Rally's

3.2
1695 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
2130 W. Broadway, Louisville, KY
40211, United States

Hours

Reviews

3.2
1,686 reviews
5 stars
518
4 stars
289
3 stars
277
2 stars
199
1 star
403

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report rude staff while others praise friendly service.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Wait Times

Long wait times are a common complaint, especially in the drive-thru, with some customers experiencing delays of over 30 minutes.

Cleanliness

Several reviews mention cleanliness issues within the restaurant, impacting the overall dining experience.

Management

The manager is frequently mentioned positively, with some customers appreciating her attentiveness and customer service.
  • DD
    Daniel
    4 days ago
    3.0
    It's a little to expensive for what it is. The deep sea doubles are pretty good.
  • TM
    Tee M
    Nov 13, 2025
    5.0
    Mrs Regina at store 8250 was the sweetest and kindest woman I've met In a long time. She went above and beyond for me and I'm grateful. The food was delicious and hot. She definitely knows how to run a store. My french fries were hot and crispy. Yum.
  • SB
    Shalonda Bailey
    Nov 5, 2025
    1.0
    Why is this place, still opened!???? They will hire anybody to cook ur food, as long that get their money! The owners need to know how these employees are doing in these stores!!!! Sad!!!!!
  • FH
    For Honor
    Oct 28, 2025
    1.0
    It was a girl named Lenora booker she was very rude she slammed the window in my face as I was yelling at someone from across the street that there child was about to run off in traffic. As she slammed the door I could hear her saying "he hollering in my ear distracting me " I will delete this if I can get a response from the owner 😕. I use to work for rallys and have I never once slammed the window on someone THAT WAS AN AUTOMATIC SUSPENSION. And ms Regina is a sweet heart God bless her she's always has my order right . I hope they surprise her with something Big one day It happened today October 28th around 4:00 pm
  • WH
    William Hartell
    Oct 19, 2025
    1.0
    Now that Rally's no longer has the Rally burger, no tomatoes, no pickles, and barely any lettuce on the salty thin classic burger with the giant bun, they are going out of business. They even had a gorilla advertising their food recently ... Not sure what that was about. I wonder if this is as planned if the owner has part ownership in Jack in the Box, that still makes a solid Rally burger. First time this year for a fast food burger and last from Rally's. You just promoted Jack in the Box !!! they should thank you for making a terrible business decision. Nice one.

Frequently Asked Questions About Rally's

What are the operating hours for Rally's on W. Broadway?

Rally's is open from 10:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 3:00 AM on Friday and Saturday.

Does Rally's offer drive-thru and take-out services?

Yes, Rally's provides both drive-thru and take-out services to its customers.