At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Employee Treatment
Several customers expressed concerns about employee morale and treatment, suggesting it affects service quality.
Cleanliness
Mixed feedback on cleanliness, with some praising the restaurant while others reported unsanitary conditions.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient.
RR
Ray Rey
Nov 17, 2025
4.0
Friendly staff.
CC
Coty
Oct 13, 2025
5.0
Everything was fresh and spot on.
KK
Kimi
Oct 8, 2025
5.0
Julius is the GOAT
TL
Tamia Lacewell
Sep 27, 2025
1.0
I had a horrible experience here. I asked for a plain Jr Bacon Cheeseburger with no mayo, lettuce or tomatoes and I found some weird white substance on the burger that was completely different then mayo and it’s not any white substance I’ve seen before. I’m never coming here again.
HP
Heather P
Sep 25, 2025
1.0
This location must treat their employees horribly. Every time I go through now I get a stressed out person trying to help me. There systems are down frequently, orders are wrong, employees are often rude…. idk what’s going on but this location used to be my favorite one. Now I drive the extra couple of miles to Middletown to avoid any drama and issues.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 412-7403.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Springhurst Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location in Louisville, KY?
The drive-through is open Monday through Saturday from 6:00 AM to 2:00 AM, and on Sunday from 7:30 AM to 2:00 AM.
Does this Wendy's offer delivery and takeout options?
Yes, this Wendy's location offers delivery, takeout, dine-in, and drive-through services.
Can I order Wendy's food via a mobile app?
Yes, you can order through the Wendy’s app available on the Apple App Store or at https://order.wendys.com.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with menu options available on their website and app.
What payment methods are accepted at this Wendy's?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is this Wendy's located?
This Wendy’s is located at 10741 Fischer Park Drive, Louisville, KY 40241, USA.
Are there other dining options near this Wendy's?
Yes, nearby dining options include Steak n Shake, Bob Evans, Jaggers, McAlister’s Deli- Springhurst, Genghis Grill, First Watch, LaRosa’s Pizzeria, O’Charley’s Restaurant & Bar, and Martin’s Bar-B-Que Joint, offering a variety of American, burger, and specialty cuisines.
What nearby amenities can I visit before or after dining at Wendy's?
Nearby amenities include Aloft Louisville East hotel for accommodation, Meijer supermarket and Meijer Express Gas Station for shopping and fuel, The Vitamin Shoppe for supplements, and U.S. Bank for banking needs.
How can nearby places help me if I am visiting Wendy's?
If you are visiting Wendy’s, nearby places like Meijer Express Gas Station can help refuel your vehicle, Aloft Louisville East hotel is convenient for travelers needing accommodation, and dining options such as Steak n Shake or Bob Evans can provide alternative or additional meal choices.
How can I contact this Wendy’s location for questions or feedback?
You can call the location directly at (502) 412-7403 or reach out through Wendy’s Customer Care via their contact page or customer satisfaction survey online.