Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 4673 OUTER LOOP for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.2
285 reviews
5 stars
107
4 stars
45
3 stars
31
2 stars
14
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about managers being dismissive and unhelpful.
Food Quality
Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and unsanitary conditions.
Delivery Issues
Frequent complaints about late deliveries, incorrect orders, and poor communication regarding order status.
Positive Experiences
Some customers praised specific staff members for excellent service and noted positive experiences with food quality on occasion.
- WLWilliam Taylor (Link)Dec 27, 20251.0I ended up spending $50 on a large two topping pizza and 10 wings to have delivered at 5:30 PM. I got my food about an hour and a half early; the delivery driver made me pull the food out out of his bag; there were 27 pepperoncini’s thrown in the corners of the box and on the pizza (I counted); and the pizza looked like it was made by a seven year-old with an adult standing behind them telling them it was “looking good, bud”. Looks like I’m never getting Papa John’s again. Thanks, Outer Loop.
- RKrobert knechtDec 21, 20251.0I was overcharged and the staff was rude and did not fix the mistake.
- NENic EastmanDec 5, 20251.0Crust was flat and hard. The pizza from Speedway is better at this point
- DLD LeeOct 11, 20251.0I asked this girl repeatedly if they had my order. Considering she had told me it would be ready in 5 minutes 10 minutes beforehand. I asked her after waiting far longer than I should have if they had two medium pizzas coming out and she said they did. After waiting a few more minutes I asked her again and it turns out, they didn't even have the pizzas made. Then the young lady with the braids started mumbling under her breath and making facial expressions. When I called her out on her attitude she started getting belligerent. Just like she did with the customer that was before me. So I asked who the general manager was. They refused to give me the name. That's not how this works. I've worked for Papa John's for over 15 years and if somebody has an issue, you tell them who the general manager is. I will be following this up with the DO of this store. The entire crew were slow and apathetic. I come from two different million dollar Papa John's stores in Louisville and I know a dead store when I see it. They had an empty screen and a handful of boxed orders on the heat racks. Now I know why they're not busy. Absolutely pathetic store.
- MMMsHawaiiSep 18, 20255.0The whole crew is holding it down!! (It's pretty busy) The young man taking orders has WONDERFUL CUSTOMER SERVICE SKILLS!!
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Louisville, KY?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.
Does Papa Johns offer takeout services and what are the hours?
Yes, takeout is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.
Is Papa Johns Pizza open on Christmas Day?
No, Papa Johns Pizza in Louisville is closed on December 25, 2024.
What special services does Papa Johns Pizza offer for delivery during the pandemic?
Papa Johns offers no-contact delivery to ensure customer safety.
What types of food can I order from Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Louisville?
It is located at 4673 OUTER LOOP, Louisville, KY 40219, USA.
How can I place an order for delivery or pickup at Papa Johns Pizza?
You can place an order online for delivery or carryout at Papa Johns website or use the Papa Johns mobile app available on iOS and Android.
What nearby dining options are close to Papa Johns Pizza in Louisville?
Nearby dining options include Sweet Savannah's Frozen Yogurt, Penn Station East Coast Subs, Wingstop, McAlister's Deli, The Spaghetti Shop, and Red Lobster, providing variety from frozen yogurt to seafood.
Are there any nearby services or shops where I can visit before or after dining at Papa Johns Pizza?
Yes, nearby you'll find Visionworks Doctors of Optometry, City Gear shoe store, Cricket Wireless Authorized Retailer, and The UPS Store for your eyewear, retail, mobile, and shipping needs.
What entertainment options are available near Papa Johns Pizza in Louisville?
You can enjoy shows or events at Front Row Tickets .com, a nearby venue offering concert and theatre tickets.