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Numerous customers reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews highlighted poor food quality, including cold and overcooked items, as well as missing ingredients.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty machines and bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff and good service from specific employees.
SJ
Shida Jennings
6 days ago
5.0
First time visiting here on 2/25/26 My husband and I went, he got the steak tacos and I got the birria tacos, we both got mocktails. Everything was delicious, we had no complaints. The service was amazing, the atmosphere was great, and employees were friendly! Perfect combination. We will definitely be back.
CM
Cathy Mitchell
Feb 10, 2026
2.0
Floor very sticky, coke machine dirty, bathroom stunk, no baked potatoes & no onions.
JT
Jhosh Turner
Feb 4, 2026
1.0
This was and is the worst establishment in the fischer park area! The boss middle aged man of latin decent thick black mustache and heavy accent was so drunk and or high he could barely function his eyes red as the tomatoes they put on my sandwich that im allergic to and asked them not to put on. I called he argued with me and ended by saying do whatever and hanging up. I told him I wasn't given a receipt and he was the one that handed me my bag and repeated my order I told him I had every bit of proof that I purchased food from the restaurant as well as called them after I'm a GM of a store myself I have never witnessed or been adhered to so much blatant disrespect this is an awful establishment playing in the Drive-Thru when I'm trying to order laughter and playing all the time when people are ordering food there's a time and a place for everything I'm all for fun in the workplace but a job has to be done I personally boycott this Wendy's I dread when I have to go here I dread when my daughter sees it out the window and says I want Wendy's me and my wife plays bets on what will go wrong how will we be disrespected today how will our food not be alright what will they be out of what drink machine is broken the entire night time staff should be monitored greatly monitored and that manager the night manager the Hispanic man should be fired he should not be working there so disrespectful so drunk and just a discredit to your establishment I pray and owner or a regional manager sees this and corrects it I pray that
BG
Beau G
Dec 6, 2025
1.0
Rude people
MB
Michael Bonner
Nov 30, 2025
2.0
Had a craving for some Wendys hadn't been there in years, got home and got dooped! Definitely not worth the money. Never wasting my money there again. Chicken tenders like nuggets, large fries are just small fries in large box, Bacon on the burger was paper thin smh. Straight trash!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at this Wendy's location in Louisville, KY?
The drive-through is open Monday through Saturday from 6:00 AM to 2:00 AM, and on Sunday from 7:30 AM to 2:00 AM.
Does this Wendy's offer delivery and takeout options?
Yes, this Wendy's location offers delivery, takeout, dine-in, and drive-through services.
Can I order Wendy's food via a mobile app?
Yes, you can order through the Wendy’s app available on the Apple App Store or at https://order.wendys.com.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with menu options available on their website and app.
What payment methods are accepted at this Wendy's?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is this Wendy's located?
This Wendy’s is located at 10741 Fischer Park Drive, Louisville, KY 40241, USA.
Are there other dining options near this Wendy's?
Yes, nearby dining options include Steak n Shake, Bob Evans, Jaggers, McAlister’s Deli- Springhurst, Genghis Grill, First Watch, LaRosa’s Pizzeria, O’Charley’s Restaurant & Bar, and Martin’s Bar-B-Que Joint, offering a variety of American, burger, and specialty cuisines.
What nearby amenities can I visit before or after dining at Wendy's?
Nearby amenities include Aloft Louisville East hotel for accommodation, Meijer supermarket and Meijer Express Gas Station for shopping and fuel, The Vitamin Shoppe for supplements, and U.S. Bank for banking needs.
How can nearby places help me if I am visiting Wendy's?
If you are visiting Wendy’s, nearby places like Meijer Express Gas Station can help refuel your vehicle, Aloft Louisville East hotel is convenient for travelers needing accommodation, and dining options such as Steak n Shake or Bob Evans can provide alternative or additional meal choices.
How can I contact this Wendy’s location for questions or feedback?
You can call the location directly at (502) 412-7403 or reach out through Wendy’s Customer Care via their contact page or customer satisfaction survey online.
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