QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like bland flavors, undercooked rice, and incorrect orders.
Cleanliness
Numerous reviews mention unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Staffing Issues
Several reviews indicate that the location is often understaffed, leading to long wait times and inadequate service.
Atmosphere
Customers noted a generally unwelcoming atmosphere, with complaints about temperature and cleanliness affecting their experience.
NL
Nicole Lee
5 days ago
5.0
Staff was very helpful and nice
SS
Stephen Spangler
5 days ago
1.0
I was standing in line and got skipped like I didn't exist. Terrible just do better.
CC
Cinyah Cooper
Feb 24, 2026
1.0
The employees was rude didn’t greet customers as we came in ,on they phone ,customer service was just absolutely terrible will not be back
BB
Big Blue
Feb 23, 2026
3.0
Had to go get server because he was in the kitchen. Food average
SV
sonja de Vries
Feb 15, 2026
1.0
Horrible customer service!!! The staff at the counter was very rude! My credit card was not working, and the staff seemed to think I was trying something sneaky. Manager was not friendly. When I pointed out that I thought they were not being friendly, they said I was being rude! I could overhear them doing the EXACT SAME THING with other customers. The food was cold, and the rice was not cooked NEARLY enough. Also, to top it off, the bathroom was filthy! 100% horrible experience!!!!!
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the regular opening hours of QDOBA Mexican Eats in Louisville?
QDOBA in Louisville is open from 10:30 AM to 11:00 PM Monday through Saturday, and until 10:00 PM on Sundays.
Is QDOBA open on major holidays like Thanksgiving?
Most QDOBA locations, including Louisville, are closed on Thanksgiving Day. It's recommended to call the restaurant to confirm holiday hours.
Does this QDOBA location offer takeout and delivery services?
Yes, this QDOBA offers takeout, in-store pickup, and delivery through the QDOBA app, DoorDash, and Uber Eats. Availability may vary by location.
Does QDOBA provide options for special diets like gluten-free, vegan, or keto?
QDOBA offers gluten-friendly items, vegan and vegetarian options, and keto-friendly meals with customizable ingredients. Always inform staff of dietary needs.
Can I use touch-free payment methods like Apple Pay or Google Pay at QDOBA?
Many QDOBA locations accept Apple Pay and Google Pay, but availability can vary. Check with the restaurant for current accepted payment options.
Does QDOBA accept reservations or cater to large groups?
QDOBA does not take reservations but accommodates walk-ins. For large groups or special requests, it's best to call ahead and speak with the manager.
Are there nearby places where I can shop or get services around QDOBA on Poplar Level Rd?
Yes, near QDOBA you can find Walmart Neighborhood Market for groceries, Great Clips for hair services, and Wash-N-Shine Car Wash for automotive cleaning.
What food options are available near QDOBA if I want to try different cuisines?
Nearby dining options include The Simple Greek for Greek food, Jersey Mike's Subs for sandwiches, Taco Bell for fast Mexican food, and Chili's Grill & Bar for American and Tex-Mex cuisine.
Are there wellness or personal care services close to QDOBA?
Yes, Mystique Nails & Spa offers spa services, and Sun Tan City provides tanning services close to QDOBA on Poplar Level Rd.
How can I reach QDOBA or find more information about their menu and orders?
You can contact QDOBA Mexican Eats at +1 502-637-5405, visit their official website or menu page online, or use the QDOBA app to place orders for pickup or delivery.
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