Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1801 South Brook Street in Louisville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
1,482 reviews
5 stars
531
4 stars
325
3 stars
206
2 stars
117
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative perception of the overall service experience.
Food Quality
Many reviews mentioned issues with food preparation, including stale items, incorrect orders, and food that appeared old or poorly made.
Consistency
The location has inconsistent performance, with some customers praising good experiences while others reported repeated issues with orders and service.
Cleanliness
Several reviews noted unsanitary conditions and a lack of cleanliness in the restaurant, contributing to a poor dining experience.
Operational Issues
Customers expressed frustration with long wait times, unresponsive staff, and problems with the drive-thru and mobile order processes.
- BBBob Brocious5 days ago5.0Staff are kind and seem to enjoy each other's company. Smiles are not hard to come by.
- AAAhmad Assaf6 days ago1.0Black girl with the blue/purple hair bun has the worst attitude in overall, that place has really bad customer service
- PPpsychopuppet13Jan 3, 20261.0It's like all the good workers last a week before going to another store. Chips hard as rocks , barely any toppings put into any of the food . Just shut the store down already and restaff with actual good workers.
- BBBooyakah BooyakahDec 28, 20251.0I ordered thru doordash, yall forget my grilled steak cheese burrito and 5 layer burrito, and the cinnamon twists taste stale like they've been out for hours, barely any cinnamon on them.. beware of night shift quality, obviously they dont care.
- KCKayden CortrightDec 18, 20251.0This is genuinely the worst taco I have ever attempted ordering from. The service is so slow. The workers all have attitudes. The food is literally never right, always cold. I don’t get it, this location clearly gets bad reviews, corporate needs to take action it’s actually ridiculous that they’re still open
Frequently Asked Questions About Taco Bell
What are the operating hours for the Taco Bell at 1801 South Brook Street?
This Taco Bell is open daily from 9:00 AM to 5:00 PM.
Does this Taco Bell location offer drive-through service?
Yes, the Taco Bell at 1801 South Brook Street offers drive-through service every day from 9:00 AM to 5:00 PM.
Can I order food online for pickup or delivery at this Taco Bell?
Yes, you can order online through their website or mobile app for pick up or delivery.
What types of payment are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve breakfast items?
Yes, breakfast is served daily at this location.
Is this Taco Bell family-friendly and does it have seating available?
Yes, the restaurant welcomes families, has seating, and provides restrooms for customers.
What are some popular menu items at this Taco Bell?
Popular items include classic tacos, burritos, Dollar Cravings deals, Crunchwrap Supreme, and Cheesy Gordita Crunch.
What nearby places of interest can help me find this Taco Bell?
Nearby places include the Louisville EMS Operations HQ, College Book Warehouse, Multi Packaging Solutions, and University of Louisville facilities.
Are there educational institutions near this Taco Bell where students might visit?
Yes, nearby educational institutions include DuPont Manual High School, University of Louisville College of Education, and Noe Middle School.
What entertainment or recreational venues are near this Taco Bell?
Nearby are spots like L.J. Butch Charmolli Gymnasium and Small Gym at Manual for sports and fitness activities.