Subway

3.0
145 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Louisville Subway® Restaurant at 291 N Hubbards Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
291 N Hubbards Lane, Louisville, KY
40207, United States

Hours

Reviews

3.0
145 reviews
5 stars
54
4 stars
12
3 stars
12
2 stars
11
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative dining experience for many customers.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and dirty facilities.

Food Quality

Several customers complained about the quality of food, including stale bread and poorly prepared sandwiches, while a few noted good food experiences.

Management Issues

Feedback indicated a lack of effective management, with reports of understaffing and poor employee training contributing to the overall negative experiences.
  • EC
    E C
    Dec 30, 2025
    1.0
    Horrible!!!!!! Customer service terrible, place is dirty, and employees unsanitary. I watched employee do money and build food with same gloves on. Place barely gives you any topping. Horrible, shut it down!
  • KJ
    Keylomoni Jones
    Sep 26, 2025
    3.0
    Okay
  • S_
    Slumped _502
    Jul 23, 2025
    5.0
    Great people
  • DH
    David Hays
    Apr 6, 2024
    5.0
    Very good sandwich selection
  • AT
    Ashley Terry
    May 31, 2023
    5.0
    I just came for lunch and met the new owners and staff. Today was their first day. I could tell the store had new owners before they even mentioned it. There was a very obvious improvement in the atmosphere and the customer service. The store was much cleaner and the staff was continuously cleaning up after themselves. It was also nice to not feel like a burden when I walked through the door, which is how it felt with the old staff. Other customers in line were also talking about how much better the customer service is now. Congrats to the new owners and good luck!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 291 N Hubbards Lane, Suite 183, in Jefferson, Louisville, KY 40207.

What are the operating hours for Subway on weekdays?

Subway is open from 9:00 AM to 9:00 PM every weekday, Monday through Friday.