Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,514 reviews
5 stars
501
4 stars
299
3 stars
276
2 stars
123
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and a messy dining area.
Staff Attitude
There were numerous complaints about rude and unprofessional staff behavior, with some customers feeling ignored or disrespected.
Food Quality
While some customers enjoyed the food, many reported receiving cold or stale items, and there were issues with incorrect orders.
Drive-Thru Issues
The drive-thru was often described as inefficient, with long waits and confusion over the ordering process.
- DCDonald CooperNov 7, 20251.0Lobby was closed
- PDPenny DixonNov 5, 20255.0There was a little complication, so the food took longer than expected, but the shift manager was very apologetic and compensated for my wait.
- KMKatherine McRobertsOct 30, 20251.0The staff are very rude and do not identify to customers whether they are busy and leave them to wait.
- JSJustin SchrankOct 25, 20251.0Service here is a joke. Drive through closed so went inside. Stood at the counter for 10 minutes while 4 employees talked behind the register. Noticed a bunch of smoked cigarettes on the floor in the kitchen and left. Won't be back.
- MBMichael BoggsOct 20, 20255.0Just another fast food restaurant there isn't anything special about the place but I would say they do have quick service especially when going through the drive through. The workers are are really friendly and provide fast service so if you're in a hurry this place will get you in and out quickly.
Frequently Asked Questions About Wendy's
Is Algonquin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 778-8778.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Algonquin Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 3301 Cane Run Road, Louisville?
The drive-thru is open from 6:00 AM to 1:30 AM Monday through Saturday, and from 7:30 AM to 1:30 AM on Sundays.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout near me?
Yes, delivery and takeout are available. Use the Wendy's app or visit order.wendys.com to see if delivery is available in your area and to place an order.
What payment methods does Wendy's at Cane Run Road accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can call them at (502) 778-8778, use the Customer Care Live Chat on their website, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information online?
Menu and nutrition details can be found on Wendy’s official menu site at menu.wendys.com or through their mobile app, including allergen and calorie info for all items.
Is Wendy's currently hiring in the Louisville area?
To check current job openings at this or nearby Wendy's locations, visit the Wendy’s Careers page and search for jobs in Louisville, KY.
What nearby places can I visit before or after dining at Wendy's on Cane Run Road?
Nearby you can visit Lampkins Chapel CME Church for a community gathering, or pick up essentials at One Stop Food Mart. If you want a dessert alternative, Krispy Krunchy Chicken is also nearby for another quick meal option.
If I'm at the Wendy's on Cane Run Road, where can I find additional services or shops nearby?
Close by are several services including Western Union for money transfers, Off Da Hook and Heavenly Cuts beauty salons, and Metro by T-Mobile for mobile phone needs.
Are there any other restaurants or grocery stores near Wendy's on Cane Run Road?
Yes, besides Wendy's, you can find PD Sandwich Shop for American style sandwiches, Family Dollar and Dollar General for groceries and shopping, and First Choice Market grocery store nearby.