Wendy's

3.6
1046 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4041 Taylorsville Rd, Louisville, KY
40220, United States

Hours

Reviews

3.6
1,046 reviews
5 stars
395
4 stars
266
3 stars
157
2 stars
63
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoy hot and fresh meals, while others receive cold or poorly prepared items.

Cleanliness

The cleanliness of the location is mixed, with some noting clean dining areas while others report unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Wait Times

Long wait times in both drive-thru and dining areas are frequently mentioned, contributing to negative experiences.
  • MM
    M.E.B.
    Oct 20, 2025
    3.0
    We tried the new chicken fingers... they are horrible - do not waste your money, however, the service was great, the young man, tall very thin very well-mannered and professional did recommend them but he was just doing his job....wish he worked everywhere..., otherwise, we ordered the usual, Dave's double, it was a typical Wendy's Burger, expensive for what you get but convenient and close by...
  • JJ
    JD
    Oct 12, 2025
    5.0
    Hamburgers are always hot and fresh. The new frosties and swirls are all really good.
  • JE
    Jayden Ellis
    Sep 18, 2025
    1.0
    Workers is rude Donte specially
  • IA
    Ice Allen
    Sep 6, 2025
    1.0
    I pulled up to the drive thru and was told to basically hurry up and order so he could go smoke... He stated he had been in the window all day... I found that to be very rude and unprofessional... Needless to say I left... I called back to speak to a manager and she did nothing... Awful experience...
  • PN
    Phil Nelson
    Jul 24, 2025
    2.0
    If this Wendy’s is doing a video on how not to treat customers, they are making a great video. I’ve just received the worst customer treatment in 50 years at Wendy’s. I’ve watched to see if I was the only one that was treated this way it was not the case for every customer that came in here for the last 30 minutes, they were yelled at cussed at and then this person who worked at the cash register, yelled and cussed at the people they were working with. I assume she was a manager

Frequently Asked Questions About Wendy's

Is Taylorsville Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.