At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and inconsistent quality.
Staff Performance
Feedback varied on staff performance; some praised friendly and efficient employees, while others noted rudeness and lack of professionalism.
Management Changes
Several reviews indicated a decline in service quality and efficiency, suggesting recent management changes may have negatively impacted operations.
DE
David English
3 days ago
1.0
So slow. Do not go here. You’ll be waiting 30 minutes in the drive through.
RD
Ron P Davidson
Feb 25, 2026
4.0
It is a Wendy's. I went through the drive thru. Food was as expected.
JV
josh vance
Feb 21, 2026
3.0
It took forever to get my food and then it wasn't very good
MW
Mason Wilburn
Feb 8, 2026
1.0
I ordered online which doesn’t give you the option to select multiple options for side sauces. When I asked at the window they tried upcharging me for an additional sauce. Im not paying 50 cents more when you don’t even give me the option to have the sauce how I want it. Especially in today’s economy. I’d rather pay the same price for food and go to Chick-fil-A or McDonald’s and not have to pay extra for sauce. That’s so stupid so I had to eat naked fries
TK
Tricia Klempner
Feb 1, 2026
1.0
Hi..I just went through Wendy's drive through..In Lyndon..very fast.
Very friendly..but yet again..they forgot my junior bacon cheeseburger..it may be only a cheeseburger to most...but to my pug George.who is deaf and blind..it was his treat he had patiently been waiting for all day..now he is very 😔 sad..I usually check..but should I have too??