Smashburger

Reviews

• BW

  Brian Willhoite

  Nov 16, 2025
  5.0
  Great food! One of the best burgers.
• AZ

  A Z

  Nov 15, 2025
  2.0
  I always thought this chain was a bit more elevated than your typical McDonalds but boy was I wrong. I got a classic smashbuger and smash tots. And I’m hoping it was just the low quality work of this particular location. The burger bun itself was soggy, crushed in and not even stacked right. So it came to me slanted when I opened it. More than half the tots were not covered in the rosemary seasoning as advertised so it was just like regular tots. Hopefully I didn’t get charged more for the special tots. Last thing, is the tots were dripping with so much oil that you could see a pool at the bottom of the container. Please, if you are frying things, then let it sit outside the frying oil for a bit before you place it in any container. The food is not supposed to be soaking wet.
• SS

  Sabrina Sturgeon

  Nov 5, 2025
  2.0
  I ordered a meal here and it was very hot and fresh. I enjoyed the meal. The cashier was friendly. I went back up to order a milk shake right before my flight and the cashier walked up, greeted me, and then proceeded to walk away to help two other customers after already engaging me. Once they took my order I waited 20 minutes for a milk shake because the staff forgot my order. I had to remind them. They almost mistakenly made it vanilla when I ordered chocolate and I had to correct them as they were making it. I was the only order being made and the staff member stopped several times to have conversations with people further delaying the order. I don't like leaving negative reviews, but the worker who made the milk shake proceeded to grab a spoon by the head side (the part one places in their mouth) with their bare hands and put it inside the milkshake which is just really gross. I was worried about missing my flight and was overall annoyed by how the employees hardly made the order a priority. I just felt like I was ignored most of the experience.
• AG

  Alan G

  Oct 15, 2025
  1.0
  Ordered 2 burgers, 2 drinks, 1 tot and 1 fry. Gave me the food, opened the bag, no fries. Went back up, the worker literally acted like I was lying, gave me an odd look and said, "Im pretty sure I put the fries in". Walked back, grabbed the bag to show her there were no fries. She then didnt need to look into the bag to verify she forgot. The icing on the cake is she had the audacity to tell me not to give her attitude after she acted like I was lying about a 3 dollar fry. Food was good as always, 1 star for the side of disrespect I was served.
• ZY

  Zachary Yaker

  Oct 9, 2025
  1.0
  Awful. Waited 45 minutes to get my food and had to leave without it as my plane was leaving. They are incredibly slow, ran out of ingredients to make milkshakes, and were unfriendly. Do not order from here.

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