Subway

4.0
252 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Louisville Subway® Restaurant at 412 S Hancock St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
412 S Hancock St, Louisville, KY
40202, United States

Hours

Reviews

4.0
252 reviews
5 stars
130
4 stars
50
3 stars
34
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and unprofessionalism.

Food Quality

Many customers enjoyed the food, noting it was delicious and well-prepared, though some experienced issues with incorrect orders and insufficient toppings.

Cleanliness

The restaurant is frequently described as clean, with several customers highlighting its tidy appearance.

Refund Policy

Customers expressed frustration over the strict no-refund policy, leading to dissatisfaction when issues arose with orders.

Staffing Issues

Several reviews mentioned being understaffed, resulting in long wait times and poor service during busy periods.
  • SF
    Sorry About My Face
    5 days ago
    5.0
    Just stopped in to get a drink. Owner was incredibly nice.
  • OG
    O'Donal Goode
    Jul 29, 2021
    2.0
    I don't like when I don't have a great something to say about a food location. I don't work very far away from this location so I can actually attend here more often. And in that, i often taste for a sandwich. I find myself walking the distance to get that hunger craving itch taken care of but time and time again I'm left wanting. it would be nice if the meat was a little bit more I mean one slice of meat cut in half it still one slice of meat. I know they say it's a health benefit built into the design of the meal. I ordered ham and roast beef. Still needed my glasses to confirm my purchase. Funny thing is...it was tasty.
  • NG
    Nikira Gibbs
    Oct 14, 2017
    4.0
    The service was great, but just short of staff. One person ringing and making sandwiches.
  • SS
    Smallz
    Nov 4, 2016
    4.0
    Clean and friendly

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 412 S Hancock St, Jefferson, Louisville, KY 40202, US.

What are the operating hours of this Subway location?

The Subway is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and closed on Sundays.