Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
2,037 reviews
5 stars
596
4 stars
429
3 stars
342
2 stars
188
1 star
482
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including filthy floors, overflowing trash cans, and unsanitary bathrooms.
Service Quality
Customers consistently reported slow service, rude staff, and frequent order mistakes, leading to a negative dining experience.
Food Quality
Several reviews mentioned cold or improperly prepared food, with items missing or incorrect, contributing to dissatisfaction.
Management Issues
Feedback indicated poor management and staffing problems, with many customers suggesting the need for new management to improve the overall experience.
- WWWillie5 days ago1.0Lobby locked at 6:20pm. Drive thru takes forever. On multiple occasions either no crackers or no spoon with chilli. Multiple cars leaving drive thru from the long wait.
- ASAnn SlayDec 31, 20251.030 min wait with only one person in front of me. Food was cold. Associates moving as if they were snails. No sodas in the machine. Witness to teenagers none associates walk from food prep area. Gross! Always an issue each time we visit. We not go back!!
- MRMattias RoemkeDec 23, 20251.0Gross lobby. Slow service. Missing ingredients. Trash cans over flowing. Not one single clean table. Floor made our feet sticky just walking through. Unprofessional staff. Kitchen door wide open to the lobby.
- EMEmily MartinDec 23, 20251.0We were told by people in the parking lot that if you used the restroom first that they would not serve you. Thought they were joking. Husband got in line and son went to use restroom. Husband was told we couldn't order because our son had went to the restroom. Craziest thing ever!!!
- ESEl Papi SosaDec 16, 20251.01. the drink sign were up 2. music where one could food 3. speak with a bad attitude 4. treated my wife and family badly gave food reluctantly 5. were putting on a disgusted face when giving us food six. This all happened at 9:10 pm is the Wowst night shift people I ever seen if I could put 0 stars I would thank me that there is no negative and I added something I did not have and finally merry Christmas and God bless you
Frequently Asked Questions About Wendy's
Is Poplar Level Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's Poplar Level?
The drive-thru is open Monday to Saturday from 6:00 AM to 1:00 AM and on Sunday from 7:30 AM to 1:00 AM.
Is the Wendy's at 4029 Poplar Level Rd in Louisville currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via the app or website.
What payment options are accepted at Wendy's Poplar Level?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order food online from Wendy's?
You can order online via the Wendy's app or at https://order.wendys.com by selecting this location.
Does Wendy's at Poplar Level have a drive-thru and dine-in service?
Yes, this location offers both drive-thru and dine-in services.
Where is Wendy's located?
It's located at 4029 Poplar Level Rd, Louisville, KY 40213, USA.
Are there nearby places I can visit before or after dining at Wendy's Poplar Level?
Yes, nearby places include City Barbeque for barbecue, Scooter's Coffee for coffee, and Planet Fitness for workout sessions.
What nearby facilities can help me find or access Wendy's Poplar Level?
Poplar Level Road provides transportation access, and banks like Fifth Third Bank and Chase Bank are nearby for your financial needs.
Are there nearby personal care or health-related services around Wendy's?
Yes, nearby services include Camp Taylor Barber Shop for grooming, The Zen Den LLC for counseling and physical therapy, and VisionFirst for optometry needs.