Taco Bell

3.5
862 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2801 W Broadway Ave in Louisville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2801 W Broadway Ave, Louisville, KY
40211, United States

Hours

Reviews

3.5
862 reviews
5 stars
290
4 stars
178
3 stars
169
2 stars
108
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, others complained about it being cold, poorly prepared, or unsanitary.

Customer Experience

Many reviews highlighted a lack of professionalism and poor customer service, with some customers feeling insulted or disrespected.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.
  • JJ
    Julie Jordan
    Jan 1, 2026
    2.0
    My burrito is busted open, the beans are hard ! and it's not even folded correctly! Worst burrito I've ever gotten from there , this has happened a handful of times . So disappointed.
  • BB
    Bethany Beamon
    Dec 26, 2025
    1.0
    Horrible… way too slow At this point I put the blame on the ownership and management
  • OH
    Og harvey (Truly blessed harvey)
    Dec 17, 2025
    1.0
    Secured for a reason... They mix up food every other order and can't return the food. And you will wait 25 mins for the food.
  • TT
    Tawny
    Dec 8, 2025
    4.0
    I ordered from the drive thru tonight, and I was very surprised with the food. The nacho fries were so fresh, and the chili cheese burrito tasted like it used to when I was a kid. The employees were so polite and everything came out quickly. It was the best overall experience I've had from any Taco Bell in years. Thank you for serving me food that I could enjoy, and I didn't even regret buying it.
  • AS
    April Stewart
    Nov 24, 2025
    1.0
    This place is a joke. They cashed out my order and then refused to give me my food stating the payment didn't go thru, when I tried to show the assistant store manager that the money was deducted from my account he continued to interrupt me and yell over me that im lying. Then when I was on the phone with customer service he threatened to call the cops on me if I didnt leave. The gentleman obviously does not know how to do his job and should not be in management.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on W Broadway Ave in Louisville?

The drive-through at Taco Bell on 2801 W Broadway Ave is open daily from 9:00 AM to 4:00 AM.

Where is the Taco Bell located in Louisville?

Taco Bell is located at 2801 W Broadway Ave, Louisville, KY 40211, USA.