Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
2,403 reviews
5 stars
916
4 stars
523
3 stars
389
2 stars
183
1 star
392
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Food Quality
While some customers enjoyed the food, others complained about cold, burnt, or incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and unkempt dining areas.
Customer Service
There were numerous complaints about rude or unprofessional staff behavior, with some customers feeling disrespected.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
- TTTwin TerbowNov 12, 20255.0I've been working close to here for a few months and have eaten here many times, I have never had an issue with my order. They not only have always gotten my food right, they have never forgotten any sauces and don't argue about getting an extra. Swear every other Wendy's in the city sucks, but this one is on point
- TCToya CNov 5, 20254.0Everytime I want Wendy's I come to this location well only this location for fresh hot food and correct meal. It's the hood but it's real good.
- MTMary TyerNov 4, 20254.0I probably won't tell people except tht my coupon was expired
- MMMatthew MatherlyOct 31, 20253.0I got to Wendy's all the time. I have never been to this location. Food was great and the lady at the back window was super friendly. However, when I got to the second window I asked for 1 sauce with my fries and the lady rudely responded" yeah for 53 cents". I have never been charged for a sauce at Wendy's EVER. If this is their policy they need to state it when you order i didnt have cash and would have paid for it at the speaker box if I knew. Im just disappointed tbh and won't be back to this location.
- WOWanda ObannonOct 21, 20251.0originally ordered sausage egg croissant coffee and orange juice. had to go thru drive thru 3 times first to get original order. second time to return cold coffee. second cup was extremely STRONG without crème and fake splenda with remnants of coffee grounds. original requested jelly instead got ketchup for my third drive thru and had to go thru again. anything worth doin is worth doin right with some pride.
Frequently Asked Questions About Wendy's
Is Broadway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 581-1508.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Broadway in Louisville?
The drive-through is open Monday through Saturday from 6:00 AM to 2:30 AM, and on Sunday from 7:30 AM to 2:30 AM.
Can I order Wendy's online or through a mobile app?
Yes, you can order through the Wendy's app available on the App Store or by visiting https://order.wendys.com.
Does this Wendy's location offer breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy’s on Broadway?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dining in available at this Wendy’s location?
Yes, this Wendy’s offers dine-in services as well as drive-thru and delivery where available.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available on the menu website, mobile app, and in the restaurant, with a nutrition poster accessible at the location.
Where is Wendy’s on Broadway located?
Wendy's is located at 1201 W Broadway, Louisville, KY 40203, USA.
Are there other fast food restaurants near Wendy's on Broadway?
Yes, nearby fast food options include another Wendy’s and McDonald’s, offering alternative dining choices close by.
What nearby places can I visit after dining at Wendy's on Broadway?
After your meal, you might visit nearby places like Redbox for movie rentals or Apple Food Mart for convenience shopping.
How can nearby transit or landmarks help in finding Wendy’s on Broadway?
Landmarks such as Central High School and Broadway Temple AME Zion Church are nearby and can help you locate Wendy’s quickly in the area.