Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,395 reviews
5 stars
572
4 stars
322
3 stars
201
2 stars
107
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times in both the drive-thru and dining area.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others received cold or improperly prepared food.
Cleanliness
Numerous complaints about the cleanliness of the dining area and restrooms, with reports of dirty tables and broken soap dispensers.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and unfulfilled requests.
- JRJames RalphJan 2, 20265.0The frosty tho.
- NHNgoc HaDec 31, 20251.0Worst Wendy's ever. Customer service is slow as a snail and that's constant. Inside was so dirty. Watched as the young kid doing the fries dump out old fries into the new fries.
- DDdfadfsad dsadsdadNov 29, 20255.0very good food and nice staff 11/29
- ACAnthony CaummisarNov 14, 20254.0Drove through. Everybody was polite and seamed on the game
- SSSharon StephensonOct 30, 20253.0Although I stood at the counter for a minimum of five minutes and was the only one standing there, no one ever acknowledged me or offered to take my order. This was after I visited the restroom and found the soap dispenser broken and laying on the sink and other issues. Certainly not what I am used to at the Wendy's in my area. I left without ever getting food so I am not able to rate that.
Frequently Asked Questions About Wendy's
Is Valley Station Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru at 8596 Dixie Hwy, Louisville?
The drive-thru is open from 6:00 AM to 2:30 AM Monday through Saturday, and from 7:30 AM to 2:30 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Louisville serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's?
You can order via the Wendy's app available on the App Store or online at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on Dixie Hwy?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery and dine-in available at this Wendy's?
Yes, both delivery and dine-in services are available at this location, along with a drive-thru and takeout.
How can I contact Wendy's at 8596 Dixie Hwy for feedback or inquiries?
You can call them directly at (502) 935-1242 or reach out to their Customer Care team via their Contact page or live chat.
Are there nearby fast food options in the area around Wendy's on Dixie Hwy?
Yes, McDonald's and Taco Bell are nearby fast food restaurants where you can also grab a quick meal before or after visiting Wendy's.
What other dining options are close to Wendy's at 8596 Dixie Hwy?
Mr Gattis Pizza offers a pizza dining option nearby if you're interested in something different from burgers.
What medical services are near Wendy's at 8596 Dixie Hwy?
Facilities like Body Rx Louisville, Comfort Dental, Baptist Health Medical Group Cardiology, and several doctors are close by, helpful if you have appointments and want to grab a meal conveniently.
Are there any retail or service businesses near Wendy's where I can do additional errands?
Nearby you can find places like Forcht Bank for banking needs, Dixie Pharmacy for health products, and The Little Boutique for clothing shopping.