Papa Johns Pizza

3.6
271 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 3948 Taylorsville Road for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3948 Taylorsville Road, Louisville, KY
40220, United States

Hours

Reviews

3.6
271 reviews
5 stars
126
4 stars
52
3 stars
20
2 stars
11
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing toppings.

Food Quality

Feedback indicated inconsistent food quality, with complaints about burnt or undercooked pizzas and lack of flavor.

Delivery Issues

Several customers experienced delays and problems with delivery, including cold food and wrong addresses.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting good experiences with specific orders.
  • DY
    Dia York
    Dec 29, 2025
    4.0
    So last night I ordered off the app, and instead of notifying us that this is going to be sourced out to DoorDash so do you want to still order, it could sourced out the DoorDash now I didn't put down a tip off my card because I was going to pay cash. It never showed up, next thing I know it's Mark delivered, I call up there dudes like we're closed there's nothing I could do I'm trying to tell him that it's marked as delivered but he hangs up in whatever. Go through today and get the receipt showing that it was refunded but of course I won't see that for days and the guy up there hooked me up with some food and a drink for my trouble because I was stuck working all night long with no food.
  • TS
    thomas scruggs
    Dec 22, 2025
    1.0
    I just got the 9.99 any pizza, all the meats. Very disappointed, has a nasty aftertaste, and taste , has none
  • JJ
    J
    Dec 18, 2025
    1.0
    Fix your online system
  • MM
    Michael
    Dec 14, 2025
    1.0
    I walked in and ordered a large pepperoni and half cheese pizza with some breadsticks. The pizza that was handed to me in the store was not anywhere close to what they showed in the commercials. My pizza was two different pizzas put together. One side of the pizza had thick crust. The other side had flat crust that was burned and hard. Pepperoni look like they were just thrown everywhere and the pizza was cut very unevenly. No care was given in presentation! I blame myself for not looking at the pizza while I was in the store as I thought I could trust the employees. I was very surprised when I got home and noticed that the pizza look like A little Caesars hot and ready pizza instead of a Papa John’s pizza original crust: half pepperoni pizza. Please see the attached picture of my pizza. The store manager offered me a refund and also half off on my next order to make things right. If you plan to order from this location, please go in person and look at your pizza. Don’t have it delivered or you might be sorry!
  • DB
    Diana Baker
    Oct 17, 2025
    4.0
    This was a delivery. We ordered four large pizzas all with well done crusts. They were really good. Plenty of toppings and sauce. Crust was well done. They were enjoyed!

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Louisville?

Papa Johns Pizza in Louisville delivers from 10:00 AM to 12:00 AM Sunday through Thursday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I order Papa Johns Pizza in Louisville for takeout, and what are the hours?

Yes, you can order takeout from 10:00 AM to 12:00 AM Sunday through Thursday and until 1:00 AM on Friday and Saturday at the Louisville location.