Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 12565 Shelbyville Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Unfortunately whoever manages your drinks somehow mixed up root beer and Pepsi. Unfortunately I didn't notice until I got home. And no, I did not pick the wrong dispenser, I triple checked since there were 2 Pepsi options (normal and one with no sugar).
PG
Patti G
Sep 16, 2025
1.0
I will never go back. Would not take my coupons. Not American to not take coupons!
LM
Lucas Morales
Jun 28, 2025
2.0
A nice clean store with decent service, however they are clearly trying to save money and limiting the meat they put on subs. My fiancée took two bites before getting any meat. My ham sub was extremely thin on meat. Understand why there’s plenty of Reddit feeds about a lot of Subway’s skimping on meat portions. Based on other reviews, I’ll be going to another Subway next time since prices keep rising, but portions get smaller. Also an indicator of why they don’t take coupons as profit margins are their main concern.
GW
GReg Welsh
Jun 10, 2025
1.0
So today we ordered a meal for our children and they wrapped one of their knifes in one of the sandwiches. We then went up to the store to confront them about the issue and they refused to contact the owner who actually made the sandwich nor offered any type of apology. I am beyond appalled at this store and needless to say we will be reaching out to corporate to get an actually response for the issue.
EL
Eric Leichty
Nov 2, 2019
1.0
This Subway is not going to last much longer. It is managed by quite possibly the worst manager in the history of management. After totally messing up my order through the app, I went back in hoping to get it remade and the employee phoned a manager. He put me on the phone with her (which was weird enough as it is) and she was downright rude and refused to help me. I was shocked. Save yourself a horrible experience and drive a short distance to another location.
The Subway restaurant is located at 12565 Shelbyville Road, Jefferson, Louisville, KY 40243, inside the Eastgate Shopping Center.
What are the main services offered by this Subway?
Services include in-store pickup, curbside pickup, delivery, dine-in, and catering.
What are the operating hours of the Subway at 12565 Shelbyville Road?
Monday through Saturday, it's open from 9:00 AM to 9:00 PM; on Sundays, it opens from 11:00 AM to 9:00 PM.
Does this Subway offer breakfast options?
Yes, the Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for the Subway at Shelbyville Road?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/4260-0/menu/
Is there a phone number to contact this Subway restaurant?
Yes, you can reach the restaurant by phone at +1 502-244-4782.
Does the Subway at 12565 Shelbyville Road offer catering services?
Yes, catering services are available at this Subway location.
What nearby dining options are there near the Subway on Shelbyville Road?
Nearby restaurants include multiple other Subway locations, Clay Oven Indian Restaurant, Oriental Palace (serving Chinese and Japanese cuisine), and Wingstop for chicken wings.
Are there nearby fitness or wellness centers near the Subway restaurant?
Yes, nearby you can find HOTWORX yoga and gym studios, The CAV Fitness gym, and several salons like Fantastic Sams Hair Salons.
What other services or establishments can customers find near the Subway at Eastgate Shopping Center?
Nearby you can find Premier Dental Implants (dental services), The Travel Authority (travel agents), KeyMe Locksmiths, The Joint Chiropractic clinic, Petco Animal Supplies, and The Art of Framing art gallery and framing store.