Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,253 reviews
5 stars
416
4 stars
291
3 stars
202
2 stars
108
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, with several mentioning long wait times and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and a lack of soap in the bathrooms.
Food Quality
There were numerous complaints about food being cold, incorrect orders, and items being out of stock, such as popular menu items.
Operational Issues
Customers noted frequent issues with the drive-thru service, including long waits and the dining area being closed during operational hours.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
- TCToya C1 day ago4.0Fresh food chicken sandwich $5 meal deal. Hot
- DFDiana FavreauDec 5, 20255.0Very nice employees
- ARAmanda ReyesNov 12, 20251.0Horrible. Worst Wendy’s I have ever been too. They are always out of EVERYTHING. The workers are rude and do what they want.
- PNPhilip NunamakerOct 12, 20255.0Best Wendy's I have been to in a long time. Manager wasn't present but the staff was killing it. Store was the cleanest fast food place I've been to in a minute. Smelled clean. Looked clean. Was clean. Staff was respectful. Quick. And very efficient. Food was hot and fresh. Staff was very accommodating. All 3 of them. We will definitely be back?!!! Great job. 10/10.
- SSSamantha SatterleySep 21, 20251.0Ordered food was unable to get chocolate frosty. Only for it to get it and it be half melted and buger was suppose to be light causes and I had to wipe off the ketchup to be able to eat the sandwich. Unable to get nuggets or extra order of fries because they was out of fries.
Frequently Asked Questions About Wendy's
Is Buechel Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 3610 Buechel Bypass?
The drive-through is open Monday through Saturday from 6:00 AM to 12:30 AM, and Sunday from 7:30 AM to 12:30 AM.
Does this Wendy's location offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app, which also features specials and deals.
What payment options are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's support delivery and takeout?
Yes, this location offers delivery and takeout services as well as dine-in and drive-through options.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (502) 479-3212, use the Customer Care live chat on their contact page, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details can be found on order.wendys.com or the mobile app after selecting this location, and also in the restaurant.
Are there other food options nearby Wendy's at 3610 Buechel Bypass?
Yes, nearby options include Papa Murphy’s Take ‘N’ Bake Pizza, Tumbleweed Tex Mex, China 1, Pizza Hut, and Chili’s Grill & Bar.
What other services are available near this Wendy’s location that customers might find useful?
Nearby services include Valvoline Instant Oil Change for automotive needs, Walgreens pharmacy for health and convenience, US Bank for financial services, and Great Clips for haircuts.
How can nearby places like The Exchange Network and Western Union assist customers visiting Wendy’s?
The Exchange Network ATMs and Western Union money transfer services nearby offer convenient access to cash and financial transactions for customers around Wendy's.