Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Louisville Subway® Restaurant at 9475 Westport Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Ordered a sandwich on the app. My fiancé showed up to pick it up about 10 minutes earlier than it said it was going to be ready. He told them he was early and he could wait on it. He said there were 2 employees standing behind the counter and no current customers in the store. They told him that he would "have to come back later" to pick up the sandwich. Obviously, that's ridiculous so he left. I called the store to cancel the order after not being able to cancel it from the app and they said they couldn't cancel it. The app doesn't give you a phone number to call when something goes wrong. They just give you this Chat bot that is less than helpful. So I didn't receive a sandwich that I paid for and still have not been refunded. I will not be ordering from here again and Subway needs to fix their app!!
CE
Code E
Oct 2, 2025
1.0
Horrible subway. Ever gone to a place had a great experience, food meets expectations, and the workers friendly. This place is the opposite of that. Horrible experience, food barely had protein and the employee just seems annoyed I came in. Clearly she didn’t want to work, rushed to make the food, two scoops of chicken for a ft long which is what they do for a 6 inch. Extremely rude I wasn’t faster so they could get back to their phone. If I ever go back to this subway which I probably won’t if that employee is working I am walking out. Will say the place looked clean but something tells me this employee didn’t help with that.
MW
Mason Wampler
Nov 15, 2023
1.0
Pretty good if you want to eat a $12 lettuce and mayo sandwhich, poor service, high prices