Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 10500 Dixie Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Freshness
Many reviews highlighted issues with stale or hard bread, as well as incorrect or missing ingredients in orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty counters and unsanitary conditions.
Staff Attitude
While some reviews praised friendly staff, many others noted a lack of professionalism and negative attitudes from employees.
Pricing Issues
Customers felt that prices were too high for the quality of food received, with complaints about the value of meals.
JJ
Jamika
Nov 15, 2025
5.0
Great service.
RS
Russ Stevens
Oct 30, 2025
5.0
Great sub! Friendly staff!
MM
Missy Maljan
Oct 20, 2025
5.0
Quick. Didn't get my crunchy things on my online order but still food was great.
EE
Erin
Oct 15, 2025
1.0
The bread was so hard on the ends I broke a tooth 😫
NN
no name
Jul 21, 2025
1.0
I’ve liked this subway, before today all the workers I’ve chatted with have been nice and friendly.
However today I was going shopping and grabbing some food, so I decided to use the app and order for 6:20. I end up getting there at 6:30 after shopping and walk up to the counter. I ask if there was an order for (my name) and a girl there (blonde) says it’s not done yet. I open the app and it says it’s done and I saw a to go bag right behind them. So I go up to the other girl there and ask her while pointing at the bag and showing her the app, if it’s mine. And the other girl (blonde) preceded to say again that it wasn’t done yet. So I sit down and wait. After 5 minutes the blonde girl takes a call and sits down as well. Then 10 minutes later the other girl sits down as well. After asking where my food was, the non blonde girl goes back there and checks the bag and the bag that I had seen 10 minutes ago. And confirms that it’s my food.
TLDR worker doesn’t even bother to check the only to go bag for my name and makes me wait. And does bother to check back with me after 10 minutes of waiting.
This Subway restaurant is located at 10500 Dixie Hwy, Jefferson, Louisville, KY 40272, US.
What are the operating hours of the Subway at 10500 Dixie Hwy?
The Subway is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery and pickup options?
Yes, this Subway offers both curbside pickup and delivery services.
Can I dine in at this Subway restaurant?
Yes, dine-in service is available at this Subway location.
Does the Subway at 10500 Dixie Hwy provide catering services?
Yes, catering services are offered at this Subway restaurant.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/4084-0/menu/.
Is there a drive-through available at this Subway?
Yes, this Subway location has a drive-through service.
What nearby places of interest can I visit near this Subway?
Nearby points of interest include Dunkin' Donuts for coffee, Dixie Bowl & Ken Bowl for bowling activities, and Alpha Barbell Gym for fitness.
How can nearby businesses like Redbox or Krispy Krunchy Chicken complement a visit to Subway?
After enjoying a meal at Subway, you can rent movies at Redbox or grab some fried chicken at Krispy Krunchy Chicken, both located nearby for added convenience and variety.
Are there services near Subway for personal care and wellness?
Yes, nearby salons like Cutups and Cam Nails Spa Pedicure offer beauty services, and The Shea Center for Mental Wellness provides counseling and mental health support.