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Wendy's

3.5
(799 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10741 Fischer Park Drive, Louisville, KY
40241, United States

Hours

Reviews

3.5
799 reviews
5 stars
284
4 stars
203
3 stars
116
2 stars
49
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews highlighted poor food quality, including cold and overcooked items, as well as missing ingredients.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty machines and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly staff and good service from specific employees.
  • SJ
    Shida Jennings
    6 days ago
    5.0
    First time visiting here on 2/25/26 My husband and I went, he got the steak tacos and I got the birria tacos, we both got mocktails. Everything was delicious, we had no complaints. The service was amazing, the atmosphere was great, and employees were friendly! Perfect combination. We will definitely be back.
  • CM
    Cathy Mitchell
    Feb 10, 2026
    2.0
    Floor very sticky, coke machine dirty, bathroom stunk, no baked potatoes & no onions.
  • JT
    Jhosh Turner
    Feb 4, 2026
    1.0
    This was and is the worst establishment in the fischer park area! The boss middle aged man of latin decent thick black mustache and heavy accent was so drunk and or high he could barely function his eyes red as the tomatoes they put on my sandwich that im allergic to and asked them not to put on. I called he argued with me and ended by saying do whatever and hanging up. I told him I wasn't given a receipt and he was the one that handed me my bag and repeated my order I told him I had every bit of proof that I purchased food from the restaurant as well as called them after I'm a GM of a store myself I have never witnessed or been adhered to so much blatant disrespect this is an awful establishment playing in the Drive-Thru when I'm trying to order laughter and playing all the time when people are ordering food there's a time and a place for everything I'm all for fun in the workplace but a job has to be done I personally boycott this Wendy's I dread when I have to go here I dread when my daughter sees it out the window and says I want Wendy's me and my wife plays bets on what will go wrong how will we be disrespected today how will our food not be alright what will they be out of what drink machine is broken the entire night time staff should be monitored greatly monitored and that manager the night manager the Hispanic man should be fired he should not be working there so disrespectful so drunk and just a discredit to your establishment I pray and owner or a regional manager sees this and corrects it I pray that
  • BG
    Beau G
    Dec 6, 2025
    1.0
    Rude people
  • MB
    Michael Bonner
    Nov 30, 2025
    2.0
    Had a craving for some Wendys hadn't been there in years, got home and got dooped! Definitely not worth the money. Never wasting my money there again. Chicken tenders like nuggets, large fries are just small fries in large box, Bacon on the burger was paper thin smh. Straight trash!

Frequently Asked Questions About Wendy's

Is Springhurst Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at this Wendy's location in Louisville, KY?

The drive-through is open Monday through Saturday from 6:00 AM to 2:00 AM, and on Sunday from 7:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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