Wendy's

3.7
1411 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5124 Dixie Highway, Louisville, KY
40216, United States

Hours

Reviews

3.7
1,411 reviews
5 stars
567
4 stars
339
3 stars
242
2 stars
87
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted issues with food temperature, freshness, and incorrect items, leading to dissatisfaction.

Staff Attitude

While some customers praised friendly staff, others experienced rudeness and lack of attention from employees.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and poor hygiene practices among staff.

Mixed Experiences

Some customers enjoyed their meals and service, indicating that experiences can vary significantly.
  • RB
    Rodney Brannon
    Dec 29, 2025
    4.0
    Didn't eat in so atmosphere was contingent on drive through presence. She was young and I could tell she was new at the job, but she did well and kept a great spirit in the midst of what could have been a very chaotic situation. Great job by her, and kudos to whoever has been training her!!
  • TB
    Thomas Boyette
    Dec 16, 2025
    2.0
    Food was quick, but cold. Employees were not welcoming
  • JJ
    Jamika
    Dec 9, 2025
    5.0
    Yummmyyyyyyyyyyy. 😊.
  • LP
    Leonardo Padron
    Dec 1, 2025
    5.0
    The food is great and the service very fast.
  • TN
    Ty Norris
    Nov 13, 2025
    1.0
    Ordered Cinnabon pull a parts. SUPER HARD!! Not edible. The filling on top looks clumpy and has discoloration. On top of them not having a number to call.

Frequently Asked Questions About Wendy's

Is Shively Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Dixie Highway?

The drive-thru at Wendy's on 5124 Dixie Highway is open from 6:00 AM to 1:00 AM Monday through Saturday, and from 7:30 AM to 1:00 AM on Sundays.