At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Quality
Service was frequently described as slow and unprofessional, with several reviews highlighting rude staff and poor customer interactions.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, stale products, and overall poor preparation.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that experiences can vary.
JO
Jordan Online
Feb 25, 2026
5.0
Breakfast was hot and ready ain’t talking little ceasars thank you
KR
Kevin Ruth
Feb 15, 2026
1.0
A half eaten chicken nugget in my wife’s nuggets. It was cold and the order was completely wrong. Never had a good experience there. And I waited 30 mins for my food.
RB
Rodney Brannon
Dec 29, 2025
4.0
Didn't eat in so atmosphere was contingent on drive through presence.
She was young and I could tell she was new at the job, but she did well and kept a great spirit in the midst of what could have been a very chaotic situation.
Great job by her, and kudos to whoever has been training her!!
TB
Thomas Boyette
Dec 16, 2025
2.0
Food was quick, but cold. Employees were not welcoming