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Customers frequently reported poor service, including long wait times, rude staff, and unprofessional behavior.
Food Quality
Many reviews mentioned cold or stale food, with some customers receiving incorrect orders or food that appeared old.
Cleanliness
The establishment was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.
Customer Experience
Overall customer experiences varied significantly, with some praising friendly staff and good food, while others expressed frustration over the lack of attention and service.
MS
Mike Samra
Jan 29, 2026
1.0
Should be zero stars.
In town visiting. Somebody else had the car. Walked in below freezing temps thru the snow about a mile. Get there and the doors are locked. It wasn’t even 6:30 pm. Only restaurant within walking distance. Guess no hot meal for me tonight.
AC
Antwan Carter
Jan 14, 2026
5.0
The manager during Breakfast/Lunch is very helpful and has a great attitude! Very good customer service. 5⭐️
JT
Jacob Miller (Jake Thegiant)
Jan 4, 2026
2.0
I attempted to order 3 or 4 things that were clearly on the menu, only to be told that they were "out of that" , or " we don't serve that at this location" or "that is no longer available..."
The employee attending the drive thru speaker was a bit rude and the fries were cold. Dave ThomI as would not be pleased.
EO
Ed the ever optimistic
Dec 17, 2025
3.0
Depending on the manager and the time you're there for your service I try to redeem rewards points and said I shouldn't have to use a purpose of purchase to do so animals told this ain't McDonald's I was kind of insulted and confused I just left the premises
DD
Desmond
Nov 24, 2025
4.0
It's Nice my mama works there and I just love how close it is to my house and the food is good they always pay attention to customers and make sure everybody in their establishment is well mannered.