Subway

3.6
388 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 3020 S. 3rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3020 S. 3rd Street, Louisville, KY
40208, United States

Hours

Reviews

3.6
388 reviews
5 stars
160
4 stars
85
3 stars
48
2 stars
29
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and negative attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and failure to follow delivery instructions.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including unsanitary conditions and unkempt dining areas.

Food Quality

While some customers praised the freshness and quality of the food, others reported receiving poorly made sandwiches and food safety concerns.

Coupon Policy

Customers expressed frustration over the refusal to accept coupons, which they felt was unfair and detrimental to their experience.
  • SS
    Spring Simmer
    Nov 11, 2025
    1.0
    Highly incompetent. Ordered for delivery and my chips were missing. Contacted the store who was clueless and insisted I call DoorDash as they were the ones to deliver. DoorDash indicated the refund must be on Subways end and could not send dasher back out for missing item. DoorDash was unable to get the store to understand the issue and had me contact the store again. I was told that Subway would not refund it as that meant they had to refund the whole order. They tried to get me to go out of my way when I explicitly ordered delivery to get the bag of chips. I indicated it was their mistake and I wanted the refund. I was refused and am never ordering from this store again. When you make mistakes you have an obligation to make it right to the customer, they did not. Do yourself a favor and DO NOT order or use this store or you won’t get what you paid for.
  • WD
    William & Glendale Dozier
    Sep 23, 2025
    1.0
    DO NOT GO THERE...I DONT NORMALLY WRITE REVIEWS BUT THAT GIRL WHO MADE MY SANDWICH WAS PURE EVIL...WORST CUSTOMER SERVICE EVER...THE ATTITUDE WAS UNBELIEVABLE
  • CT
    Cissy Taylor
    Aug 29, 2025
    5.0
    This subway was perfect
  • MK
    Muzammil Khan
    Aug 27, 2025
    1.0
    One of the worst Subway, the servers were rude and bon welcoming. Don’t go there!
  • NP
    NaTasha Powell
    Aug 22, 2025
    4.0
    good food, good service.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3020 S. 3rd Street, Jefferson, Louisville, KY 40208, US.

What are the operating hours of the Subway on S. 3rd Street?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.