Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,518 reviews
5 stars
502
4 stars
300
3 stars
277
2 stars
125
1 star
314
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and unprofessional behavior.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with some describing the environment as filthy.
Food Quality
While some customers enjoyed the food, many complained about receiving cold or stale items, and incorrect orders were a common issue.
Drive-Thru Issues
The drive-thru was often reported as inefficient, with long wait times and confusion about ordering procedures.
- JTJacob Miller (Jake Thegiant)Jan 4, 20262.0I attempted to order 3 or 4 things that were clearly on the menu, only to be told that they were "out of that" , or " we don't serve that at this location" or "that is no longer available..." The employee attending the drive thru speaker was a bit rude and the fries were cold. Dave ThomI as would not be pleased.
- EOEd the ever optimisticDec 17, 20253.0Depending on the manager and the time you're there for your service I try to redeem rewards points and said I shouldn't have to use a purpose of purchase to do so animals told this ain't McDonald's I was kind of insulted and confused I just left the premises
- DDDesmondNov 24, 20254.0It's Nice my mama works there and I just love how close it is to my house and the food is good they always pay attention to customers and make sure everybody in their establishment is well mannered.
- DCDonald CooperNov 7, 20251.0Lobby was closed
- PDPenny DixonNov 5, 20255.0There was a little complication, so the food took longer than expected, but the shift manager was very apologetic and compensated for my wait.
Frequently Asked Questions About Wendy's
Is Algonquin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 3301 Cane Run Road, Louisville?
The drive-thru is open from 6:00 AM to 1:30 AM Monday through Saturday, and from 7:30 AM to 1:30 AM on Sundays.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout near me?
Yes, delivery and takeout are available. Use the Wendy's app or visit order.wendys.com to see if delivery is available in your area and to place an order.
What payment methods does Wendy's at Cane Run Road accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can call them at (502) 778-8778, use the Customer Care Live Chat on their website, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information online?
Menu and nutrition details can be found on Wendy’s official menu site at menu.wendys.com or through their mobile app, including allergen and calorie info for all items.
Is Wendy's currently hiring in the Louisville area?
To check current job openings at this or nearby Wendy's locations, visit the Wendy’s Careers page and search for jobs in Louisville, KY.
What nearby places can I visit before or after dining at Wendy's on Cane Run Road?
Nearby you can visit Lampkins Chapel CME Church for a community gathering, or pick up essentials at One Stop Food Mart. If you want a dessert alternative, Krispy Krunchy Chicken is also nearby for another quick meal option.
If I'm at the Wendy's on Cane Run Road, where can I find additional services or shops nearby?
Close by are several services including Western Union for money transfers, Off Da Hook and Heavenly Cuts beauty salons, and Metro by T-Mobile for mobile phone needs.
Are there any other restaurants or grocery stores near Wendy's on Cane Run Road?
Yes, besides Wendy's, you can find PD Sandwich Shop for American style sandwiches, Family Dollar and Dollar General for groceries and shopping, and First Choice Market grocery store nearby.