Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,314 reviews
5 stars
590
4 stars
339
3 stars
180
2 stars
65
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Order Accuracy
Many customers complained about incorrect orders, with multiple instances of receiving the wrong items or missing components.
Wait Times
Long wait times in the drive-thru and for mobile orders were frequently mentioned, with some customers waiting over 30 minutes.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.
Management Issues
Several reviews indicated a decline in service quality after a change in management, with some praising specific managers while others criticized the overall management approach.
- KCKeith CastleberryNov 10, 20251.0Thank you for allowing each car in the Drive-Thru to wait 5 minutes in silence before taking an order 20 minutes after ordering I received a cold hamburger and a cold fries when I call nobody answers the phone and it says it's been disconnected great service guys
- JJJDNov 2, 20254.0Burgers are always hot and fresh, but the new swirls and frostys are to die for.
- CCCourtney CraigOct 18, 20254.0Grab your Boo Book before they're gone!
- EMevan minorOct 2, 20251.0Im convinced they dont have sugar cookies. I order 5 cookies 3 times and everytime I get chocolate. I cant eat the chocolate ones. Reason I order sugar. But by the time im where I need to be I find out I have wrong cookies and give em to someone else. Come on its not hard. Its even mobile order so you have time to make them!
- WSWilliam ScottSep 17, 20255.0I gave 5 STARS to this Wendy's restaurant because, they have an excellent manager named Clarence! When he's working, the food is hot and fresh especially the chili. When he's not working it's bad! 5 STARS 🌟 for Clarence...
Frequently Asked Questions About Wendy's
Is Oxmoor Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Louisville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Louisville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 412-4044.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Oxmoor Wendy’s serve breakfast?
Yes, this Wendy’s location in Louisville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 7601 Shelbyville Road, Louisville, KY?
The drive-thru is open Monday through Saturday from 6:00 AM to 2:30 AM and on Sunday from 7:30 AM to 2:30 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I use delivery services to order from Wendy's near me?
Yes, delivery is available. Use the Wendy's app or go to order.wendys.com to check if delivery is available for your address.
How can I contact Wendy's at 7601 Shelbyville Road for questions or feedback?
You can call the location directly at (502) 412-4044 or contact Wendy's Customer Care via their website or phone number 888-624-8140.
Where can I find the menu and prices for Wendy's at Shelbyville Road?
Menu and pricing details can be found at https://order.wendys.com or through the Wendy's mobile app by selecting this location.
What payment options are accepted at Wendy's on Shelbyville Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Are there any nearby optical care providers close to Wendy's at 7601 Shelbyville Road?
Yes, nearby eye care options include Gaddie Eye Centers, Eyeglass World, and Vision Care Providers of Kentucky Odpa. You can visit Wendy's for a meal before or after your appointment.
What nearby stores or services are close to Wendy's that I might visit?
Nearby stores include Sleep Number and Mattress Firm for furniture, T-Mobile for mobile phone services, and Ken Towery's Tire and Auto Care for automotive needs. These can be conveniently visited along with Wendy's for meals or refreshments.
Are there other dining options near Wendy's on Shelbyville Road?
Yes, The Capital Grille, known for seafood and steak, and Panera Bread, a cafe and sandwich shop, are nearby dining options to consider before or after visiting Wendy's.
How can I order Wendy's food conveniently through a mobile app?
You can download the Wendy's app from the App Store or use the quick link https://m-wendys.app.link/l6I2YpOzMMb to place orders and access deals and rewards.