Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,703 reviews
5 stars
561
4 stars
410
3 stars
293
2 stars
139
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from employees, with many expressing dissatisfaction with the service received.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or incorrect orders, leading to customer disappointment.
Long Wait Times
Many customers experienced excessively long wait times in both the drive-thru and inside the restaurant, often resulting in frustration.
Staffing Issues
Several reviews mentioned that the location was frequently understaffed, contributing to slow service and operational inefficiencies.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including unsanitary conditions and flies present.
- ESEaston SwisherNov 11, 20255.0Rhonda is awesome. An asset to that location!
- CPCrystal PolevchakNov 4, 20255.0Love the breakfast burrito 🤤 Rhonda was amazing on Mudd lane! She was kind and got us our food quickly as well. I have heard though this location will randomly close it's lobby and the drive thru will do door dash pick ups only. Which is weird.
- TTTionna TaylorNov 4, 20252.0The guy working the drive thru gave me the wrong information stating they never had a meal for $7 and clearly they use to,I eat Wendy's 1-2 times a week then I was charged for sauce which was new and he stated it's been that way for a long time... Again, false
- LHLori HindsNov 3, 20255.0I usually use the drive through; therefore I am not sure how service is if you choose eat-in. They usually have a decent value menu. I love the burgers and the fries.
- DHDrew HardenNov 2, 20251.0I hope they close. Its never a good experience. And they just told me I couldn't order from the menu. I had to use doordash.
Frequently Asked Questions About Wendy's
Is Mud Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 964-3007.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mud Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 5036 Mud Lane still open?
Yes! Wendy's at 5036 Mud Lane is open and committed to serving quality food every day.
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday to Saturday from 6:00 AM to 2:00 AM, and Sunday from 7:30 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with combos, croissant and biscuit sandwiches, coffee, and sides.
What meals does this Wendy's location serve?
Wendy's serves breakfast, lunch, and dinner at this location.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Mud Lane for feedback or questions?
You can call (502) 964-3007, use the customer care live chat on their Contact page, or complete the Customer Satisfaction Survey online.
Are there any nearby places to visit when I come to Wendy's?
Nearby you can visit Valvoline Instant Oil Change for automotive needs, Stock Yards Bank and Trust for banking services, or Sanchez Bakery & Coffee Shop for fresh baked goods.
Where can I get gas or convenience items near Wendy's?
Circle K and Shell gas stations are nearby, both offering gas and convenience store items including coffee.
What other dining options are near this Wendy's location?
Nearby dining includes Papa Murphy's pizza, Jimmy John's sandwiches, Zaxby's chicken restaurant, Tropical Smoothie Cafe, and Bob Evans for American cuisine.