Brand Certified
Papa Johns Pizza
3.4(334 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
5000 Mud Lane, Louisville, KY
40229, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(502) 964-1664
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/ky/40229/louisville/5000-mud-lane?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 5000 Mud Lane for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.4
334 reviews
5 stars
145
4 stars
51
3 stars
23
2 stars
23
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unresolved complaints.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked pizzas, incorrect orders, and unsanitary conditions.
Delivery Issues
Many customers experienced problems with delivery, including cold food, missed deliveries, and lack of communication from drivers.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, indicating that experiences can vary significantly.
- TLTONY LAWSONJan 27, 20263.0Had a long wait time even after My order was ready. I was charged full price even though I was ordering a sell item. They fixed it only to round up the change. Had to get the manager to fix that. Then tossed the change over the counter to the floor.
- TDTimmy DunaganJan 19, 20261.0Always do specials never use regular menu. Order was wrong and papa John’s gave use 50% discount. Just made an order and can’t use discount. Never should have gave us discount knowing we only get specials and can’t use the discount. That’s coming from the manager.
- DWDanielle WilliamsJan 15, 20261.0For the second time now dealing with this store, the pizza was ordered and delivered with a hair in it. No big deal, you should follow health and food guidelines and wear hair nets but oh well i guess. The first time the manager fixed the issues politely and with no issues. This time the manager seemed to think we were lying about it, maybe for a free $10.00 pizza but here’s the proof. Tried sending the pizza back so she could see but driver didn’t want it. Your drivers hair was the same as the one in the pizza but you said no one had curly hair. He had a curly beard, which is still hair. Time to source pizza elsewhere. Your manager needs customer service training!
- TMTamatha MartinDec 28, 20255.0Picked pizza up for a business lunch and it was a hit! Everyone loved it🙌
- AFAmy FoleyDec 24, 20251.0We ordered 3 Papa Pairing medium pizzas. They were the size of a personal pan pizza and over cooked. Probably won't be ordering from them again any time soon. Seems like their quality has gone down and prices went up. We used to order from them all the time.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Louisville, KY?
Delivery is available Monday to Thursday and Sunday from 10:00 AM to 1:00 AM, and on Fridays and Saturdays from 10:00 AM to 2:00 AM.
Can I order carryout or takeout from Papa Johns Pizza?
Yes, takeout is available with the same hours as delivery: 10:00 AM to 1:00 AM Sunday to Thursday, and 10:00 AM to 2:00 AM on Friday and Saturday.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns Pizza offers no-contact delivery for customer safety and convenience.
Where is this Papa Johns Pizza location in Louisville?
The location is at 5000 Mud Lane, Louisville, KY 40229, USA.
What food items are available at Papa Johns Pizza in Louisville?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order from Papa Johns Pizza online?
You can order online for delivery or carryout via their official website or using their app available on iOS and Android.
Does Papa Johns Pizza have any special deals or promotions?
Yes, you can check out current deals and specials on their website at https://www.papajohns.com/order/specials.
Is Papa Johns Pizza near other pizza restaurants in Louisville?
Yes, it's near other pizza places including Papa Murphy's Take 'N' Bake Pizza, offering options if you want to compare or try different styles.
What other nearby businesses can I visit around Papa Johns Pizza at 5000 Mud Lane?
Nearby you can find L'Amour Nails & Spa for beauty treatments, Kroger supermarket for groceries, and Fountains Auto Wash for car cleaning services.
Are there convenient transit or banking services close to Papa Johns Pizza?
Yes, nearby are banking services like PNC Bank and AT&T Store for mobile needs, making it easy to handle errands before or after your pizza visit.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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