Brand Certified
Wendy's
3.4(1670 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5240 Bardstown Rd, Louisville, KY
40291, United States
Certified by Wendy's • Mar 01, 2026
(502) 491-3720
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ky/louisville/5240-bardstown-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
1,670 reviews
5 stars
548
4 stars
361
3 stars
261
2 stars
132
1 star
368
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late-night shifts.
Order Accuracy
Many customers reported frequent issues with incorrect orders and poor handling of requests.
Food Quality
Several reviews mentioned that food was often cold, old, or not prepared correctly, leading to dissatisfaction.
Cleanliness
Some customers noted cleanliness issues within the restaurant, impacting their overall experience.
Positive Experiences
A few customers shared positive experiences with friendly staff and fresh food, indicating that there are instances of good service.
- BJBrandie Jewett3 days ago1.0Glitter in my food. Beyond slow, cashier was taking out trash when we walked in and she came in and did not wash her hands until AFTER taking our order, then barely rinsed, no soap. 🤢 We waited for at least 10-15 minutes, if not longer for our 2 meals. No napkins in the dining area, so we had to ask them to bring more out. The food was just ok, the atmosphere is really a turn off so I won’t be back. Whoever is wearing glitter as a cook really needs to be coached to not do that again. Also, at one point the MOD started hollering about missing food at the staff back there, which is very off putting to guests. Corporate needs to send in a trainer for the entire crew. Only thing that made me stay was the Christian music playing.
- DKdonna kernFeb 23, 20261.0Food was old and cold. Not good at all.
- SWSam WyrickFeb 23, 20261.0Orders are often wrong and employees are incredibly rude.
- MRMarcos RozasFeb 17, 20261.0Hablaré como Dasher: la atención a los Dasher es pésima por ventanilla, nos hacen esperar largo tiempo sin tener mas personas esperando el ventanilla y se molestan si les preguntan a cerca del pedido, creo que es algo que deberían mejorar I'll talk like Dasher: the attention to Dashers is terrible by the window, they make us wait a long time without having more people waiting for the window and they get upset if they are asked about the order, I think it's something they should improve
- FMFaith MorrisJan 19, 20261.0Got to the drive thru at 11:53pm and said they were closed when it’s still showing open online and that the drive thru is open til 1:30am
Frequently Asked Questions About Wendy's
Is Piccadilly Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 5240 Bardstown Rd, Louisville, KY?
Wendy's is open from 6:00 AM to 1:30 AM Monday through Saturday, and from 7:30 AM to 1:30 AM on Sunday.
Does this Wendy's location have a drive-thru service?
Yes, this Wendy's location offers drive-thru service with the same hours as the restaurant.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout. You can order through their app or website at order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's on Bardstown Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care through live chat or phone at 888-624-8140. For this location specifically, call (502) 491-3720 or visit their Contact page online.
Where can I find menu pricing and nutrition information?
Menu pricing may vary by location. Prices and nutrition details are available on the Wendy's website or mobile app, where you can also customize your order to see updated nutrition facts.
What are some nearby places I can visit when I come to Wendy's on Bardstown Rd?
Nearby, you can visit places like Captain D's seafood restaurant, Big Lots discount store, Liquor World grocery & liquor store, and America’s Antique Mall Louisville for shopping and dining options.
Are there any services like dental care or beauty salons near Wendy's?
Yes, Bardstown Road Dental and Empire Beauty School are nearby, along with beauty salons such as Estética Sol Sister’s Belleza Permanente and Unique SO-iN SPA/Oasis Spa 2.
How can customers use nearby transit or landmarks to find Wendy's on Bardstown Rd?
Customers can use landmarks such as Vines at Stony Brook or visit nearby convenience stores like MAPCO Mart and Circle K to navigate toward Wendy's location on 5240 Bardstown Rd.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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