Wendy's

3.7
927 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1630 Kentucky Mills Drive, Louisville, KY
40299, United States

Hours

Reviews

3.7
927 reviews
5 stars
364
4 stars
260
3 stars
115
2 stars
44
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of communication.

Food Quality

Several customers complained about cold food, incorrect orders, and items missing from their orders.

Operational Issues

Customers experienced issues with the drive-thru being closed, credit card machines not working, and staff being unresponsive.

Positive Experiences

Some customers praised specific staff members for their friendly service and noted good food quality on occasion.
  • MM
    Matthew Matherly
    Nov 4, 2025
    4.0
    One of the best Wendy's locations. Food is always hott.and staff is always on point.
  • JM
    J. L. McFayden
    Nov 2, 2025
    4.0
    Everything was good, food was done correctly. Salads were a bit yucky as they had the bottom of the lettuce head the core inside the salad. And the apples were s bit smushy. Oh well, cookies were yummy.
  • MM
    michael morgan
    Oct 28, 2025
    1.0
    Unfortunately, nobody in the restaurant spoke English, and I was unable to order food.
  • JJ
    justin
    Oct 14, 2025
    5.0
    what do you even need to know
  • NN
    Not My Name
    Sep 24, 2025
    2.0
    I went up last week and the doors were locked at 7:00 am even though the dining room is supposed to open at 6:00 am. I was stuck in the drive-thru instead. Today, it took 3 minutes to order once I got to the speaker because they are woefully under staffed with one person working both the front counter and the drive thru window. Not sure if this was one of Junior Bridgeman's former stores or not, but ownership/Management is failing the store and the brand. His stores did not have this bad of service when he was the owner. Chick-Fil-A is more expensive, but worth it going forward for me.

Frequently Asked Questions About Wendy's

Is Blankenbaker Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.