Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant problem with service quality.
Food Quality
While some customers enjoyed the food, many noted issues such as cold or overcooked items, and missing ingredients.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including unsanitary conditions in the dining area and bathrooms.
Staffing Problems
Many customers observed that the location appeared understaffed, contributing to slow service and order inaccuracies.
HR
Huss R
Dec 29, 2025
1.0
Its a shame this wendys is so close to my house. Almost always when I order through the drive thru I have to get pulled up and they always forget items. Very annoying. They seem they are understaffed. I understand trying to keep labor costs low but not when the service is trash.
TD
Tim dunm
Dec 22, 2025
1.0
I will never ever go to this restaurant again! They always mess my order up and their rude. Good luck staying in business.
JB
Joanne Bankston
Dec 11, 2025
2.0
Chili was more like soup with little meat and beans.
MM
M.E.B.
Oct 20, 2025
3.0
We tried the new chicken fingers... they are horrible - do not waste your money, however, the service was great, the young man, tall very thin very well-mannered and professional did recommend them but he was just doing his job....wish he worked everywhere..., otherwise, we ordered the usual, Dave's double, it was a typical Wendy's Burger, expensive for what you get but convenient and close by...
JJ
JD
Oct 12, 2025
5.0
Hamburgers are always hot and fresh. The new frosties and swirls are all really good.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Taylorsville Rd in Louisville?
The drive-through is open from 6:00 AM to 12:30 AM Monday through Saturday, and from 7:30 AM to 12:30 AM on Sunday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. Menu details are available on their app and website.
How can I place an order to pick up or for delivery from this Wendy's?
You can order via the Wendy's app or online at order.wendys.com for pickup or delivery where available.
Is dine-in available at the Wendy's on Taylorsville Rd?
Yes, this location offers dine-in service along with drive-thru and delivery options.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's on Taylorsville Rd for questions or feedback?
You can call (502) 454-4602 or reach out to Wendy's Customer Care through their website, live chat, or by phone at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, their mobile app, and in-restaurant posters with staff assistance.
What nearby food restaurants can I visit before or after dining at Wendy's on Taylorsville Rd?
Nearby dining options include Marco's Pizza, Taqueria La Guera, Rosales Taqueria, Golden Corral, and Waffle House, offering pizza, tacos, buffet, and breakfast.
Are there any nearby services to help if I need automotive care while visiting Wendy's?
Yes, Ken Towery's Tire & Auto Care and Cottman Transmission and Total Auto Care are nearby for automotive needs.
Where can I find nearby ATMs and banking services around Wendy's on Taylorsville Rd?
BB&T ATM, Bitcoin Depot ATM, and Truist bank are nearby for convenient banking and ATM access.