Brand Certified
Smashburger
3.4(662 reviews)
Certified by Smashburger • Feb 22, 2026
Business Details
600 Terminal Dr., Louisville, KY
40209, United States
Certified by Smashburger • Feb 22, 2026
(502) 363-2526
Certified by Smashburger • Feb 22, 2026
https://smashburger.com/locations/us/ky/louisville/600-terminal-dr
Certified by Smashburger • Feb 22, 2026
About
Certified by Smashburger • Feb 22, 2026
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Smashburger • Feb 22, 2026
Hours
Certified by Smashburger • Feb 22, 2026
Reviews
3.4
662 reviews
5 stars
209
4 stars
151
3 stars
108
2 stars
52
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted extremely slow service, with many customers waiting over 30 minutes for their orders, often leading to missed flights.
Food Quality
While some customers enjoyed the burgers and sides, many reported issues with food being cold, greasy, or not meeting expectations.
Staff Attitude
Several reviews mentioned rude or disinterested staff, contributing to a negative dining experience.
Menu Availability
Customers frequently noted that the restaurant was out of key menu items, including burgers and milkshakes, especially during peak hours.
Pricing Concerns
Many patrons felt that the prices were too high for the quality and service received, particularly given the airport location.
- LLLouFoodieFeb 19, 20261.0Staff here suck. Zero sense of urgency. Do not go here if you have less than 2 hours to catch a flight. It is an absolute clown show. The crew at 7pm on feb 19 need to be reviewed.
- LWLeslie WilliamsFeb 16, 20261.0845 and she said no we are closed. Airport full of people. Nobody closes at 8:45.
- JIJeramy IvenerFeb 15, 20261.0Nice people - but expectations were low relative to airport smash locations AND they exceeded even lower. Not sure how they accomplished not warm and overcooked - but they did.
- PZPayam ZarrintajFeb 10, 20261.0The employee was too rude.
- CCChrisFeb 4, 20265.0Great food and really nice folks that work there!
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger specializes in handcrafted comfort foods such as smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Where is Smashburger located?
Smashburger is located at 600 Terminal Dr., #10, Louisville, KY 40209, United States, inside Louisville International Airport.
What are the operating hours of Smashburger?
Smashburger is open every day from 4:30 AM to 10:00 PM.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger provides both delivery and takeout options for customers.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and offers high chairs and a children's menu.
Can I order Smashburger's menu in advance using an app?
Yes, you can order Smashburger's menu ahead of time using the Smashburger app available on the Apple App Store or through their online menu links.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms to accommodate guests with disabilities.
What nearby transportation options are available around Smashburger?
Near Smashburger, you can find multiple car rental agencies including Dollar Car Rental, Avis Rent A Car, Hertz, Budget Rent A Car, and Payless Car Rental, which provide convenient travel options for visitors at Louisville International Airport.
Are there other dining options close to Smashburger?
Yes, Chili's Grill & Bar and Burger King are nearby dining options available at Louisville International Airport for customers looking for variety.
What nearby landmarks or attractions can I visit before or after dining at Smashburger?
You can visit Churchill Downs, a historic landmark and monument located near Louisville International Airport, which is an iconic site worth exploring when you're in the area.
Brand Certified Facts from Smashburger
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Certified February 22, 2026Yext Knowledge Graph
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