Taco Bell

3.5
1467 reviews
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Business Details

1801 South Brook Street, Louisville, KY
40208, United States
(502) 637-9700
https://locations.tacobell.com/ky/louisville/1801-south-brook-street.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1801 South Brook Street in Louisville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1801 South Brook Street, Louisville, KY
40208, United States

Hours

Reviews

3.5
1,467 reviews
5 stars
527
4 stars
323
3 stars
206
2 stars
116
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about stale items and incorrect orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Operational Issues

Customers expressed frustration over inconsistent hours, with reports of the location closing early or being unresponsive during operating hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good food quality during certain visits.
  • NB
    Nicolas Bushong
    Nov 14, 2025
    5.0
    For a long time I refused to visit this location because of terrible customer service experiences. Either tonight was a fluke or this TB turned things around. Everybody was super polite, my food was right, and it was ready like two minutes after I put my order in at the kiosk. There is a location blocks away from my house that just opened that is frankly, abysmal. I will now drive past that location an extra 10 minutes to come here when I want Taco Bell.
  • KB
    Katrina Beeler
    Nov 11, 2025
    1.0
    Bought a Mexican pizza and it tasted awful. I’m not sure if the meat was spoiled or the grease they fry the tortillas in was old or dirty but it tasted disgusting. 🤮 They need to inspect the food often because they definitely shouldn’t be serving anything that tastes like that. If I hadn’t been on my lunch break it would have went right back. Hope I don’t get sick! 🤢
  • AR
    Alejandro R. Rodriguez
    Nov 9, 2025
    1.0
    It was 3 am. We drove through. The food was really bad and it was difficult to know which food belonged to which person because they were just thrown in the bag.
  • JH
    Jade Hosler
    Nov 4, 2025
    1.0
    Taco Bell is supposedly supposed to be Cause at 4 AM, but their lobby is closed at 12
  • RB
    randomn blogger
    Oct 7, 2025
    1.0
    This place needs to get its staff together! The male manager can sit outside and smoke all day and then have the nerve to act like customers are inconveniences. Close the inside very early and then you can’t even walk up to the drive thru which makes no sense. At this point they just need a whole new crew
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Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 1801 South Brook Street?

This Taco Bell is open daily from 9:00 AM to 5:00 PM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 1801 South Brook Street offers drive-through service every day from 9:00 AM to 5:00 PM.