Wendy's

3.7
935 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1630 Kentucky Mills Drive, Louisville, KY
40299, United States

Hours

Reviews

3.7
935 reviews
5 stars
368
4 stars
261
3 stars
115
2 stars
44
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and unsatisfactory food preparation.

Staffing Issues

Numerous reviews highlighted understaffing and lack of management oversight, leading to slow service and customer frustration.

Cleanliness and Atmosphere

Some customers noted cleanliness and a pleasant atmosphere, but others experienced unprofessional behavior from staff.
  • RB
    Rodney Brinley
    Jan 2, 2026
    1.0
    Stood up front for the longest time nobody wanted to help
  • VT
    Valerie Ting
    Dec 30, 2025
    1.0
    I scheduled an order for pickup through the Wendy's app but they processed it immediately, so I had to drive to Wendy's an hour earlier than I'd planned so that I could pick up burgers that had been sitting there for 20 min. Not a fan.
  • AA
    Allen
    Dec 22, 2025
    5.0
    Dine in around 10:00pm order a #1thr food was piping hot a fresh late in evening was Served Great!!
  • HB
    Hunter Barner
    Dec 13, 2025
    5.0
    10 outta 10 would send my granny here with my great aunt Susan
  • MB
    Mike Baumer
    Nov 29, 2025
    1.0
    Not focused on excellence at the drive through. Left sandwiches out of the bag. Two phone calls and three days later I'm still waiting for a return call or refund. They seem to be worried about getting scammed out of two hamburgers. Great food if you can get it.

Frequently Asked Questions About Wendy's

Is Blankenbaker Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Louisville, KY?

The drive-through is open Monday to Saturday from 6:00 AM to 1:30 AM, and on Sunday from 7:30 AM to 1:30 AM.