or app for breakfast options.
Is there a Wendy's mobile app for ordering?
Yes, you can order using the official Wendy's app available in the App Store or through their quick link.
What payment options are accepted at Wendy's on Cane Run Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Cane Run Rd location for feedback or questions?
You can call (502) 447-2294, use their Contact page for live chat, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's website and mobile app at order.wendys.com, including allergen information and customizable nutrition data.
Are there other fast food restaurants near Wendy's Cane Run Rd?
Yes, nearby fast food restaurants include another Wendy's, Rally's, Subway, Taco Bell, and Dunkin' locations, making this area convenient for varied dining options.
What nearby services could be useful for someone visiting Wendy's on Cane Run Rd?
Nearby helpful services include PNC Bank for financial needs, Rite Aid pharmacy, and Metro by T-Mobile for mobile phone services.
Are there local attractions or businesses near Wendy's where customers can visit?
Customers can visit Laugh And Learn Child Development Center for childcare services and 7Heaven Hair Studio for beauty needs nearby.
Is there a drive-through available at this Wendy’s location?
Yes, this Wendy's features a drive-through service, offering convenience for customers on the go.