Rally's

3.9
1560 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
8601 Preston Highway, Louisville, KY
40219, United States

Hours

Reviews

3.9
1,542 reviews
5 stars
717
4 stars
350
3 stars
202
2 stars
85
1 star
188

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being delicious, fresh, and well-prepared, with specific mentions of items like burgers and funnel cake fries.

Customer Service

Many reviews highlighted excellent customer service, particularly from staff members like Brandon and Scott, who were noted for their friendliness and professionalism.

Service Speed

While some customers experienced slow service, many others reported fast and efficient service, especially during lunch hours.

Management Issues

Several reviews pointed out issues with specific managers being rude or unprofessional, contrasting with positive experiences with other staff.
  • TC
    Toya C
    2 days ago
    1.0
    Asked to add extra onions which was a up charge of 22 cents. Pretzel burger meal which was just nasty. Then I check my burger no extra onion no Pickel but had plastic on burger look like onion but was not. Took pictures service was rude rushed at window. Bottom right is were the plastic is on burger.
  • CB
    Cassandra Burnes
    5 days ago
    1.0
    Look at what I got, some depressing looking school cafeteria style chicken "tenders" compared to what they're advertised as. what a disappointment and false advertising which should be illegal. atleast update the photo so people know they're getting some nasty old chicken tenders. gross
  • AL
    Amanda Lundt
    Jan 6, 2026
    1.0
    Came around 1pm on 01/05/2026, i tried to add a fry and drink at window... Lady with black hair was extremely rude.... Told me i had to go all the way back around to add ??? Wont be coming bk...
  • MH
    Miranda Hancock
    Jan 5, 2026
    1.0
    We are picking up for door dash… came to one side of the drive through and was told to go to the other side. Just to watch the man who told us to go to the other side stand there and do absolutely nothing. Then we were told there was a 7 minute wait. Why did you not already start on the order knowing someone was picking up?
  • PD
    Priscilla Dillehay
    Dec 21, 2025
    5.0
    I am very pleased with my order, my food, and the customer service I got from Brandon. He is very professional, and friendly. I will continue to come back to this location just for his customer service.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 8601 Preston Highway?

Rally's is open Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.

Does Rally's offer drive-thru and take-out services?

Yes, Rally's provides both drive-thru and take-out services for customer convenience.