Brand Certified
Smashburger
4.1(2576 reviews)
Certified by Smashburger • Feb 22, 2026
Business Details
312 S. Fourth St., Louisville, KY
40202, United States
Certified by Smashburger • Feb 22, 2026
(502) 583-1500
Certified by Smashburger • Feb 22, 2026
https://smashburger.com/locations/us/ky/louisville/312-s-fourth-st
Certified by Smashburger • Feb 22, 2026
About
Certified by Smashburger • Feb 22, 2026
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Smashburger • Feb 22, 2026
Hours
Certified by Smashburger • Feb 22, 2026
Reviews
4.1
2,576 reviews
5 stars
1,561
4 stars
427
3 stars
196
2 stars
113
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Quality
Kendra and AJ received numerous commendations for their friendly and attentive service, contributing to a positive dining experience.
Food Quality
Customers generally praised the food for being delicious and fresh, although some noted issues with greasiness and temperature.
Wait Times
Several reviews mentioned long wait times for food, with some customers expressing frustration over delays.
Cleanliness
The restaurant was frequently described as clean, with specific mentions of well-maintained bathrooms.
- SSSalvador “Gael” SamudioFeb 7, 20265.0Food was wonderful, genunely really good. The service was respectful and efficient, my server Kendra did a wonderful job. Vibes were great.
- HHHopeFeb 4, 20261.0Waited 1 hour and 28 minutes for my food. They gave me the wrong order, I ordered a crispy chicken sandwich with NO TOPPINGS and received a cheesy Mac with onions, mayo, lettuce, tomatoes, literally everything. Plus my side of Mac and cheese is entirely covered with something burnt? Tasted awful.
- LWLilian WiesenhoferFeb 1, 20265.0The food was fantastic, the service was excellent, and TJ went above and beyond to help us, even when a customer was causing a bit of a stir and trying to get free food. TJ and the manager remained incredibly calm and handled the situation with great skill, ensuring that everyone else had a pleasant experience. And the gluten free bun is great.
- RHRia HutchinsonJan 31, 20265.0Kendra provided us with excellent service. She was the only one working in the front and was so welcoming, taking people’s food to them and cleaning up after everyone all while taking orders as customers came in. I highly recommend this place. Great food!
- JNJames Alexander (neruson13)Jan 23, 20263.0Smashburger is in a strange place among fast food burgers. For an extra dollar, I could have gotten a far superior meal from buffalo wild wings. For about $4 less, I could have purchases a comparable meal from jaggers.I probably wouldn't have written this review if it cost $13; that's slightly more than McDonald's, which is what I received in my meal. But a bacon cheese burger with one burger patty, luke warm fries and a fountain drink for $17 is a little ridiculous. Tastewise it was fine, but not mindblowing. The meats were cooked well. The fries were a little tough. I probably eat here once every other year, and each time I'm reminded of why. It satisfied the craving, until 2028. Side note: the worker at the register was dope. As for the atmosphere, it feels a bit like a hospital cafeteria.
Frequently Asked Questions About Smashburger
What kind of food does Smashburger serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Louisville Downtown?
Smashburger is open from 11:00 AM to 8:00 PM Monday through Thursday, and from 11:00 AM to 9:30 PM Friday through Sunday for dine-in. Delivery hours are 11:30 AM to 7:30 PM Monday through Thursday, and extended to 9:00 PM Friday through Sunday.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services. You can order online via their website or app for quick pickup or delivery.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children, and it has a children's menu as well as high chairs available.
Can I pay with mobile NFC or credit/debit cards at Smashburger?
Yes, Smashburger accepts payments via debit cards, credit cards, and mobile NFC payments. It does not require cash-only transactions.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible parking, entrance, restroom, and seating to accommodate guests with disabilities.
What are some nearby places I can visit when I'm at Smashburger in Louisville Downtown?
Nearby places to visit include Paperoute (a software development company), Seven Fourteen Realty Inc (real estate agent), and Golston Elite Travels (travel services). These may be of interest for business or travel needs.
Are there other dining options close to Smashburger?
Yes, near Smashburger you can find The Beeing2gether Foundation, a restaurant, and Qdoba, a Mexican fast food restaurant, offering additional dining choices.
How can nearby business services be useful when visiting Smashburger?
Nearby professional services such as BEST Crowd Management, Card Connect Louisville (financial services), and Louisville Translators and Interpreters provide resources for event planning, financial advising, and translation, which might assist local business customers visiting Smashburger.
Does Smashburger serve alcohol or coffee?
Smashburger serves alcohol including beer, and coffee, but it does not have a bar onsite or serve cocktails or wine.
Brand Certified Facts from Smashburger
Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: