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Subway

3.6
(398 reviews)

Business Details

(502) 822-1524
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Louisville Subway® Restaurant at 3020 S. 3rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3020 S. 3rd Street, Louisville, KY
40208, United States

Hours

Reviews

3.6
398 reviews
5 stars
164
4 stars
86
3 stars
48
2 stars
29
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and negative attitudes affecting the overall experience.

Cleanliness

Several customers noted issues with cleanliness, including dirty dining areas and unsanitary food handling practices.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and unfulfilled online orders, leading to dissatisfaction.

Food Quality

While some customers praised the freshness and quality of the food, others reported issues such as food poisoning and poorly made sandwiches.

Coupon Policy

Customers expressed frustration over the refusal to accept coupons, which they felt was unfair and detrimental to their experience.
  • SL
    Stephanie Lynn
    Feb 17, 2026
    1.0
    Zero stars ordered 2 chicken sub footlongs they didn’t have any chicken when I got home no sauces at all and the kids meal was missing the drink and side
  • KA
    Karen Arachikavitz
    Feb 11, 2026
    1.0
    The worker was sitting in her vehicle instead of being inside. The lettuce was a little brown. The other veggies was not fresh. Also there was a.bad odor in the building. We'll never eat at that one again. The worker was not friendly either. They need to really shut it down or get all new workers
  • JP
    Jeremy Price
    Feb 3, 2026
    1.0
    Won't let u use the restroom. Don't feel welcomed here.
  • NA
    Necole Arnold
    Jan 1, 2026
    1.0
    I went there to pickup a dash order and I went to use the restroom and it was locked, so I asked if the young lady would unlock it so that I could use the restroom. She said that it's out of order, so I asked her what are they using all day and she said we don't. I told her there is no way that they are not using the restroom and working all day. I also said that this establishment is setup to have working restroom for customers, she finally says, I'm going to keep it real with you our manager said not to let anyone use the restroom. I said are you serious and I continued to say a few other things nothing out of the way, but I did inform her and the guy that was there that I would be reaching out to cooperate. I was there 12/27/25. If I have to pickup orders up from there I would, but I will never spend my money in there. Oh, there were no out of order sign on the door.
  • SZ
    Serena Zweck
    Dec 20, 2025
    1.0
    normally i go in there and this really sweet man makes my order. tonight though, it was a bigger lady and when i walked in and said the same sandwich i alway say she said it wasn't on the menu which is fine... except the attitude that followed that was uncalled for the food is decent but definitely is better when he makes it or honestly any of the other people make it. in my opinion if i see her in there before i walk in im turning the other way. also note the whole time she's making my order she's runing to and from her personal phone which is just unprofessional and then she picked up a call which wasn't a big deal but the service after that was even more down hill.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3020 S. 3rd Street, Jefferson, Louisville, KY 40208, US.

What are the operating hours of the Subway on S. 3rd Street?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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