Rally's

3.7
1784 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
3290 Bardstown Road, Louisville, KY
40205, United States

Hours

Reviews

3.7
1,783 reviews
5 stars
731
4 stars
437
3 stars
256
2 stars
117
1 star
242

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Customer Service

Mixed feedback on customer service, with some praising friendly staff and others reporting rude behavior and poor handling of complaints.

AI Ordering System

The AI ordering system received criticism for being frustrating and inefficient, leading to incorrect orders and delays.

Cleanliness

Concerns were raised about cleanliness, including reports of flies in the kitchen and unsanitary conditions.

Speed of Service

Service speed varied, with some customers noting quick service while others experienced long waits.
  • ML
    Meagan Lane
    2 days ago
    1.0
    Extremely rude experience at this location on January 10th around 6:30 PM. The drive-thru employee a heavier-set woman with brown hair and glasses had a bad attitude throughout the interaction. When I politely returned because my Sprite had no carbonation, she rolled her eyes, made herself a drink, and said, “it tastes fine to me.” That response was dismissive and unprofessional. This wasn’t about the drink it was the disrespect. Completely unacceptable customer service. This needs to be addressed.
  • DB
    Davion Brown
    3 days ago
    5.0
    Great customer service , hot food ,
  • JP
    Jaciel Pinto
    Dec 14, 2025
    1.0
    Poor absolutely bad costumer service I went there today to get some wings and a sandwich without the combo’s and an old sir came in and yelled at me and insulted me really bad and also telling me to leave the place because he got mad the their computer that doesn’t work told them I wanted the combos and that was not what I ordered and besides that he was telling me to leave without my food that I already paid and when I open the box didn’t even gave me the wings he gave me fries
  • AL
    Ana Lobaina (lobainaandcleaningllc)
    Dec 14, 2025
    1.0
    Hello today I went to this place to get some wings and a sandwich and I went out with insults and telling me to leave the place without my food after I paid this place should check on its workers behavior because the Damm computer you guys have at front doesn’t work and in fact that is not my fault that I ordered only wings and only sandwich without the combo’s and I told them and besides the insults didn’t even gave me the wings they gave me fries .thanks
  • LE
    lacari edmonson
    Dec 1, 2025
    5.0
    The food is great and fresh and great customer service

Frequently Asked Questions About Rally's

What are the opening hours of Rally's at 3290 Bardstown Road?

Rally's is open Monday through Thursday and Sunday from 10:00 AM to 3:00 AM, and on Friday and Saturday from 10:00 AM to 4:00 AM.

Does Rally's at this location offer drive-thru and take out services?

Yes, this Rally's location offers both drive-thru and take out services for your convenience.