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Subway

3.6
(354 reviews)

Business Details

(502) 447-2124
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Louisville Subway® Restaurant at 5240 Dixie Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5240 Dixie Highway, Louisville, KY
40216, United States

Hours

Reviews

3.6
354 reviews
5 stars
159
4 stars
62
3 stars
37
2 stars
20
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and lack of communication.

Food Freshness

There were numerous complaints about stale bread, old cookies, and brown vegetables, raising concerns about food quality.

Order Accuracy

Many customers experienced issues with incorrect orders, whether in-store or online, leading to frustration.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty counters and unclean food preparation areas.

Staff Training

Customers noted a lack of training among staff, resulting in poor sandwich preparation and customer interaction.
  • MR
    Mukti R
    Feb 11, 2026
    5.0
    had a great experience at Subway! The staff was friendly, welcoming, and very patient while preparing my order. The vegetables were fresh, the bread was soft, and everything tasted delicious. I really appreciate how you can customize your sandwich exactly the way you like it. The store was clean and the service was quick. Definitely a reliable place for a fresh and healthy meal. I’ll be coming back again!
  • BH
    Brenda H
    Sep 26, 2025
    5.0
    We love coming here the best subway we been too wonderful people work here
  • RM
    Rachel Mikell
    Sep 21, 2025
    1.0
    WOW ! Don’t go here ! This restaurant was on Southbend tribune FOR HEALTH CODE VIOLATIONS,WHEN I TRIED TO JUST HAVE A SANDWICH I WAS DISRESPECTED BY A EMPLOYEE NAMED CALEB ! DONT waste your time or money until staff is changed, they can change there gloves , and can clean better. FROM THE PICTURES I SHOW YOU , YOU CAN IMAGINE WHY THERE WAS A HEALTH CODE VIOLATION!!!!!! There’s also a video of the employee Caleb not changing his gloves & SWEATING ON EACH SUB HE MADE !
  • KM
    kenny miller
    Mar 7, 2024
    5.0
    Still my choice of subs.
  • AM
    Annastaisya Mason
    Dec 11, 2017
    5.0
    Best food I've ever tasted, love it

Frequently Asked Questions About Subway

What is the address of the Subway restaurant on Dixie Highway in Louisville?

The Subway restaurant is located at 5240 Dixie Highway, Jefferson, Louisville, KY 40216, USA.

What are the operating hours of Subway at 5240 Dixie Highway?

Subway is open daily from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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