Wendy's

3.6
1048 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4041 Taylorsville Rd, Louisville, KY
40220, United States

Hours

Reviews

3.6
1,048 reviews
5 stars
395
4 stars
267
3 stars
156
2 stars
64
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant problem with service quality.

Food Quality

While some customers enjoyed the food, many noted issues such as cold or overcooked items, and missing ingredients.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including unsanitary conditions in the dining area and bathrooms.

Staffing Problems

Many customers observed that the location appeared understaffed, contributing to slow service and order inaccuracies.
  • HR
    Huss R
    Dec 29, 2025
    1.0
    Its a shame this wendys is so close to my house. Almost always when I order through the drive thru I have to get pulled up and they always forget items. Very annoying. They seem they are understaffed. I understand trying to keep labor costs low but not when the service is trash.
  • TD
    Tim dunm
    Dec 22, 2025
    1.0
    I will never ever go to this restaurant again! They always mess my order up and their rude. Good luck staying in business.
  • JB
    Joanne Bankston
    Dec 11, 2025
    2.0
    Chili was more like soup with little meat and beans.
  • MM
    M.E.B.
    Oct 20, 2025
    3.0
    We tried the new chicken fingers... they are horrible - do not waste your money, however, the service was great, the young man, tall very thin very well-mannered and professional did recommend them but he was just doing his job....wish he worked everywhere..., otherwise, we ordered the usual, Dave's double, it was a typical Wendy's Burger, expensive for what you get but convenient and close by...
  • JJ
    JD
    Oct 12, 2025
    5.0
    Hamburgers are always hot and fresh. The new frosties and swirls are all really good.

Frequently Asked Questions About Wendy's

Is Taylorsville Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Taylorsville Rd in Louisville?

The drive-through is open from 6:00 AM to 12:30 AM Monday through Saturday, and from 7:30 AM to 12:30 AM on Sunday.