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Subway

3.7
(405 reviews)

Business Details

9090 C Dixie Hwy, Louisville, KY
40258, United States
(502) 995-4405
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Louisville Subway® Restaurant at 9090 C Dixie Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9090 C Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

3.7
405 reviews
5 stars
181
4 stars
84
3 stars
53
2 stars
15
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and difficulty in communication due to language barriers.

Food Quality

Many reviews highlighted inconsistent food quality, including stale bread, incorrect orders, and unsatisfactory preparation of sandwiches.

Cleanliness Concerns

Several customers noted cleanliness issues, including sightings of pests and unsanitary conditions in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and fresh food, indicating that there are positive experiences at this location.
  • TK
    Taylor Kempton
    Jan 21, 2026
    1.0
    Found a long black hair in my sandwich 🤢, tried calling the store for a refund. No answer after 11 calls. Tried contacting customer service…no response. Ordered the lowest calorie options, they overloaded the cheese and meats which threw off the calorie count. Ends of sandwich always burnt because they no longer offer flatbread. Oh and to top it off, can’t understand the people who work there and this inedible sandwich was $13 without any add-ons. Do not go here.
  • NS
    Nick Schlenk
    Nov 10, 2025
    2.0
    Barely enough English to understand the question three times “can I have a cup for water?” Playing loud music from cell phones from behind the counter. Can’t even put the phone down long enough to hand me my receipt without fumbling around with it for five extra seconds.
  • DR
    Dylan M (Rocker20502mini)
    Oct 13, 2025
    1.0
    I showed up to get a sandwich and on the prep table as they were setting my bread down was just a cockroach running around. The worker tried to grab it but instead it ran and hid somewhere in the prep table
  • LW
    Lora Wright
    Sep 16, 2025
    3.0
    This is usually my favorite one but today we went in and I don't ever get my subs toasted got 3 today I wanted them to heat the meats got home 😔 they didn't have any of the meats heated.no one spoke English we had been there 3 days ago and they were perfect but today it was awful
  • KA
    Kenia Ayr
    Sep 7, 2025
    5.0
    La comida está fresca, ambiente agradable. Lo recomiendo

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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