Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,251 reviews
5 stars
415
4 stars
290
3 stars
202
2 stars
108
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, with several mentioning long wait times and poor communication.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory freshness.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and sticky floors, as well as problems with the restroom.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and inconsistent portion sizes.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with some customers experiencing long waits.
- ARAmanda ReyesNov 12, 20251.0Horrible. Worst Wendy’s I have ever been too. They are always out of EVERYTHING. The workers are rude and do what they want.
- PNPhilip NunamakerOct 12, 20255.0Best Wendy's I have been to in a long time. Manager wasn't present but the staff was killing it. Store was the cleanest fast food place I've been to in a minute. Smelled clean. Looked clean. Was clean. Staff was respectful. Quick. And very efficient. Food was hot and fresh. Staff was very accommodating. All 3 of them. We will definitely be back?!!! Great job. 10/10.
- SSSamantha SatterleySep 21, 20251.0Ordered food was unable to get chocolate frosty. Only for it to get it and it be half melted and buger was suppose to be light causes and I had to wipe off the ketchup to be able to eat the sandwich. Unable to get nuggets or extra order of fries because they was out of fries.
- JFJennifer FoleySep 15, 20252.0The man at the register was kind of rude. Food was just ok. Normally b.k Is my fave fast food restaurant. This one isn't the best one in the chain
- JPJosé Luis PupoSep 14, 20251.0Por segunda ocasión en días diferentes vengo a hacer mi pedido y después de esperar más de 10 minutos en la pantalla nadie me atendió. Me dirijo a la ventanilla y el señor que esta a cargo apenas me miró. Al rato de estar ahí abrió la ventana sin hablar media palabra, le muestro lo que quiero, cerró la ventana y se fue, después de 30 minutos esperando me trajeron la orden. No entiendo como puede haber personas así trabajando con clientes. Será que solo es con los latinos o Será esa su forma de ser.
Frequently Asked Questions About Wendy's
Is Buechel Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 479-3212.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Buechel Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 3610 Buechel Bypass?
The drive-through is open Monday through Saturday from 6:00 AM to 12:30 AM, and Sunday from 7:30 AM to 12:30 AM.
Does this Wendy's location offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app, which also features specials and deals.
What payment options are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's support delivery and takeout?
Yes, this location offers delivery and takeout services as well as dine-in and drive-through options.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (502) 479-3212, use the Customer Care live chat on their contact page, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details can be found on order.wendys.com or the mobile app after selecting this location, and also in the restaurant.
Are there other food options nearby Wendy's at 3610 Buechel Bypass?
Yes, nearby options include Papa Murphy’s Take ‘N’ Bake Pizza, Tumbleweed Tex Mex, China 1, Pizza Hut, and Chili’s Grill & Bar.
What other services are available near this Wendy’s location that customers might find useful?
Nearby services include Valvoline Instant Oil Change for automotive needs, Walgreens pharmacy for health and convenience, US Bank for financial services, and Great Clips for haircuts.
How can nearby places like The Exchange Network and Western Union assist customers visiting Wendy’s?
The Exchange Network ATMs and Western Union money transfer services nearby offer convenient access to cash and financial transactions for customers around Wendy's.