Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 412 S Hancock St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
251 reviews
5 stars
129
4 stars
50
3 stars
34
2 stars
11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor attitudes from some employees.
Food Quality
Many customers praised the food quality, noting it as delicious and fresh, while others reported issues with incorrect orders and insufficient toppings.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with some customers expressing satisfaction with the overall hygiene.
Refund Policy
Multiple customers expressed frustration over the strict no-refund policy, leading to dissatisfaction when issues arose with their orders.
Staffing Issues
Several reviews mentioned long wait times due to low staffing, with some customers noting that only one employee was present during busy times.
- ARAbby RoseJun 6, 20251.0!!!Offer no refunds!!! Came here to get lunch on our trip. They did great on the food, but at the end I asked for 2 water bottles. Checked out and she gave me a small cup. Told her again I wanted 2 water bottles. Rang me up again and I checked out. Grabbed the bottles and as I was about to leave she said “wait you wanted two?” I said yes, she said she only rang me up for one. I looked at the receipt and sure enough, only one. Came out to $3 which I thought was ridiculous, so I asked for a refund. She said that they didn’t allow any refunds. I’m very frustrated. Wouldn’t recommend this place.
- NWNae WickliffeMar 23, 20185.0This subway is the friendliest & most welcoming I've been to. Charles is quick and friendly, great worker. My next visit ill try a meatball sub.
- JFJessica FowlerOct 30, 20175.0Everyone is very friendly they make perfect sandwiches
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 412 S Hancock St, Jefferson, Louisville, KY 40202, US.
What are the operating hours of this Subway location?
The Subway is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and closed on Sundays.
What meal options does this Subway serve?
This Subway offers breakfast, lunch, and dinner meals.
Does this Subway location offer delivery and pickup services?
Yes, it offers in-store pickup, curbside pickup, and delivery services.
Can I place an order online for this Subway?
Yes, you can place an order online through their menu at https://subway.com/en-us/restaurant/58837-0/menu.
Does this Subway restaurant provide catering services?
Yes, catering services are available at this location.
Is dine-in available at this Subway?
Yes, dine-in service is offered at this Subway location.
Does this Subway have a drive-through option?
Yes, this Subway location features a drive-through service for your convenience.
What nearby convenience store can I visit along with Subway?
You can visit Nulu Food Mart, a nearby convenience and grocery store, perfect for quick shopping before or after your meal at Subway.
Are there any nearby religious sites close to this Subway location?
Yes, St. Boniface Catholic Church and Nativity Academy At St Boniface are nearby, ideal places to visit before or after dining at Subway.
What medical or research facilities are located near the Subway?
Nearby medical and research facilities include the KentuckyOne Health James Graham Brown Cancer Center, Brown Cancer Center Breast Care Center, Abu Kwaik Lab, and the Clinical and Translational Research Building.