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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Louisville, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11810 Standiford Plaza Drive for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and unresponsive staff at the drive-up stalls.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold, undercooked, or incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with rude or unhelpful staff, leading to a negative overall experience.
Positive Feedback
Despite the issues, some customers praised specific menu items and noted good experiences with certain staff members.
TA
Tommy Anson
Feb 20, 2026
5.0
A little pricy but good
JB
jeff bunton
Feb 18, 2026
5.0
I’m Jeremy. Maya/ Miah.. I hope I’m spelling her name right. She was awesome. She was patient and kind. She went above and beyond to make sure that my experience was great. Even took the time to have a 30 second conversation about life. She’s amazing. I come here all the time. Most of the time my order is wrong or they are rude. But not Maya. She was the best person that I’ve come in contact with at ANY SONIC! Not just this one. Thanks again Maya. God bless. In a crazy world you are a light of hope. Stay awesome ! Maya is the best !!!
LT
Laura TRUE
Feb 18, 2026
1.0
Sat in line not moving for 15 minutes, only 1 other card in front of me, they never were waited on before we left. It was a little pass 10PM, drive thru only.
JF
joshua frierson
Jan 7, 2026
5.0
Great job working with me on my picky order with a good attitude
SM
Sean Marlow
Dec 20, 2025
1.0
Yall need to retrain the new young Indian girl that's up there. I ordered a large combo, recieved med tots and asked to fix it. She proceeded to charge me another 5$ for another order of tots instead of taking back the medium tots and charging me the 1$ difference. I won't be back if shes working and I used to come here at least once a week. Gotta find a new place to get breakfast items in the daytime.