At Wendy’s in Louisville, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Louisville, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Mixed reviews on food quality; some enjoyed the food while others received cold or poorly prepared items.
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area and restrooms.
Customer Service
Customer service experiences varied, with some staff being friendly while others were reported as rude or unhelpful.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items.
RN
Ray Nowacki
Feb 22, 2026
3.0
The food was excellent. I used the drive thru. I ordered 2 baked potatoes, had only one in the bag when I got to my destination. Check your bag before leaving.
HS
Hagen Souleyrette
Feb 7, 2026
3.0
The food was eh at best but the restaurant was warm and extremely clean, the staff very friendly and the service expedient. Typical of Wendy's, price was near robbery and I'm also sorry it wasn't; the gun would have been easier to chew.
SA
Sheesha Acosta
Jan 25, 2026
5.0
Love the chili
JR
James Ralph
Jan 2, 2026
5.0
The frosty tho.
NH
Ngoc Ha
Dec 31, 2025
1.0
Worst Wendy's ever. Customer service is slow as a snail and that's constant. Inside was so dirty. Watched as the young kid doing the fries dump out old fries into the new fries.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru at 8596 Dixie Hwy, Louisville?
The drive-thru is open from 6:00 AM to 2:30 AM Monday through Saturday, and from 7:30 AM to 2:30 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Louisville serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's?
You can order via the Wendy's app available on the App Store or online at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on Dixie Hwy?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery and dine-in available at this Wendy's?
Yes, both delivery and dine-in services are available at this location, along with a drive-thru and takeout.
How can I contact Wendy's at 8596 Dixie Hwy for feedback or inquiries?
You can call them directly at (502) 935-1242 or reach out to their Customer Care team via their Contact page or live chat.
Are there nearby fast food options in the area around Wendy's on Dixie Hwy?
Yes, McDonald's and Taco Bell are nearby fast food restaurants where you can also grab a quick meal before or after visiting Wendy's.
What other dining options are close to Wendy's at 8596 Dixie Hwy?
Mr Gattis Pizza offers a pizza dining option nearby if you're interested in something different from burgers.
What medical services are near Wendy's at 8596 Dixie Hwy?
Facilities like Body Rx Louisville, Comfort Dental, Baptist Health Medical Group Cardiology, and several doctors are close by, helpful if you have appointments and want to grab a meal conveniently.
Are there any retail or service businesses near Wendy's where I can do additional errands?
Nearby you can find places like Forcht Bank for banking needs, Dixie Pharmacy for health products, and The Little Boutique for clothing shopping.
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