Papa Johns Pizza

3.6
188 reviews
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Business Details

4123 Shelbyville Road, Louisville, KY
40207, United States
(502) 896-9999
https://locations.papajohns.com/united-states/ky/40207/louisville/4123-shelbyville-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 4123 Shelbyville Road for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4123 Shelbyville Road, Louisville, KY
40207, United States

Hours

Reviews

3.6
188 reviews
5 stars
88
4 stars
29
3 stars
22
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Order Issues

Many customers reported problems with incorrect orders, missing items, and long wait times for delivery.

Service Quality

Feedback highlighted inconsistent service quality, with some praising friendly staff while others noted rude or unhelpful management.

Food Quality

Customers expressed disappointment in the quality of the pizza, mentioning issues with crust texture and toppings.

Delivery Experience

Several reviews mentioned delays in delivery times, with some customers experiencing significant wait times.
  • AS
    Aimee Singleton
    Dec 30, 2025
    1.0
    Literally standing here waiting on a DoorDash and no one has gloves on, no hairnet, no handwashing between orders, no sanitation at all. Girl in here has a hoodie on just getting the sleeves all over the pizza. Dude doing the dough has ran his hands through his hair about 10 times then tossed more dough. Couldn’t pay me to eat here. I’m good on hair and sweat in my pizza 🫡
  • PS
    Patrick Stiff
    Dec 21, 2025
    2.0
    This is one of the closer pizza restaurants that offers delivery in the area. More often than not, when we order from this location, something is wrong with the order.
  • CR
    Chiara Rizza
    Nov 23, 2025
    5.0
    Papa John’s is another famous takeout pizza chain in America, and it’s really good. They also offer a very tasty gluten-free option! There are plenty of choices for toppings and different types of crust. Delicious pizza at a low price, a convenient option.
  • NJ
    Nelson Jackson
    Aug 17, 2025
    1.0
    Slowest place on earth with horrible communication to customers. Waited 25 minutes for an order that still hadn't been started..
  • WS
    Will S
    Aug 5, 2025
    2.0
    Not sure what happened to this location. The wait times for my past couple pick ups have been wrong by 15+ minutes. Today’s was an egregious 30+ minute wait on top of a 30-45 minute quotes carry out time. Pizzas have been coming out overly thin as well.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Louisville?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I order pizza for carryout at Papa Johns?

Yes, carryout is available daily from 10:00 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.