Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Louisville Subway® Restaurant at 5469 New Cut Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
377 reviews
5 stars
149
4 stars
64
3 stars
50
2 stars
27
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, including finding hair in their sandwiches.
Operational Issues
Numerous reviews mention problems with order accuracy, long wait times, and the store closing early or not being open during posted hours.
Cleanliness
There are mixed reviews regarding cleanliness, with some praising the store's appearance while others noted unsanitary conditions.
Pricing
Customers expressed concerns about high prices and the lack of acceptance for coupons, leading to dissatisfaction with value.
- SASabrina AllenNov 10, 20251.0Just got home from ordering my child a sandwich and my poor 10 year old point out a dead roach cooked into the bread. Tried to call store, no answer or voicemail option. Will never go to this location ever again!
- STSel TorresOct 25, 20251.0I have been there twice and I was served by a man, very rude and despotic, very bad customer service or I think it is only like that with some people,😡
- MSMelissa SpencerOct 17, 20255.0Ordered the platter for a team meeting. Food was fresh & delicious. When I went to order the customer service was on point! Thank You
- KBK “Aurora” BoydSep 12, 20255.0Order was right and fast.
- HBHarsh BhattAug 30, 20251.0I went there to order a nacho cheese chips for five dollars and I was not going to get any meat instead of meat I just wanted some extra veggies and they would still charge me the same price for that and That’s ridiculous but I was fine with that. Whoever those two young ladies were making my nachos, she was so rude and did not even care to ask me what kind of toppings I wanted on my nachos and without even asking me Do you want to customise it she just put a cheese sauce on it and I did not want that and then she put the nachos in the toaster already. I’m like Hello excuse me I wanted to put some veggies on that before toasting it and she goes Yeah what what kind of veggies do you want and I just left the store I felt she was too rude they need to check it up. They need to teach them how to talk with customers and how to meet customer needs I’m never going back to that Subway do not go to that Subway in the evening or at all. Maybe they have very bad staff with a bad attitude who would not listen to you.
Frequently Asked Questions About Subway
What types of meals does Subway at 5469 New Cut Rd serve throughout the day?
Subway at 5469 New Cut Rd serves breakfast, lunch, and dinner with a variety of fresh sandwiches, wraps, salads, and more.
What are the operating hours of the Subway restaurant at 5469 New Cut Rd?
The Subway at 5469 New Cut Rd is open Monday through Friday from 7:30 AM to 9:00 PM, and on weekends from 8:00 AM to 9:00 PM.
Does this Subway location offer curbside pickup and delivery services?
Yes, this Subway location offers both curbside pickup and delivery services for customer convenience.
Is there an option to dine inside at the Subway on New Cut Rd?
Yes, this Subway location serves dine-in customers along with takeout and delivery options.
How can I view the menu or place an order online for Subway at 5469 New Cut Rd?
You can view the menu and place orders online through their website at https://subway.com/en-us/restaurant/12182-0/menu.
Does the Subway restaurant at 5469 New Cut Rd provide catering services?
Yes, this Subway offers catering options to help with any special event or large order needs.
What are some nearby fast food options near Subway at 5469 New Cut Rd?
Nearby fast food options include Long John Silver's for seafood, multiple KFC locations for chicken, and Carali's Rotisserie Chicken.
Are there any nearby gas stations close to the Subway restaurant for easy refueling?
Yes, there are nearby gas stations such as Speedway located close to the Subway at 5469 New Cut Rd for convenient refueling.
What nearby establishments can customers visit after dining at Subway on New Cut Rd?
Customers can visit nearby places like Our Lady of Mount Carmel Church for community events or relax at Empressive Salon for beauty and spa services.
Where is the Subway at 5469 New Cut Rd located and how can I contact them?
The Subway is located at 5469 New Cut Rd, Jefferson, Louisville, KY 40214, US. You can contact them at +1 502-409-4345.