Subway

3.8
590 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 10500 Dixie Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
10500 Dixie Hwy, Louisville, KY
40272, United States

Hours

Reviews

3.8
590 reviews
5 stars
284
4 stars
123
3 stars
63
2 stars
33
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Freshness

Many reviews highlighted issues with stale or hard bread, as well as incorrect or missing ingredients in orders.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, including dirty counters and unsanitary conditions.

Staff Attitude

While some reviews praised friendly staff, many others noted a lack of professionalism and negative attitudes from employees.

Pricing Issues

Customers felt that prices were too high for the quality of food received, with complaints about the value of meals.
  • JJ
    Jamika
    Nov 15, 2025
    5.0
    Great service.
  • RS
    Russ Stevens
    Oct 30, 2025
    5.0
    Great sub! Friendly staff!
  • MM
    Missy Maljan
    Oct 20, 2025
    5.0
    Quick. Didn't get my crunchy things on my online order but still food was great.
  • EE
    Erin
    Oct 15, 2025
    1.0
    The bread was so hard on the ends I broke a tooth 😫
  • NN
    no name
    Jul 21, 2025
    1.0
    I’ve liked this subway, before today all the workers I’ve chatted with have been nice and friendly. However today I was going shopping and grabbing some food, so I decided to use the app and order for 6:20. I end up getting there at 6:30 after shopping and walk up to the counter. I ask if there was an order for (my name) and a girl there (blonde) says it’s not done yet. I open the app and it says it’s done and I saw a to go bag right behind them. So I go up to the other girl there and ask her while pointing at the bag and showing her the app, if it’s mine. And the other girl (blonde) preceded to say again that it wasn’t done yet. So I sit down and wait. After 5 minutes the blonde girl takes a call and sits down as well. Then 10 minutes later the other girl sits down as well. After asking where my food was, the non blonde girl goes back there and checks the bag and the bag that I had seen 10 minutes ago. And confirms that it’s my food. TLDR worker doesn’t even bother to check the only to go bag for my name and makes me wait. And does bother to check back with me after 10 minutes of waiting.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 10500 Dixie Hwy, Jefferson, Louisville, KY 40272, US.

What are the operating hours of the Subway at 10500 Dixie Hwy?

The Subway is open daily from 9:00 AM to 10:00 PM.