At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude or unhelpful staff, with several instances of poor service and long wait times.
Food Quality
Numerous complaints about cold, stale, or improperly prepared food, including raw meat and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and food safety concerns.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Positive Experiences
Some customers praised friendly staff and good food, indicating that experiences can vary significantly.
IL
Ive Lov3
Feb 21, 2026
1.0
The ladies in the drive thru are the rudest i have ever encountered as a customer. Just laughing in your face. Yelling, making fun off. Absolutely disgusting. I will be filing a formal complaint with whoever i need to file it with.
AS
Audrey White Stewart
Jan 17, 2026
5.0
Very good and well worth the cost. Kept me full so I could keep boogeying down the road!
RI
Ron Ireland
Dec 9, 2025
5.0
Always like wendys
MH
Michelle Howard
Nov 2, 2025
1.0
ABSOLUTELY DISGUSTING. I literally just left from there and I ordered a large chili and a small fry. The chili is literally nothing but beans. DO BETTER!! The fries were cold as well, nothing freash!!..I WILL NOT BE BACK
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Louisville, KY?
The drive-through at this Wendy's location is open from 6:30 AM to 1:00 AM every day of the week.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's in Louisville offers both delivery and takeout services. You can order via their app or website.
Is breakfast served at the Wendy's on 193 Outer Loop in Louisville?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Louisville, KY?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Louisville for feedback or questions?
You can call (502) 375-0100 directly or contact Customer Care via their website or phone at 888-624-8140.
Where can I find the menu and nutritional info for this Wendy's location?
Menu and nutrition information are available on Wendy's official menu website and mobile app for this location.
What nearby places can I visit before or after dining at Wendy's 193 Outer Loop?
Nearby places of interest include Big O Tires for automotive needs, First String Bar & Grill for a bar and grill experience, and New Cut Salon if you're looking for beauty services.
Are there convenient gas stations near Wendy's on Outer Loop for a quick fill-up?
Yes, nearby gas stations include Circle K, Shell, Marathon Gas, and BP, perfect for customers on the go.
What local health and medical services are near Wendy's 193 Outer Loop?
Nearby medical services include Louisville Sport and Spine chiropractic, Norton Community Medical Associates, and pediatricians like Meredith Irwin, MD.
Where can I download the Wendy's app for easy ordering and coupons?
You can download the Wendy's app from the Apple App Store using the link provided in the entity's action links for convenient ordering and special deals.
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