Papa Johns Pizza

3.4
329 reviews
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Business Details

5000 Mud Lane, Louisville, KY
40229, United States
(502) 964-1664
https://locations.papajohns.com/united-states/ky/40229/louisville/5000-mud-lane?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 5000 Mud Lane for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5000 Mud Lane, Louisville, KY
40229, United States

Hours

Reviews

3.4
329 reviews
5 stars
144
4 stars
51
3 stars
22
2 stars
23
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and unsanitary conditions.

Delivery Issues

Several customers experienced problems with delivery, such as cold food being left unattended and orders being lost or incorrect.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • TM
    Tamatha Martin
    Dec 28, 2025
    5.0
    Picked pizza up for a business lunch and it was a hit! Everyone loved it🙌
  • AF
    Amy Foley
    Dec 24, 2025
    1.0
    We ordered 3 Papa Pairing medium pizzas. They were the size of a personal pan pizza and over cooked. Probably won't be ordering from them again any time soon. Seems like their quality has gone down and prices went up. We used to order from them all the time.
  • JR
    Jordan Roy
    Dec 20, 2025
    5.0
    Ive been to this location 3 times in the last month. SO IMPRESSED. they're so friendly and make the pizzas loading them down. Best papa johns yet!
  • EM
    Eli Mo
    Dec 19, 2025
    2.0
    Me ha parecido muy amables pero no me gustó que la persona que estaba haciendo la masa de la pizza con sus manos con ese mismas manos tomaba el dinero 💰 y luego regresaba a tocar la masa eso es muy sucio por que el dinero para por muchas manos y atrae infección.
  • BC
    Brent Cunagin
    Dec 12, 2025
    1.0
    Last time I checked, cheese was a major ingredient of a pizza! What kind of a person doesn't put cheese on a pizza that a customer paid for? If you're unhappy at your job find a new one. Plus, the girl that handed me my pizza opened the lid and looked at it before handing it to me and thought this was OK?
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Louisville, KY?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 1:00 AM, and on Fridays and Saturdays from 10:00 AM to 2:00 AM.

Can I order carryout or takeout from Papa Johns Pizza?

Yes, takeout is available with the same hours as delivery: 10:00 AM to 1:00 AM Sunday to Thursday, and 10:00 AM to 2:00 AM on Friday and Saturday.