Rally's

3.2
1706 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
2130 W. Broadway, Louisville, KY
40211, United States

Hours

Reviews

3.2
1,697 reviews
5 stars
528
4 stars
290
3 stars
278
2 stars
199
1 star
402

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the fries, but there were complaints about undercooked items and inconsistent quality.

Customer Service

While some reviews praised friendly and helpful staff, others reported rude service and long wait times, particularly in the drive-thru.

Cleanliness

Several customers noted issues with cleanliness, describing the restaurant as dirty and unkempt.

Order Accuracy

There were frequent complaints about incorrect orders and poor attention to customer requests.

Management

The general manager, Ms. Regina, received positive mentions for her kindness and management style, contrasting with some negative experiences reported by customers.
  • AM
    Audrey Moore
    2 days ago
    5.0
    The morning crew is amazing,Ms. Regina is 1 hell of a manager. She makes you feel like family and welcomed
  • CS
    Celina Stanley
    Jan 2, 2026
    1.0
    It was awful. Soggy fries & chocolate shake that tasted vanilla because they barely put any chocolate in it. Not the first time I've had issues with their food but it's the first time I'm rating them over it.
  • GP
    Gerald Pearson
    Dec 28, 2025
    5.0
    This location Rallys had very good food. The service and the management have done a very good job at making this Rallys a great choice for a mea
  • AP
    Abbie Perry
    Dec 11, 2025
    5.0
    Shout out to Ms. Regina!!! I’m the girl with the split payment for a small fry. Thank you so much you don’t even understand how much your kindness changed my day. I was about to just throw in the towel and give up, but because of you I changed my attitude and went home with my head held high!
  • JJ
    Jeffrey
    Dec 6, 2025
    5.0
    I visited Rallys store location 8250 and I had to wait a bit but I didn’t mind due to the employees were amazing we laughed and had a great time while at the end I was greeted with my 2for $7 double spicy chicken sandwiches thanks to this amazing crew

Frequently Asked Questions About Rally's

What are the operating hours for Rally's on W. Broadway?

Rally's is open from 10:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 3:00 AM on Friday and Saturday.

Does Rally's offer drive-thru and take-out services?

Yes, Rally's provides both drive-thru and take-out services to its customers.