Wendy's

3.5
789 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10741 Fischer Park Drive, Louisville, KY
40241, United States

Hours

Reviews

3.5
789 reviews
5 stars
279
4 stars
203
3 stars
116
2 stars
47
1 star
144

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items.

Service Issues

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Employee Treatment

Several customers expressed concerns about employee morale and treatment, suggesting it affects service quality.

Cleanliness

Mixed feedback on cleanliness, with some praising the restaurant while others reported unsanitary conditions.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient.
  • RR
    Ray Rey
    Nov 17, 2025
    4.0
    Friendly staff.
  • CC
    Coty
    Oct 13, 2025
    5.0
    Everything was fresh and spot on.
  • KK
    Kimi
    Oct 8, 2025
    5.0
    Julius is the GOAT
  • TL
    Tamia Lacewell
    Sep 27, 2025
    1.0
    I had a horrible experience here. I asked for a plain Jr Bacon Cheeseburger with no mayo, lettuce or tomatoes and I found some weird white substance on the burger that was completely different then mayo and it’s not any white substance I’ve seen before. I’m never coming here again.
  • HP
    Heather P
    Sep 25, 2025
    1.0
    This location must treat their employees horribly. Every time I go through now I get a stressed out person trying to help me. There systems are down frequently, orders are wrong, employees are often rude…. idk what’s going on but this location used to be my favorite one. Now I drive the extra couple of miles to Middletown to avoid any drama and issues.

Frequently Asked Questions About Wendy's

Is Springhurst Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.