Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5366 New Cut Rd in Louisville, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
821 reviews
5 stars
372
4 stars
157
3 stars
98
2 stars
49
1 star
145
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, including wrong toppings and missing items.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times, leading to frustration among customers.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, old, or improperly cooked items.
Cleanliness
Several customers noted that the restaurant was dirty and in need of maintenance, affecting their overall experience.
Delivery Issues
Customers experienced significant delays and problems with delivery, often receiving cold food or incorrect orders.
- AAAccards6 days ago4.0Got a treat box. One pizza was hot and fresh the other felt and tasted like it had been sitting for a while under a heap lamp
- LDLola DanaeDec 27, 20251.0They can’t ever get the order right! Rather you order your food online, over the phone or in person, it’s almost ALWAYS going to be made wrong AND take forever to make. The food is typically cold and old, never on the right crust, then when you bring it to their attention they get mad, as if you’re not the one spending YOUR money ????
- DPDebbie PollardDec 8, 20255.0Very warm and welcoming. The service was excellent.
- WJWill JacksonDec 5, 20251.0I order pizza today for me and my kids online. My order was 103.73 and I order 6 pizza and a couple of bread stick which is normal for a pizza place order. I was than called by the manager whom informed me that I would need to order 2 hours in advance and that if i wanted the pizza it would be after 5. I believe she told me that so that I would cancel my order. I informed her I wasn't in a rush and that was fine with me. They cancelled my order which i didn't know until 1 hour and 30 min after. Once i called they informed me that my order was cancelled because of it was an inconvenience to them. This place is the worst service I have ever experienced. If you don't your job just say so.
- BBBobby Carrier (BJR84)Nov 18, 20251.0Arrived to pick up my pizza I ordered a large pan supreme was not a pan pizza at all the manager tries to lie right to my face and says that it is does this look like a pan crust pizza then offered me a credit for next time I'm good don't plan on returning wouldn't recommend to a homeless person
Frequently Asked Questions About Pizza Hut
What are the operating hours for Pizza Hut at 5366 New Cut Rd in Louisville, KY?
Pizza Hut at 5366 New Cut Rd in Louisville is open daily from 10:00 AM to 1:00 AM for both takeout and delivery.
Can I order Pizza Hut online for delivery or pickup?
Yes, you can order online for delivery, carryout, or curbside pickup through the Pizza Hut website or their mobile app.
What types of pickup and delivery services does this Pizza Hut location offer?
This location offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.
What are some popular menu items at Pizza Hut on New Cut Rd?
Popular items include Meat Lovers® pizza, Original Stuffed Crust® pizza, signature wings, pastas, and desserts.
Does this Pizza Hut location offer rewards or deals for frequent customers?
Yes, Hut Rewards® allows customers in Louisville to earn free pizza and access special discounts and deals via the website or mobile app.
Where can I find pizza delivery in Louisville, KY?
Pizza Hut on New Cut Rd provides fast food delivery prepared to keep your food oven-hot. You can order online or by phone.
What kinds of wings does Pizza Hut at 5366 New Cut Rd offer?
They offer traditional and boneless wings in flavors like buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun dry rub.
What nearby places can I visit after getting pizza from Pizza Hut on New Cut Rd?
Nearby, you can visit Fifth Third Bank for banking needs, Walgreens for convenience shopping, or the Cuban Food Market for grocery shopping.
Are there any beauty and spa services close to Pizza Hut at 5366 New Cut Rd?
Yes, nearby beauty and spa options include Everlasting Beauty day spa, Creative Concepts Hair Salon, Hair by Ciara Kopp, Get A Doo Hair And More, and Billy Jones Barber Shop.
What dining options are nearby besides Pizza Hut on New Cut Rd?
Nearby restaurants include Taco Bell for fast Mexican food, El Tarasco for Tex-Mex cuisine, and the Cuban Food Market offering Cuban food.