Wendy's

3.5
1245 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4312 Cane Run Rd, Louisville, KY
40216, United States

Hours

Reviews

3.5
1,245 reviews
5 stars
437
4 stars
274
3 stars
211
2 stars
97
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with long wait times and incorrect orders being common issues.

Food Quality

Many reviews highlighted poor food quality, including cold, burnt, or improperly cooked items, leading to dissatisfaction.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and overall lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.
  • DB
    D Best
    Dec 16, 2025
    5.0
    Great go to for late night 🌙
  • NL
    Ninki LadyBug
    Dec 15, 2025
    2.0
    I have ordered using the mobile app a few times. 2 delivery and 3 pickup. Out of those 5 orders, 4 times my order was wrong. It's like they decided what to give you. I always have at least 1 missing item and 1 item exchanged for something that I didn't order. Also the manager doesn't live up to her promises for a refund and then lies about it. I wouldn't recommend ordering food from here if you want it because you'll probably get something you didn't order and have something else missing.
  • DD
    Dre Doh
    Nov 11, 2025
    1.0
    Warning us armed forces members this location does not honor you
  • JW
    joe Wales
    Oct 31, 2025
    3.0
    Tell the ordering taker to speak clear English not slured speech being cool
  • AC
    Anthony Caummisar
    Sep 28, 2025
    1.0
    Always slow at lunchtime and the last three times in the order has been wrong. I don't believe I will return to this location.

Frequently Asked Questions About Wendy's

Is Cane Run Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Cane Run Rd in Louisville, KY?

The drive-through is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:30 AM to 1:00 AM.