Subway

2.9
170 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 6840 Bardstown Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6840 Bardstown Rd, Louisville, KY
40291, United States

Hours

Reviews

2.9
170 reviews
5 stars
53
4 stars
22
3 stars
12
2 stars
14
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly.

Food Quality

Many customers reported issues with food freshness, including stale bread and old vegetables, leading to dissatisfaction with their meals.

Operational Issues

Frequent complaints about inconsistent hours, including early closures and being locked out during posted hours.

Pricing Concerns

Customers expressed frustration over high prices and the refusal to accept coupons, which is unusual for Subway locations.

Cleanliness

Some reviews noted cleanliness issues, including flies in the restaurant and unsanitary food handling practices.
  • ED
    Eli D
    Nov 18, 2025
    1.0
    Terrible service. The employee wanted me to put my toes in the lettuce and drizzle ranch on it. NEVER coming back.
  • JP
    jezaniah parks
    Nov 11, 2025
    1.0
    If you go here check your drinks the ice machine got pieces of bugs/roaches parts coming out
  • AL
    Amy Lage
    Oct 18, 2025
    1.0
    Placed an order online. Charged for 3 three sandwiches almost $29 . Went in to pick up my order and they said they did not receive it? went back and showed them on the bank account that it was charged at their store. The chick was very rude !!! The manager. That’s why they have 2 stars.
  • CF
    Crystal Fire
    Oct 15, 2025
    2.0
    I Got a footlong subway club, with paper jack cheese, toasted, lettuce,tomatoes, black olives, mayo, black pepper, and parm cheese. First off my meat was still cold, Lettuce looked so old Tomatoes where slimy Olive tasted weird The veggies all around just seemed old and like they should have been thrown out yesterday. I ended up scrapping all veggies off my sandwich it tasted so weird On top of that an elder woman came in asking if they take coupons. The lady said no they dont take ANY COUPONS which is a lie all subway restaurants take coupons even if franchised. The sandwhich artist seemed very annoyed that anyone was in there at all. She also tapped my payment pad when it came to the tip I had to double check to make sure she didn't tip herself. They also only have diet Pepsi no other options or unsweetened tea. My napkin was not even a subway napkins it was a papertowl from the bathroom... Over all wish I didnt come to this subway.
  • ND
    Natasha Daughtry
    Sep 17, 2025
    1.0
    Cashier was super rude. She didn’t welcome no customers coming in. I said I’m here for my pick up order she pointed at the bag and gave no response. I get in the car headed to work and she substituted my cookie for another kind. If that was the case she ran out of the one I wanted she should’ve let me know that when I picked up my food. Went back today and the but didn’t even have all the meats that suppose to be on there and the cookies are rock hard. Gave this place a try 2 times and NO

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

It is located at 6840 Bardstown Rd, Jefferson, Louisville, KY 40291, USA.

What are the operating hours of this Subway?

The restaurant is open daily from 8:00 AM to 9:00 PM.