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Papa Johns Pizza

3.3
(288 reviews)

Business Details

4673 OUTER LOOP, Louisville, KY
40219, United States
(502) 966-0404

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 4673 OUTER LOOP for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4673 OUTER LOOP, Louisville, KY
40219, United States

Hours

Reviews

3.3
288 reviews
5 stars
108
4 stars
46
3 stars
32
2 stars
14
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of professionalism.

Food Quality

The quality of food was inconsistent, with numerous complaints about undercooked, cold, or incorrect orders.

Delivery Issues

Customers frequently experienced long wait times, incorrect deliveries, and missing items, leading to frustration.

Cleanliness Concerns

Several reviews highlighted unsanitary practices in food preparation and handling, raising health concerns.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their food when orders were correct.
  • DN
    Demetrius Nichols
    4 days ago
    4.0
    Fast service
  • AW
    Abby Wingy
    Feb 15, 2026
    3.0
    *UPDATE* The app forces you to tip for carry out Which I and many others fine ridiculous I will tip every single time. I have an actual server at a restaurant or a delivery driver, but why am I tipping for carry out? There’s nothing to tip for who does my tip even go to?!?? NOT CLEAR it is just scummy business practice Do you tip the person after you use a business’s bathroom? No. Do you tip the window cleaners at a office building because you can see out the window? No. If I’m not receiving a direct service, why am I tipping??!? and forcing it is just a whole Nother level! I will be damned if I ever return *original review* The food is hit or miss if you don’t have too much cash Papa John’s is usually a safe bet The staff is extremely friendly and helpful!
  • WL
    William Taylor (Link)
    Dec 27, 2025
    1.0
    I ended up spending $50 on a large two topping pizza and 10 wings to have delivered at 5:30 PM. I got my food about an hour and a half early; the delivery driver made me pull the food out out of his bag; there were 27 pepperoncini’s thrown in the corners of the box and on the pizza (I counted); and the pizza looked like it was made by a seven year-old with an adult standing behind them telling them it was “looking good, bud”. Looks like I’m never getting Papa John’s again. Thanks, Outer Loop.
  • RK
    robert knecht
    Dec 21, 2025
    1.0
    I was overcharged and the staff was rude and did not fix the mistake.
  • NE
    Nic Eastman
    Dec 5, 2025
    1.0
    Crust was flat and hard. The pizza from Speedway is better at this point

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Louisville, KY?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.

Does Papa Johns offer takeout services and what are the hours?

Yes, takeout is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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