Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Louisville Subway® Restaurant at 3020 S. 3rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff and negative attitudes affecting the overall experience.
Cleanliness
Several customers noted issues with cleanliness, including dirty dining areas and unsanitary food handling practices.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and unfulfilled online orders, leading to dissatisfaction.
Food Quality
While some customers praised the freshness and quality of the food, others reported issues such as food poisoning and poorly made sandwiches.
Coupon Policy
Customers expressed frustration over the refusal to accept coupons, which they felt was unfair and detrimental to their experience.
SL
Stephanie Lynn
Feb 17, 2026
1.0
Zero stars ordered 2 chicken sub footlongs they didn’t have any chicken when I got home no sauces at all and the kids meal was missing the drink and side
KA
Karen Arachikavitz
Feb 11, 2026
1.0
The worker was sitting in her vehicle instead of being inside. The lettuce was a little brown. The other veggies was not fresh. Also there was a.bad odor in the building. We'll never eat at that one again. The worker was not friendly either. They need to really shut it down or get all new workers
JP
Jeremy Price
Feb 3, 2026
1.0
Won't let u use the restroom. Don't feel welcomed here.
NA
Necole Arnold
Jan 1, 2026
1.0
I went there to pickup a dash order and I went to use the restroom and it was locked, so I asked if the young lady would unlock it so that I could use the restroom. She said that it's out of order, so I asked her what are they using all day and she said we don't. I told her there is no way that they are not using the restroom and working all day. I also said that this establishment is setup to have working restroom for customers, she finally says, I'm going to keep it real with you our manager said not to let anyone use the restroom. I said are you serious and I continued to say a few other things nothing out of the way, but I did inform her and the guy that was there that I would be reaching out to cooperate. I was there 12/27/25. If I have to pickup orders up from there I would, but I will never spend my money in there. Oh, there were no out of order sign on the door.
SZ
Serena Zweck
Dec 20, 2025
1.0
normally i go in there and this really sweet man makes my order. tonight though, it was a bigger lady and when i walked in and said the same sandwich i alway say she said it wasn't on the menu which is fine... except the attitude that followed that was uncalled for the food is decent but definitely is better when he makes it or honestly any of the other people make it. in my opinion if i see her in there before i walk in im turning the other way.
also note the whole time she's making my order she's runing to and from her personal phone which is just unprofessional and then she picked up a call which wasn't a big deal but the service after that was even more down hill.
The Subway restaurant is located at 3020 S. 3rd Street, Jefferson, Louisville, KY 40208, US.
What are the operating hours of the Subway on S. 3rd Street?
The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services.
Can I dine in at the Subway restaurant at 3020 S. 3rd Street?
Yes, this Subway restaurant serves dine-in customers.
Is catering available at the Subway on S. 3rd Street?
Yes, catering services are available and the Subway team can assist with your catering needs.
What types of meals does the Subway serve throughout the day?
The Subway serves breakfast, lunch, and dinner.
How can I order food from this Subway location?
You can order food quickly and easily via the Subway app, online through their menu link, in-restaurant, or by curbside pickup.
Are there any other Subway restaurants nearby?
Yes, there are several Subway sandwich shops and restaurants nearby.
What other dining options are near the Subway at 3020 S. 3rd Street?
Nearby dining options include Papa Murphy's | Take 'N' Bake Pizza, Las Margaritas Mexican restaurant and cocktail bar, Santa Fe Grill offering Mexican and Spanish cuisine, and JB's Pub for pub experiences.
Are there any notable landmarks or attractions close to the Subway restaurant?
Yes, Blinn's Point, a landmark and historical building with a bar and grill and fountain, and Patterson Stadium, a baseball stadium, are close by for visitors to explore before or after their meal.
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