At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.
Order Accuracy
Many reviews mentioned issues with incorrect orders, missing items, and overall order accuracy.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the freshness.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.
Customer Service
While some staff were praised for being friendly and helpful, others received criticism for rudeness and lack of professionalism.
RI
Ron Ireland
Dec 9, 2025
5.0
Always like wendys
MH
Michelle Howard
Nov 2, 2025
1.0
ABSOLUTELY DISGUSTING. I literally just left from there and I ordered a large chili and a small fry. The chili is literally nothing but beans. DO BETTER!! The fries were cold as well, nothing freash!!..I WILL NOT BE BACK
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Louisville, KY?
The drive-through at this Wendy's location is open from 6:30 AM to 1:00 AM every day of the week.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's in Louisville offers both delivery and takeout services. You can order via their app or website.
Is breakfast served at the Wendy's on 193 Outer Loop in Louisville?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Louisville, KY?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Louisville for feedback or questions?
You can call (502) 375-0100 directly or contact Customer Care via their website or phone at 888-624-8140.
Where can I find the menu and nutritional info for this Wendy's location?
Menu and nutrition information are available on Wendy's official menu website and mobile app for this location.
What nearby places can I visit before or after dining at Wendy's 193 Outer Loop?
Nearby places of interest include Big O Tires for automotive needs, First String Bar & Grill for a bar and grill experience, and New Cut Salon if you're looking for beauty services.
Are there convenient gas stations near Wendy's on Outer Loop for a quick fill-up?
Yes, nearby gas stations include Circle K, Shell, Marathon Gas, and BP, perfect for customers on the go.
What local health and medical services are near Wendy's 193 Outer Loop?
Nearby medical services include Louisville Sport and Spine chiropractic, Norton Community Medical Associates, and pediatricians like Meredith Irwin, MD.
Where can I download the Wendy's app for easy ordering and coupons?
You can download the Wendy's app from the Apple App Store using the link provided in the entity's action links for convenient ordering and special deals.