Papa Johns Pizza

3.7
343 reviews
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Business Details

10627 Dixie Highway, Louisville, KY
40272, United States
(502) 933-2233
https://locations.papajohns.com/united-states/ky/40272/louisville/10627-dixie-highway?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 10627 Dixie Highway for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10627 Dixie Highway, Louisville, KY
40272, United States

Hours

Reviews

3.7
343 reviews
5 stars
154
4 stars
78
3 stars
27
2 stars
20
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including burnt pizzas, missing toppings, and poorly made items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Delivery Issues

Customers frequently experienced late deliveries, incorrect orders, and issues with delivery drivers.

Inconsistent Experience

While some customers praised the food and service, many others reported inconsistent experiences, leading to dissatisfaction.
  • GS
    Gonzalo Segura
    Jan 4, 2026
    5.0
    The service is excellent and the kindness way even better ... thanks
  • DW
    Denise Weatherford
    Dec 27, 2025
    1.0
    They made my pizza wrong and their store mooron, Justin, actually blamed me the customer. When you order a pizza 1/2 no cheese, it should have no cheese, period. If you question the order pick up and call to clarify order before making.
  • MM
    Missy Maljan
    Dec 22, 2025
    1.0
    My whole order was trash! My boys eat everything and they barely had 2 slices a piece of their pizza. I ate 1 of mine. Normally we do dominos but figured we change it up. Papa Johns in cincinnati is great. Down here another story. The Blondie was burnt at the bottom. The chicken barely had sauce. If I had a car I would be bringing this back. Also if i could file for a refund I would. My son has a broken leg and been on bedrest and he paid for it with his Christmas money as a present for the family. Smh disappointed is an understatement.
  • SC
    Sarah Cook
    Dec 14, 2025
    2.0
    I hate that pizza places use Door dash instead of their own drivers now. Food was late, left in the snow outside, the Dasher Jacob did not even knock, and the food was subpar. The cheese sticks had hardly any cheese, and the wings practically sauceless and dry. Not worth the $65 spent on wings, cheese sticks and papadias. This store used to be so good, better than pizza hut, now I'll just stick to Dominoes I guess.
  • CG
    Charles Green
    Nov 18, 2025
    5.0
    This has got to be one of the top 5 fast food restaurants in Valley Station!! The staff is always friendly and willing to help and my delivery customers are always happy to receive their order on time!!
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Louisville, KY?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Does Papa Johns Pizza offer takeout services and what are the hours?

Yes, takeout is available daily from 10:00 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.