Subway

3.8
251 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 3314 Preston Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3314 Preston Hwy, Louisville, KY
40213, United States

Hours

Reviews

3.8
251 reviews
5 stars
125
4 stars
50
3 stars
23
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance with orders.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and incorrect orders, leading to dissatisfaction.

Coupon Issues

Many customers complained about the refusal to accept coupons, leading to confusion and frustration regarding promotions.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the drink machine and overall restaurant hygiene.

Inconsistent Hours

Customers noted that the restaurant often did not adhere to posted hours, leading to inconvenience.
  • CY
    Cheryl Meade Yancey
    Oct 20, 2025
    4.0
    The food was mostly acceptable. The lettuce was very brown and was definitely not fresh. The drink machine wasn't very clean. It looked like it hadn't been cleaned well in a while. It isn't in a very safe-feeling area. I felt pretty uncomfortable. I even questioned whether or not to go in and leave my car unattended.
  • KH
    Kaylynn Harlow
    Aug 26, 2025
    1.0
    Don’t even deserve a one star, placed a mobile order went to pick it up and manager said they don’t take mobile orders?? I don’t know why it would let me place it then but when I asked for a refund they couldn’t give it or make my sandwich after he seen it on my phone paid for and was for their address. He then told me I should have just ordered it in store, but I wanted it online so I could use the 40% off coupon. This is the first bad review I’ve ever had here and I could still use help to get my order refunded unless there’s a way to do it on the app that I’m not seeing. Subway be careful who you let represent you the staff at this store is rude and unhelpful.
  • JW
    Joseph Wilson
    Jul 14, 2025
    1.0
    They advertise the 5 dollar footlong doritos and when you order it they say we dont have it they are very rude all the employees are always on their phones with airpods they never listen to how you want your sandwich

Frequently Asked Questions About Subway

What types of meals does the Subway at 3314 Preston Hwy serve?

The Subway serves breakfast, lunch, and dinner.

What are the operating hours for Subway located at 3314 Preston Hwy in Louisville?

Subway is open every day from 8:00 AM to 9:00 PM.