Taco Bell

3.8
299 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
5868 New Cut Road, Louisville, KY
40214, United States

Hours

Reviews

3.8
299 reviews
5 stars
145
4 stars
64
3 stars
30
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food preparation.

Customer Service

Feedback on customer service was mixed, with some praising individual staff members while others reported rude or unhelpful interactions.

Food Quality

While some customers enjoyed the food, others complained about cold items, poor quality, and insufficient portions.

Wait Times

Numerous reviews highlighted long wait times in both the drive-thru and inside the restaurant, with some customers experiencing delays of over 30 minutes.

Cleanliness

Several customers noted cleanliness issues in the restaurant and restrooms.
  • MT
    Moises Leyva tamayo
    Nov 10, 2025
    1.0
    Mal servicio no atienden a nadie solo estan platicando
  • RS
    Rebecca Snowden
    Nov 6, 2025
    4.0
    Newer store very clean, food well made and labeled.
  • WH
    Wes “whopper” Hopper
    Oct 6, 2025
    4.0
    The street chalupas are pretty delicious, but I usually get a power bowl, now known as a Cantina bowl. The 90s throwback menu is good as well
  • JD
    J D
    Sep 23, 2025
    1.0
    I ordered 2 nacho grande boxes and after I recieved both 1 was in a smaller box and they said they ran out of the bigger one but it was the same thing. When I got home and checked 1 box had half the amount of food as the other even though they were supposed to be the same thing.
  • JB
    Joshua B
    Aug 13, 2025
    3.0
    Ordered online so they would get exact instructions on how we wanted everything made...give them my name at the window, assumed that since it's a mobile order they'd gotten it right. Mistake. It was missing 2 entire items and I had to go right back and get them for the kiddos. Wasn't too happy about it.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 5868 New Cut Road?

Taco Bell is open daily from 9:00 AM to 4:00 AM.

Does Taco Bell at this location offer drive-through service?

Yes, this Taco Bell location has a drive-through open daily from 9:00 AM to 4:00 AM.