Papa Johns Pizza

3.3
280 reviews
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Business Details

4673 OUTER LOOP, Louisville, KY
40219, United States
(502) 966-0404
https://locations.papajohns.com/united-states/ky/40219/louisville/4673-outer-loop?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 4673 OUTER LOOP for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4673 OUTER LOOP, Louisville, KY
40219, United States

Hours

Reviews

3.3
280 reviews
5 stars
105
4 stars
45
3 stars
31
2 stars
14
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff and management, leading to dissatisfaction.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with food preparation.

Food Quality

Feedback varied widely, with some praising the pizza while others complained about undercooked or poorly made items.

Cleanliness

Several customers expressed concerns about unsanitary practices, including staff not wearing gloves and food safety issues.

Delivery Issues

Many customers experienced delays in delivery, receiving cold food, or having their orders delivered to the wrong address.
  • DC
    D.L. Clark
    Oct 11, 2025
    1.0
    I asked this girl repeatedly if they had my order. Considering she had told me it would be ready in 5 minutes 10 minutes beforehand. I asked her after waiting far longer than I should have if they had two medium pizzas coming out and she said they did. After waiting a few more minutes I asked her again and it turns out, they didn't even have the pizzas made. Then the young lady with the braids started mumbling under her breath and making facial expressions. When I called her out on her attitude she started getting belligerent. Just like she did with the customer that was before me. So I asked who the general manager was. They refused to give me the name. That's not how this works. I've worked for Papa John's for over 15 years and if somebody has an issue, you tell them who the general manager is. I will be following this up with the DO of this store. The entire crew were slow and apathetic. I come from two different million dollar Papa John's stores in Louisville and I know a dead store when I see it. They had an empty screen and a handful of boxed orders on the heat racks. Now I know why they're not busy. Absolutely pathetic store.
  • CJ
    Cedrick Johnson
    Sep 23, 2025
    5.0
    Bad food
  • MM
    MsHawaii
    Sep 18, 2025
    5.0
    The whole crew is holding it down!! (It's pretty busy) The young man taking orders has WONDERFUL CUSTOMER SERVICE SKILLS!!
  • DH
    Drew Harden
    Sep 6, 2025
    5.0
    Quickly they fixed an issue from another store and did it with a smile and hospitality. Thakyou guies
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Louisville, KY?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.

Does Papa Johns offer takeout services and what are the hours?

Yes, takeout is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.