At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and unsatisfactory food preparation.
Staffing Issues
Numerous reviews highlighted understaffing and lack of management oversight, leading to slow service and customer frustration.
Cleanliness and Atmosphere
Some customers noted cleanliness and a pleasant atmosphere, but others experienced unprofessional behavior from staff.
RB
Rodney Brinley
Jan 2, 2026
1.0
Stood up front for the longest time nobody wanted to help
VT
Valerie Ting
Dec 30, 2025
1.0
I scheduled an order for pickup through the Wendy's app but they processed it immediately, so I had to drive to Wendy's an hour earlier than I'd planned so that I could pick up burgers that had been sitting there for 20 min. Not a fan.
AA
Allen
Dec 22, 2025
5.0
Dine in around 10:00pm order a #1thr food was piping hot a fresh late in evening was Served Great!!
HB
Hunter Barner
Dec 13, 2025
5.0
10 outta 10 would send my granny here with my great aunt Susan
MB
Mike Baumer
Nov 29, 2025
1.0
Not focused on excellence at the drive through. Left sandwiches out of the bag. Two phone calls and three days later I'm still waiting for a return call or refund. They seem to be worried about getting scammed out of two hamburgers. Great food if you can get it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Louisville, KY?
The drive-through is open Monday to Saturday from 6:00 AM to 1:30 AM, and on Sunday from 7:30 AM to 1:30 AM.
Is the Wendy's at 1630 Kentucky Mills Drive currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I place an order online for Wendy's in Louisville?
You can order online or via the Wendy's app at https://order.wendys.com by selecting this location.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition info are available at https://menu.wendys.com and through the Wendy's app; detailed allergen info is accessible there as well.
How do I contact Wendy’s with questions or feedback about this location?
You can contact Wendy's customer care via live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the restaurant directly at (502) 297-9932.
Are there other dining options nearby Wendy’s on Kentucky Mills Drive?
Yes, nearby dining options include Waffle House for breakfast and brunch, Arby’s for sandwiches, KingFish Restaurant for American cuisine, El Nopal for Mexican food, Ruby Tuesday, McDonald’s, and KFC.
What nearby amenities can visitors to Wendy's in Louisville access?
Nearby amenities include furniture stores like Ashley and RACC Acceptance, financial services such as German American Bank and Citizens Union Bank, and automotive services including The Car Wash Company and Marathon gas station.
Are there hotels near Wendy’s at 1630 Kentucky Mills Drive for visitors?
Yes, Extended Stay America and Homestead Studio Suites-Louisville are nearby hotels offering convenient lodging options close to Wendy's.