At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 10627 Dixie Highway for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Numerous customers reported poor service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poorly made pizzas.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing burnt pizzas, skimpy toppings, and overall decline in taste.
Delivery Problems
Several reviews mentioned late deliveries, food left outside, and issues with delivery drivers.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
TK
Trinity Kinnard
6 days ago
1.0
Weirdo’s yaw didn’t come with my food never ordering from you again
SA
Sheesha Acosta
Jan 25, 2026
5.0
Love this papa John's
GS
Gonzalo Segura
Jan 4, 2026
5.0
The service is excellent and the kindness way even better ... thanks
DW
Denise Weatherford
Dec 27, 2025
1.0
They made my pizza wrong and their store mooron, Justin, actually blamed me the customer. When you order a pizza 1/2 no cheese, it should have no cheese, period. If you question the order pick up and call to clarify order before making.
MM
Missy Maljan
Dec 22, 2025
1.0
My whole order was trash! My boys eat everything and they barely had 2 slices a piece of their pizza. I ate 1 of mine. Normally we do dominos but figured we change it up. Papa Johns in cincinnati is great. Down here another story. The Blondie was burnt at the bottom. The chicken barely had sauce. If I had a car I would be bringing this back. Also if i could file for a refund I would. My son has a broken leg and been on bedrest and he paid for it with his Christmas money as a present for the family. Smh disappointed is an understatement.