At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported rude staff and poor service, with many mentioning long wait times and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and broken equipment.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food at certain visits.
EE
E
Feb 23, 2026
2.0
The building looks nice from the outside, so I guess I expected the food to be of higher quality. The burger was cold and the cheese slice was hard. The fries were fairly warm and the drink was wrong.
AK
AJ K
Feb 23, 2026
5.0
Great staff at Westport location. Good food & deals. Try a Munchie meal
SS
Sienna
Feb 20, 2026
1.0
People are very rude and never wanna work
JB
Joshua Bull
Feb 16, 2026
2.0
Nothing but mayo so disgusting these potatoes were hard and nothing to eat on it worst experience I've ever had this is just absolutely just disgusting and just shows that the employees do not care
RL
Richard Leister
Jan 13, 2026
1.0
The only part of my order that was correct were the fries, I ordered a sandwich and a drink as well which were both incorrect in the bag. If you like gambling this is the perfect establishment for you however if you want to get what you ordered find another location.