Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 3020 S. 3rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and negative attitudes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and failure to follow delivery instructions.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including unsanitary conditions and unkempt dining areas.
Food Quality
While some customers praised the freshness and quality of the food, others reported receiving poorly made sandwiches and food safety concerns.
Coupon Policy
Customers expressed frustration over the refusal to accept coupons, which they felt was unfair and detrimental to their experience.
SS
Spring Simmer
Nov 11, 2025
1.0
Highly incompetent. Ordered for delivery and my chips were missing. Contacted the store who was clueless and insisted I call DoorDash as they were the ones to deliver. DoorDash indicated the refund must be on Subways end and could not send dasher back out for missing item.
DoorDash was unable to get the store to understand the issue and had me contact the store again. I was told that Subway would not refund it as that meant they had to refund the whole order. They tried to get me to go out of my way when I explicitly ordered delivery to get the bag of chips. I indicated it was their mistake and I wanted the refund. I was refused and am never ordering from this store again. When you make mistakes you have an obligation to make it right to the customer, they did not. Do yourself a favor and DO NOT order or use this store or you won’t get what you paid for.
WD
William & Glendale Dozier
Sep 23, 2025
1.0
DO NOT GO THERE...I DONT NORMALLY WRITE REVIEWS BUT THAT GIRL WHO MADE MY SANDWICH WAS PURE EVIL...WORST CUSTOMER SERVICE EVER...THE ATTITUDE WAS UNBELIEVABLE
CT
Cissy Taylor
Aug 29, 2025
5.0
This subway was perfect
MK
Muzammil Khan
Aug 27, 2025
1.0
One of the worst Subway, the servers were rude and bon welcoming. Don’t go there!
The Subway restaurant is located at 3020 S. 3rd Street, Jefferson, Louisville, KY 40208, US.
What are the operating hours of the Subway on S. 3rd Street?
The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services.
Can I dine in at the Subway restaurant at 3020 S. 3rd Street?
Yes, this Subway restaurant serves dine-in customers.
Is catering available at the Subway on S. 3rd Street?
Yes, catering services are available and the Subway team can assist with your catering needs.
What types of meals does the Subway serve throughout the day?
The Subway serves breakfast, lunch, and dinner.
How can I order food from this Subway location?
You can order food quickly and easily via the Subway app, online through their menu link, in-restaurant, or by curbside pickup.
Are there any other Subway restaurants nearby?
Yes, there are several Subway sandwich shops and restaurants nearby.
What other dining options are near the Subway at 3020 S. 3rd Street?
Nearby dining options include Papa Murphy's | Take 'N' Bake Pizza, Las Margaritas Mexican restaurant and cocktail bar, Santa Fe Grill offering Mexican and Spanish cuisine, and JB's Pub for pub experiences.
Are there any notable landmarks or attractions close to the Subway restaurant?
Yes, Blinn's Point, a landmark and historical building with a bar and grill and fountain, and Patterson Stadium, a baseball stadium, are close by for visitors to explore before or after their meal.