Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
2,462 reviews
5 stars
1,464
4 stars
416
3 stars
194
2 stars
113
1 star
275
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, particularly highlighting Kendra, CJ, and AJ for their excellent service.
Food Quality
Overall, the food received positive feedback for being delicious and fresh, with specific mentions of the burgers and shakes.
Cleanliness
Customers noted that the restaurant was generally clean, contributing to a pleasant dining experience.
Speed of Service
Most reviews indicated that service was fast, although some mentioned delays during busy times.
Customer Experience
Several customers shared positive experiences, emphasizing the staff's attentiveness and willingness to assist.
- CBChyna Bradley2 days ago5.0I was helped by a young man by the name of Charles. It was my first time at the restaurant and I just admire his patience with me. I asked about 1000 questions… the food was 10/10. I’ll will be returning!
- FFFajita Fuba2 days ago5.0GREAT GREAT GREAT service. Cj was the person that helped me while ordering my food. He provided great service. He also made sure all of my food was in the bag. I’ll definitely be back 👍🏽
- SPsaundra pendergraft2 days ago5.0The service awesome and the food was the best I’ve had at a burger place. We will definitely be back. I hope someone will open a shop in henderson Ky. Hint hint
- JSJoseph SaylorNov 11, 20252.0One word to describe the food...grease. It's been a couple years since I was last here for lunch. It wasn't bad at the time. Today, I ordered a "scorching" chicken sandwich and "scorching" fries. Well there was absolutely nothing scorching in terms of heat. However the one thing I immediately noticed along with my co-worker was the fries were absolutely soaked with grease. The sandwich was two small chicken tenders. The meal wasn't horrible but not very good either. With few affordable options to eat lunch downtown I suppose that's how they keep going. Service was fine and the lady working was nice, that's the positive. I'll likely never be back but hopefully they improve.
- ACAmy CampbellNov 9, 20254.0So disclaimer- I came like 20min before they closed. I had tried to order through the app but with only 30min before closing it had to walk to the store and wait. It wasnt a big deal. They got my burger and fries rather quickly. Staff were friendly and rather efficient. Food was warm but fries were only barely so. I had the truffle burger which had a great taste. Would recommend this place, but not so close to closing.
Frequently Asked Questions About Smashburger
What kind of food does Smashburger serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Louisville Downtown?
Smashburger is open from 11:00 AM to 8:00 PM Monday through Thursday, and from 11:00 AM to 9:30 PM Friday through Sunday for dine-in. Delivery hours are 11:30 AM to 7:30 PM Monday through Thursday, and extended to 9:00 PM Friday through Sunday.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services. You can order online via their website or app for quick pickup or delivery.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children, and it has a children's menu as well as high chairs available.
Can I pay with mobile NFC or credit/debit cards at Smashburger?
Yes, Smashburger accepts payments via debit cards, credit cards, and mobile NFC payments. It does not require cash-only transactions.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible parking, entrance, restroom, and seating to accommodate guests with disabilities.
What are some nearby places I can visit when I'm at Smashburger in Louisville Downtown?
Nearby places to visit include Paperoute (a software development company), Seven Fourteen Realty Inc (real estate agent), and Golston Elite Travels (travel services). These may be of interest for business or travel needs.
Are there other dining options close to Smashburger?
Yes, near Smashburger you can find The Beeing2gether Foundation, a restaurant, and Qdoba, a Mexican fast food restaurant, offering additional dining choices.
How can nearby business services be useful when visiting Smashburger?
Nearby professional services such as BEST Crowd Management, Card Connect Louisville (financial services), and Louisville Translators and Interpreters provide resources for event planning, financial advising, and translation, which might assist local business customers visiting Smashburger.
Does Smashburger serve alcohol or coffee?
Smashburger serves alcohol including beer, and coffee, but it does not have a bar onsite or serve cocktails or wine.