Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
896 reviews
5 stars
320
4 stars
227
3 stars
130
2 stars
54
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold or incorrect orders, with some expressing dissatisfaction with food preparation.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and unresponsive.
- AKal klingerOct 18, 20251.0Since when do you have to pay for barbecue sauce when you order chicken nuggets never will I go to this location again?
- AWamber wayOct 11, 20251.0The WORST customer service EVER’!!! They got the drive thru wrapped around the building, waited in line for 10 minutes for it to NEVER move, decided to go inside, never greeted, just a manager questioning an employee “did you unlock the door?” Walked completely out. This is the worst location and customer service ever! Something needs to be done about this! Will be contacting corporate next!
- TVTed VeteranoSep 24, 20255.0music was good food was delicious and service fast
- PCPatricio Sampera CruzSep 23, 20255.0Most of the time the wait time here is less than 5 minutes, they prepare the food according to item description in the menu without missing a single ingredient, mobile orders are kept warm untill you arrive and are prepared in less than 10 minutes, excelent overall.
- WJW JSep 21, 20251.0Gave me some old S sausage egg cheese hard as a rock and fully dipped in cook top grease! Disgusting and foul beyond explanation!
Frequently Asked Questions About Wendy's
Is Middletown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 245-5181.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Middletown Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Louisville, KY?
Wendy's drive-through is open from 6:00 AM to 2:00 AM Monday through Saturday, and from 7:30 AM to 2:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Louisville, KY serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's delivery near me?
Delivery availability depends on your location. Check the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is available.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does this Wendy's offer dine-in and drive-through service?
Yes, this location offers dine-in, drive-through, takeout, and delivery services, but does not have curbside pickup.
Where is this Wendy's located?
This Wendy's is located at 12925 Shelbyville Rd, Louisville, KY 40243, USA.
Are there any nearby dining options close to Wendy's in Louisville?
Nearby dining options include Waffle House, Freddy's Frozen Custard & Steakburgers, Captain D's seafood restaurant, and Tropical Smoothie Cafe, providing a variety of choices around Wendy's.
Where can I find shopping and retail stores near this Wendy's?
Close to this Wendy's are retail and shopping locations such as Sherwin-Williams Paint Store, Bassett Home Furnishings, Bassett Furniture, Mattress Firm, and Darling State of Mind boutique.
Are there automotive and service-related businesses near Wendy's?
Yes, Auto Wash USA and Clean Waves Middletown car wash are nearby, making it convenient to get your car cleaned before or after your Wendy's visit.
How can I contact Wendy's for feedback or questions about this location?
You can contact Wendy's Customer Care via their Contact page online or call this location directly at (502) 245-5181. There's also a toll-free number 888-624-8140 and a customer satisfaction survey available online.