Taco Bell

3.7
1236 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4910 Shelbyville Rd in Louisville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4910 Shelbyville Rd, Louisville, KY
40207, United States

Hours

Reviews

3.7
1,236 reviews
5 stars
504
4 stars
300
3 stars
173
2 stars
82
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; some praise friendly and efficient staff, while others report rude and unprofessional behavior, particularly from an older male employee.

Order Accuracy

Many customers express frustration with incorrect orders, missing items, and poor communication regarding their requests.

Food Quality

Feedback on food quality is inconsistent; while some customers enjoy fresh and well-prepared meals, others report issues with food being cold or improperly made.

Speed of Service

Service speed varies significantly, with some customers noting quick drive-thru experiences, while others report long wait times and slow service.

Pricing Concerns

Several reviews mention rising prices and dissatisfaction with portion sizes relative to cost, leading to perceptions of poor value.
  • KN
    Kaitlyn Nicoulin
    Nov 12, 2025
    1.0
    Every time I come here something is messed up with my food. I love Taco Bell but I regret coming here. I will have to drive to another location when I’m in the area because this is the last time I’ll be paying for an incorrect order.
  • TW
    Tessa E. Walker
    Oct 24, 2025
    5.0
    Great customer service! They even verified my entire mobile order before sending me to the pick up window. Best place to get your late night dinner!
  • NP
    Nadia Pazmiño
    Oct 18, 2025
    1.0
    Do not come here. Service is ridiculous slow - we waited over 20 mins for 3 tacos and two drinks... this place has gone down hill really bad! This is the last time we will visit
  • SG
    Susan Gernert
    Oct 13, 2025
    1.0
    Don't count on getting your food in less than 15 minutes....or without asking for a refund.
  • NW
    Naya Woosypiti
    Sep 22, 2025
    5.0
    These hard working men are considerate of other’s safety, while being swamped past midnight. Mamadou Sy and Davin Paul, are ideal workers in this kind of environment. I wish them the best, and great success in what they do in the future. I’ll be coming back, for sure!

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 4910 Shelbyville Rd?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Thursday and Sunday, and until 5:00 AM on Friday and Saturday.

Where is this Taco Bell located?

It's located at 4910 Shelbyville Rd, Louisville, KY 40207, USA.