Wendy's

3.3
1660 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3422 Taylor Road, Louisville, KY
40215, United States

Hours

Reviews

3.3
1,660 reviews
5 stars
516
4 stars
330
3 stars
286
2 stars
158
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

While some customers praised the food, many complained about cold or incorrect items, including raw meat and brown lettuce.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and trash in the dining area.

Staffing Issues

Many reviews noted that the location is often understaffed, leading to slow service and poor customer experiences.

Customer Experience

Customers expressed frustration over poor communication and lack of accountability from staff regarding order mistakes.
  • KH
    Kyle Hanley
    Nov 5, 2025
    1.0
    Don’t go here. Morning workers will take pictures of your card and order stuff on Amazon.
  • C5
    Chanel No. 5
    Oct 30, 2025
    1.0
    Tried to pay with a roll of quarters which was all I had and they refused. I had no food to eat at home. This was after waiting in line for 10 minutes while they reset the kitchen.
  • DS
    Davon Smock
    Oct 13, 2025
    1.0
    I paid for a breakfast burrito and was given a burger. My receipt even says a breakfast burrito. There not attentive to detail.
  • JT
    Joe Turner
    Oct 7, 2025
    1.0
    Stood in lobby for 20-30min and no one talked to me
  • AA
    Austin
    Oct 5, 2025
    1.0
    Got to the drive through 30 mins before they close an they told me that they’re not taking anymore orders all hateful an screamed in the speaker an yelled after that took the first order an my order was the same as the first an she said WERE ABOUT TO CLOSEEEE!!!! yelling it in the speaker very unprofessional take it from someone that works in fast food and restaurant as a manager I’d never talk to my customers like that EVER very unprofessional that need more training on how to talk to customers the polite way an not hateful worst place I’d ever eat✌️✌️

Frequently Asked Questions About Wendy's

Is Taylor Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.