Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,337 reviews
5 stars
455
4 stars
268
3 stars
232
2 stars
119
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional service, with many experiences of long wait times and incorrect orders.
Food Quality
There were numerous complaints about food being served cold, incorrect items, and concerns over freshness, including issues with raw or spoiled ingredients.
Staffing Issues
Many reviews mentioned that the location is often understaffed, leading to slow service and inability to fulfill orders properly.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor training of staff and lack of accountability for mistakes.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty dining areas and unsanitary conditions.
- JSJennifer SimmonsOct 14, 20251.0Serving extremely old just say there not available
- ASAshley SpondOct 9, 20251.0Horrible,they didn't have the stuff I wanted,n then gave me some meds shredded cheese n should see a small chili now at their store!! Horrible experience..never again
- JHJohn HillOct 1, 20251.0This is the worst Wendy’s that I’ve ever visited. Food does not meet already low expectations for fast food. Service is complete garbage at times actively rude. Unfortunate because I live nearby and generally like Wendy’s.
- SCSavannah CampSep 26, 20253.0Recommend that you be patient when ordering from this Wendy's for it never seems to be properly staffed. But the servers are typically great
- KWK WSep 12, 20255.0My experience was actually much better than I anticipated. The worker taking my order was polite. Burger and fries couldn't have been any fresher, and the Coke freestyle machine was completely stocked! A pleasant experience.
Frequently Asked Questions About Wendy's
Is Grinstead Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 585-1466.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Grinstead Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1108 Bardstown Road, Louisville?
The drive-through at Wendy's is open from 6:00 AM to 1:00 AM Monday through Saturday, and from 7:30 AM to 1:00 AM on Sundays.
Is breakfast served at the Wendy's location on Bardstown Road?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's online?
You can order food through the Wendy's app or at https://order.wendys.com by selecting this location.
What payment options does Wendy's on Bardstown Road accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's offer delivery and drive-through services?
Yes, Wendy's offers delivery, drive-through, dine-in, and takeout services. Curbside pickup is not available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's website, mobile app, and in-restaurant nutrition posters. You can access detailed info by selecting a menu item online and clicking the Nutrition & Allergens link.
What are some nearby dining options around Wendy's at 1108 Bardstown Road?
Nearby dining options include Ditto's Grill (American cuisine), Stevens Deli (delicatessen and sandwich shop), J. Gumbo's (Cajun and Creole), Zäd (Mediterranean), HopCat (beer bar and burger restaurant), HaiFry (Asian restaurant), and several bars and cafes such as The Tilted Rose and DKD: Osaka Snack Bar.
Are there any nearby amenities useful for Wendy's customers in Louisville?
Yes, nearby amenities include LibertyX Bitcoin ATM for quick cash access, Western Union for money transfer services, and Speedway gas station with convenience store for fueling and snacks.
What nearby services can customers visit after dining at Wendy's Bardstown Road?
Customers can visit hair salons like Be.YOU.tiful Hair at Hair Language Grooming Lounge and Salon Bacco, get auto detailing at All American Detail, or shop for electronics at ACS Computers LLC nearby.
How can I contact Wendy's Bardstown Road location for feedback or inquiries?
You can provide feedback via the Wendy's Customer Care team through their website live chat, call 888-624-8140, fill out the Customer Satisfaction Survey online referencing your receipt, or call the location directly at (502) 585-1466.