Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Louisville, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11810 Standiford Plaza Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,784 reviews
5 stars
639
4 stars
381
3 stars
289
2 stars
144
1 star
331
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, with long wait times for orders and responses.
Food Quality
Feedback indicated inconsistent food quality, with several customers receiving cold or poorly prepared items.
Customer Service
There were numerous complaints about rude or unhelpful staff, as well as issues with order accuracy.
Management Issues
Several reviews mentioned poor management and lack of training for employees, leading to repeated mistakes and customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific items and had positive experiences with certain staff members.
- JFjoshua frierson6 days ago5.0Great job working with me on my picky order with a good attitude
- TBTimothy BabbDec 27, 20253.0Food wasn't the best.
- SMSean MarlowDec 20, 20251.0Yall need to retrain the new young Indian girl that's up there. I ordered a large combo, recieved med tots and asked to fix it. She proceeded to charge me another 5$ for another order of tots instead of taking back the medium tots and charging me the 1$ difference. I won't be back if shes working and I used to come here at least once a week. Gotta find a new place to get breakfast items in the daytime.
- DKDylan KassovicNov 26, 20251.0I keep ordering nerd slushies and when I get them there's like one nerd in it I paid a a $1.33 more and I didn't get nerds this is not a one-time problem this is pretty consistent ridiculous
- SHStephanie HarrisNov 23, 20251.0I didnt stay because young lady told me she couldn't add onjon to a burrito. It took her 5 minutes to even get it on screen. I just left because I always get onion. Employees need better training.