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Wendy's

3.6
(1826 reviews)

Business Details

193 Outer Loop, Louisville, KY
40214, United States
(502) 375-0100

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
193 Outer Loop, Louisville, KY
40214, United States

Hours

Reviews

3.6
1,826 reviews
5 stars
680
4 stars
430
3 stars
316
2 stars
134
1 star
266

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor service and long wait times.

Food Quality

Numerous complaints about cold, stale, or improperly prepared food, including raw meat and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and food safety concerns.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Positive Experiences

Some customers praised friendly staff and good food, indicating that experiences can vary significantly.
  • IL
    Ive Lov3
    Feb 21, 2026
    1.0
    The ladies in the drive thru are the rudest i have ever encountered as a customer. Just laughing in your face. Yelling, making fun off. Absolutely disgusting. I will be filing a formal complaint with whoever i need to file it with.
  • AS
    Audrey White Stewart
    Jan 17, 2026
    5.0
    Very good and well worth the cost. Kept me full so I could keep boogeying down the road!
  • RI
    Ron Ireland
    Dec 9, 2025
    5.0
    Always like wendys
  • MH
    Michelle Howard
    Nov 2, 2025
    1.0
    ABSOLUTELY DISGUSTING. I literally just left from there and I ordered a large chili and a small fry. The chili is literally nothing but beans. DO BETTER!! The fries were cold as well, nothing freash!!..I WILL NOT BE BACK
  • WH
    Wes “whopper” Hopper
    Oct 1, 2025
    3.0
    Slower than molasses, but it's usually fresh.

Frequently Asked Questions About Wendy's

Is #310 Outerloop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Louisville, KY?

The drive-through at this Wendy's location is open from 6:30 AM to 1:00 AM every day of the week.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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